Tim Hortons
Tim Hortons 1000 Rue Legendre O, Montréal
4.3
54 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Truth
24 Feb 2026
Source: Google
5.0

Night shift is very good Punjabi

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Logo of Tim Hortons
Restaurant response
Bonjour,<br><br>Merci pour votre excellent commentaire et pour avoir partagé votre expérience. Nous sommes ravis d'avoir répondu à vos attentes. La satisfaction de nos clients est notre priorité et nous sommes enchantés d'avoir atteint cet objectif ! Des clients comme vous rendent notre travail très agréable.<br><br>Cordialement, Service à la clientèle Tim Hortons
Photo of TERA GILL
24 Feb 2026
Source: Google
5.0

I had an amazing experience at Tim Hortons thanks to NAZIM! The service was awesome — very quick, clean, and professional. Nazem was friendly, welcoming, and made sure everything was perfect with my order. Great customer service like this really makes a difference. Keep up the great work!

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Logo of Tim Hortons
Restaurant response
Bonjour,<br><br>Merci pour votre excellent commentaire et d'avoir partagé votre expérience. Nous sommes ravis d'avoir répondu à vos attentes. La satisfaction de nos clients est notre priorité et nous sommes enchantés d'avoir atteint cet objectif ! Des clients comme vous rendent notre travail très agréable.<br><br>Cordialement, Service à la clientèle Tim Hortons
Photo of abdul Amani
24 Feb 2026
Source: Google
5.0

I really had a wonderful experience at this Tim Hortons, the customer service is quite recommendable 👍,and the drink I had was well prepared and tasted very good

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Logo of Tim Hortons
Restaurant response
Bonjour, nous sommes ravis d'apprendre que votre expérience chez Tim Hortons a été positive! Merci de nous avoir fait part de votre expérience ; vos commentaires nous encouragent à nous surpasser chaque jour. Cordialement, Service à la clientèle Tim Hortons
Photo of Travel
21 Feb 2026
Source: Google
5.0

Personnel, especially Mohamed, is very friendly and polite

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Logo of Tim Hortons
Restaurant response
Bonjour, nous sommes ravis d'apprendre que votre expérience chez Tim Hortons a été positive! Merci de nous avoir fait part de votre expérience ; vos commentaires nous encouragent à nous surpasser chaque jour. Cordialement, Service à la clientèle Tim Hortons
Photo of Sarbjot Sooch
21 Feb 2026
Source: Google
5.0

Very good staff

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Logo of Tim Hortons
Restaurant response
Merci Sarbjot ! Nous vous sommes extrêmement reconnaissants d'avoir pris le temps de nous laisser ce message si positif. L'équipe Tim Hortons s'efforce constamment d'offrir une expérience client positive. Cordialement, Service à la clientèle Tim Hortons
Photo of Abdulkarim kalalib achabi
18 Feb 2026
Source: Google
1.0

Went to their washroom and it was filthy as hell, Why Tim Hortons??

Logo of Tim Hortons
Restaurant response
Bonjour Abdulkarim,<br><br>Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous sommes désolés d'apprendre que votre expérience n'a pas été à la hauteur de vos attentes et nous aimerions en savoir plus sur ce qui s'est passé. Veuillez nous contacter à l'adresse help.timhortons.ca/hc/en-ca afin que nous puissions nous améliorer la prochaine fois.<br><br>Cordialement, Service à la clientèle Tim Hortons
Photo of Anterpreet Singh
16 Feb 2026
Source: Google
5.0

Very nice

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Logo of Tim Hortons
Restaurant response
Response added on 16 Feb 2026
Thanks Anterpreet! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Pascal S
16 Feb 2026
Source: Google
1.7

Top 10 worst tims

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Logo of Tim Hortons
Restaurant response
Response added on 16 Feb 2026
Hi Pascal, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Jose Gonzalez Avalos
11 Feb 2026
Source: Google
1.0

very bad service then the cold bread the guy who attended me very bad service I do not recommend it

