Lanla, Quebec leader in marketing research specializing in measuring, managing and improving the customer experience, is proud to launch on the Quebec market the first customer registry entirely designed for the context of the COVID-19 pandemic and which s 'is based on the recommendations of Public Health. The web platform makes it possible to keep a simple and secure register of accesses to bars and restaurant-bars and to ensure rapid follow-up in the event of a potential COVID-19 outbreak.
Intended for both owners and their customers, the RESTEZOUVERTS.com register is easily accessible via a web page and all data is destroyed there after a period of 30 days in order to preserve the confidentiality of the information. Geolocation features are also offered to facilitate data entry and visits to several establishments.
"The bar and restaurant-bar sector being hard hit, we wanted to collaborate by developing a platform that greatly facilitates the management of access to establishments during a pandemic and we are pleased to see that industry players are mobilizing around the use of the RESTEZOUVERTS.com register. Customers and owners can use it with confidence, because all aspects of information protection and security have been carefully planned and overseen, ”said Richard Zeidel, Partner at Lanla.
Industry associations urge owners and customers to use the registry
The Corporation of owners of bars, brasseries and taverns of Quebec, the New association of bars of Quebec, the Union of tenanciers of bars of Quebec and the Association Restauration Quebec welcome Lanla's initiative and invite the owners of establishments and their customers to use the registry in large numbers, thus respecting the recommendations of Public Health.
"The RESTEZOUVERTS.com registry greatly simplifies the management of information related to COVID-19 for owners of bars, restaurant-bars, brasseries and taverns and we thank Lanla for offering it free to all, which will facilitate its deployment. in large scale. The establishment of such a register will undoubtedly help to reassure customers, employees and Public Health by showing that bars are doing everything they can to provide a safe environment. I am very happy that all the associations are behind this initiative, ”said Renaud Poulin, President and CEO of the Corporation of Quebec Bar, Brasseries and Tavern Owners.
“The NABQ is pleased to be associated with this digital registry initiative developed by Lanla, which supports our members in this context of economic recovery. Through RESTEZOUVERTS.com, members of the NABQ remain early partners of the Government of Quebec in order to stabilize the spread of COVID-19. This digital ledger is, to date, one of the best options presented to us to help the day-to-day activities within our establishments. It is a professional, secure registry with confidentiality principles to which we attach great importance, ”said Pierre Thibault, founding president of the New Association of Quebec Bars (NABQ).
“The deployment of the RESTEZOUVERTS.com register is excellent news which greatly facilitates the implementation of public health directives by our restaurant-bar and bar owners. As the registry is both simple and effective, its use takes some of the pressure off the shoulders of business owners who are going through a very difficult time. The large-scale deployment and membership of the registry demonstrate once again the hard work of our members as well as our goodwill with the decision-making authorities, ”added Peter Sergakis, president of the Union des tenanciers de bars du Québec.
Simple and secure features for easy user adoption
With just a few clicks, users of the RESTEZOUVERTS.com registry benefit from several features:
Easy access to a web page from smartphones, tablets, laptops and more;
Geolocation parameters allowing, among other things, to select the closest establishment;
Answers to questions established by Public Health;
Reception of messages / retracement in the event of a potential case of COVID-19 within the establishment attended;
Protection of personal data according to the Privacy Act of Canada, validated by an independent law firm;
Information in the platform available to owners for 30 days only, after which they are destroyed.
“As the current pandemic is causing a lot of concern to everyone, we want to provide our customers with some peace of mind by offering them the possibility of registering with the RESTEZOUVERTS.com registry. Using this platform in all St-Hubert rotisseries will allow us to quickly reach our guests should we have to deal with an outbreak of the virus. Although the register is not compulsory, we believe that this service is a great advantage for customers and restaurateurs, in addition to constituting an additional security measure. We invite our guests to register directly on the site without having to share their personal data directly with our employees, since the information collected is used exclusively to ensure traceability in the event of a declared infection ”, mentioned Mr. Richard Scofield, President of the St-Hubert Group.
In addition to restaurants and bars, the RESTEZOUVERTS.com registry can also adapt to other industries wishing to maintain visitor lists such as theaters, sports centers, water parks and others.
