Tim Hortons

Satkaran singh kahlon (8 reviews)

5 Sep 2026

Source: Google

1.0

The cashier was so super rude. Forcing visitors to speak French🤷‍♂️ Terrible service 😑 Tim Hortons sucks

Restaurant response

Response added on 7 Sep 2026

Hi Satkaran, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Kampi (8 reviews)

5 Sep 2026

Source: Google

1.0

Worst customer service. We came from Ontario and the cashier was super rude to us cause we didn’t know french 🤷🏻‍♀️

Restaurant response

Response added on 7 Sep 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Louise Chenier (2 reviews)

23 Aug 2026

Source: Google

1.0

Disgusting. Bathroom and restaurant were filthy When advised staff they replied that it’s because of the customer and had no time to clean.

Restaurant response

Response added on 23 Aug 2026

Hi Louise, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Alex Ruzzy (5 reviews)

23 Aug 2026

Source: Google

5.0

Great service for the Ontario folk!

Restaurant response

Response added on 23 Aug 2026

Thanks Alex! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Gaurang Mehta (288 reviews)

7 Aug 2026

Source: Google

1.7

The service was bad. They couldn't make simple dark roast coffee. When asked for additional help, the employee was clearly upset. One shouldn't work in the service industry if they can't serve.

Restaurant response

Response added on 9 Aug 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Abiel Masangcay (1 review)

14 Jul 2026

Source: Google

3.0

A male barista was rude. He looks like he doesn’t even wanna do his job. Instead of giving us our order, he just slides it on the counter.

Restaurant response

Response added on 15 Jul 2026

Hi Abiel, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care