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Logo of Tim Hortons
Restaurant response
Response added on 12 Feb 2026
Hi Jose, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
Photo of Saab Ramgarhia
3 Feb 2026
Source: Google
5.0

Service is very good

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Logo of Tim Hortons
Restaurant response
Response added on 3 Feb 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Damanpreet Singh
3 Feb 2026
Source: Google
5.0

Service is very good

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Logo of Tim Hortons
Restaurant response
Response added on 3 Feb 2026
Hi Damanpreet, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of jawad jawad
2 Feb 2026
Source: Google
5.0

Very good spot to drink

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Logo of Tim Hortons
Restaurant response
Response added on 3 Feb 2026
Hi jawad, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of E C
2 Feb 2026
Source: Google
5.0

The staff went above and beyond for the dedicated service. Good client services. Will visit again.

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Logo of Tim Hortons
Restaurant response
Response added on 2 Feb 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Sukhvindar Singh
1 Feb 2026
Source: Google
1.0

Tonight I went to Tim Hortons and I ordered some of my food at the drive thru and their night staff had a very bad speaking behavior which I didn't like at all and I ordered what I ordered. After that I asked them if they had something to eat I mentioned a couple of items and they said we don't have anything to eat I thought maybe they ran out after that when I picked up my order they kept the coffee I ordered in the window and made me wait for 15 minutes and didn't even open the window where you pay and took my order I stood there for 15 minutes I honked a couple of times but they didn't pay attention to me I didn't like it at all their night staff were very rude

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Logo of Tim Hortons
Restaurant response
Response added on 1 Feb 2026
Hello Sukhvindar, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of maria katsif
20 Jan 2026
Source: Google
5.0

Excellent service from Inder. He went over and beyond to give us excellent service. Very professional and polite and respectful. The food was great as well. This is a great place to have a lunch. Thank you Inder.

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Logo of Tim Hortons
Restaurant response
Response added on 20 Jan 2026
Thanks maria! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of kaur Navneet
15 Jan 2026
Source: Google
5.0

Best place to have good food with great services👍

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Logo of Tim Hortons
Restaurant response
Response added on 15 Jan 2026
Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Ali Shadmand
13 Jan 2026
Source: Google
5.0

I love the customer service in this location. Very lovely and kind people who made my order with care and love. This is my go to Tim

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Logo of Tim Hortons
Restaurant response
Response added on 21 Aug 2025
Thanks Ali! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Pira Sathas
13 Jan 2026
Source: Google
4.7

The team is very welcoming and super fast service.

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Logo of Tim Hortons
Restaurant response
Response added on 13 Jan 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Olivier Bordes
13 Jan 2026
Source: Google
5.0

Inder and his team does a great the service was quick and good

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Logo of Tim Hortons
Restaurant response
Response added on 13 Jan 2026
Thank you Olivier! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of jocelyne kouyate
13 Jan 2026
Source: Google
5.0

Great service

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Logo of Tim Hortons
Restaurant response
Response added on 13 Jan 2026
Thanks jocelyne! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Nita Akhter
11 Jan 2026
Source: Google
1.0

Garbage drive-through experience on Friday afternoon that ensured I'll never be coming back to this location again. Ordered in a super polite and friendly manner and asked the guy about the menu items that were available, only for him to 1) rudely cut me off and tell me how to order and 2) mock me afterwards (probably thinking his mic was off). I drove past the window while telling him to forget my order. Imagine being rude to strangers for fun — what a joke of a man and an embarassment to his team and family honestly 😂

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Logo of Tim Hortons
Restaurant response
Response added on 11 Jan 2026
Hello Nita, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Marc G
7 Jan 2026
Source: Google
3.7

Usually crowded but the staff knows how to serve good food and quickly too

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Logo of Tim Hortons
Restaurant response
Response added on 8 Jan 2026
Thanks Marc! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of adeeb emad
3 Jan 2026
Source: Google
1.0

The worst customer service

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Logo of Tim Hortons
Restaurant response
Response added on 3 Jan 2026
Hi adeeb, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

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