Is it possible for a restaurateur to expel an unpleasant customer and even temporarily banish him from his establishment? It looks like a star New York host has gone overboard enough for this to happen to him! To avoid this in turn, here is the example not to follow:
First of all, don't be like Late Late Show host James Corden. He would have demonstrated abusive behavior towards employees, a situation never seen in 25 years by the owner of the establishment.
After finding a hair in his food, he reportedly demanded a round of cocktails or wrote a negative review on social media. During another visit, he had to return his spouse's omelet to the kitchen for a question of cooking and, on his return, fries had been added instead of the salad. He would then have piqued a holy anger against the employees! After accepting the star's apology, the owner accepted him back into his restaurant.
To say that all this could have been avoided if the client had these few tips:
- Don't take yourself for the king
- Respect employees
- Be indulgent towards young employees, it may be their first job!
- To be open minded
- Keep calm
- Make your choice clearly among the menu options
In this case, the story ends well because the host understood the importance of his gestures and apologized at length in addition to granting interviews to a New York daily and talking about it on his show. .
Let's hope that a situation like this doesn't happen too frequently to employees of our restaurants!