Tim Hortons

KULDEEP KAUR

1 Jun 2026

Source: Google

5.0

"Great experience at Tim Hortons! The staff is friendly and welcoming, the service is quick, and the coffee is always fresh. The restaurant is clean and well-maintained. I especially enjoy the variety of drinks and food options. A reliable place for a coffee break or a quick meal.

Restaurant response

Response added on 2 Jun 2026

Thank you KULDEEP! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Aria

1 Jun 2026

Source: Google

5.0

On 30th of May I got very best experience in this tim after soo long . Their evening staffs are nice and always fast Despite always their morning people failing and being slow And every time hearing their owner shouting at them That day I literally felt this tim is coming back to life maybe

Restaurant response

Response added on 1 Jun 2026

Thank you Aria! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

JAMES Adult ED

1 Jun 2026

Source: Google

5.0

I liked their evening staffs Kind and helpful. Usually I come morning but they never do my order correctly but the evening staffs always do correct They should hire more people like them .

Restaurant response

Response added on 1 Jun 2026

Hi JAMES, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Hamza Krissaane (33 reviews)

31 May 2026

Source: Google

1.0

I would like to report an incident that occurred at the Tim Hortons on Saint-Jacques. This is the second time my friends and I have experienced rude and disrespectful behavior from the same employee. On this occasion, at approximately 11:20 PM, we were asked to leave the restaurant even though the posted closing time was midnight. We had already purchased drinks and were simply sitting inside. After we left, we noticed that the employee continued serving other customers and that some customers were still allowed to remain inside. We returned to politely ask why we had been asked to leave while others were allowed to stay. The employee responded that she was cleaning and that her shift had ended. During the conversation, she became confrontational, raised her voice, and called me a liar. I was shocked by the way we were treated. I understand that staff may need to clean before closing, but customers should be treated respectfully and consistently. Being singled out, yelled at, and called a liar was unacceptable. I would appreciate it if this matter could be reviewed and if appropriate action could be taken to ensure customers are treated professionally and respectfully. Thank you for your attention to this matter. Sincerely,

Restaurant response

Response added on 31 May 2026

Hi Hamza, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Khushal Bugreja (6 reviews)

29 May 2026

Source: Google

1.0

I took order from drive-through. There was two girls. They gave me two medium. French, vanilla and coffee was like water. I came back and I complaint, she was supposed to make my coffee. Again, but instead of making my coffee, they are arguing and pretending like it’s not our fault.Really Tim Horton this is your Service. Even though their behaviour wasn’t good, they were so rude and so unprofessional and don’t even want to cups desert. We will give you something to fix your coffee and do it by yourself. It’s not a job and all that they was pretending like they are done with the job. They was dropping coffee in front of me, on the drive-through, even though not in the trash or garbage on the drive-through so disrespectful. Worst experience ever

Restaurant response

Response added on 31 May 2026

Hi Khushal, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

AYOUB AGGOUNE (2 reviews)

22 May 2026

Source: Google

1.0

They don't serve at 4 am. Even if it's andicated that they are open, its totally a waste of time in the morning

Restaurant response

Response added on 23 May 2026

Hello, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Celia M (10 reviews)

20 May 2026

Source: Google

5.0

The young tall guy at the front cash today at 1:30pm was very nice and gave perfect service. Tim’s is finally getting better with the staffing

Restaurant response

Response added on 20 May 2026

Thanks Celia! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Nathan Amar (334 reviews)

13 May 2026

Source: Google

5.0

Friendly staff delicious food.

Luke Daly (9 reviews)

9 May 2026

Source: Google

2.0

Coffee machine broken for at least a week. Surely being able to make a cappuccino or latte is a fairly minimum requirement for a Tim Hortons

Restaurant response

Response added on 10 May 2026

Hello Luke, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Tiffany (6 reviews)

27 Apr 2026

Source: Google

5.0

Staff was super friendly, the cashier was so nice, Coffee and the food was fresh. Great selection, everything was stocked and place was very clean and service was so fast!!

Aurelie Em (9 reviews)

24 Apr 2026

Source: Google

5.0

Been coming here for the past few years since it’s so close to my house and noticed some changes has been made for the better. Service is better, staff has been great and the space has been cleaner. Love me a good cinnamon bagel so please bring it backk

Restaurant response

Response added on 25 Apr 2026

Hi Aurelie, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

G G

23 Apr 2026

Source: Google

5.0

Very nice quick and efficient

Restaurant response

Response added on 23 Apr 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Husker Fox (18 reviews)

23 Apr 2026

Source: Google

5.0

This location had some problems in the past but they seem to have sorted it all out. This morning I came in and had a perfect cup of coffee with a breakfast sandwich. The staff is friendly and courteous. The restaurant looks spotless and the food was delicious. I'm really happy about this because it's the closest location to my home. We used to fear coming here now we can enjoy it. Great job fixing it up

Restaurant response

Response added on 23 Apr 2026

Hi , Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Karim Ghouali (1 review)

21 Apr 2026

Source: Google

5.0

Meuilleur tim a mtl

Shaheen Latosh (1 review)

21 Apr 2026

Source: Google

5.0

Best Tims a mtl wallahi

hadjara djalal (1 review)

17 Apr 2026

Source: Google

5.0

The manager and the workers are really nice and polite. They make you confortable and they give you your food fast. I recommend this place so much , and I wish everyone can come here eat the delicious food !!!

Restaurant response

Response added on 18 Apr 2026

Hi hadjara, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Shagan Kathiarvel

12 Apr 2026

Source: Google

5.0

Great people

Restaurant response

Response added on 13 Apr 2026

Hi Shagan, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Angie Jean (1 review)

10 Apr 2026

Source: Google

5.0

I came here at 7:30 PM , There were two ladies working hard and were running here and there but still the service was excellent. The atmosphere was good and very clean .

William Furt (26 reviews)

10 Apr 2026

Source: Google

5.0

One of the fastest rush hour drive thru's around!

PAWANDEEP KAUR (1 review)

9 Apr 2026

Source: Google

5.0

I visit this week, i think the staff members are new my experience with them is very very good even i am in hurry they served me my food in very good way and have good looking smile on face . I never experience this service before from this place .Thank you

Restaurant response

Response added on 9 Apr 2026

Hi PAWANDEEP, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

sukriti verma (22 reviews)

9 Apr 2026

Source: Google

5.0

amazing staff ! i started coming since monday and they serve professionally and have very welcoming atmosphere ! must visit hortons in montreal

Restaurant response

Response added on 9 Apr 2026

Hi sukriti, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Mahdi Raoofat (17 reviews)

4 Apr 2026

Source: Google

3.0

No maintenance, at all. Tables are shaky (your drink may spill), many chairs have torn upholstery

Restaurant response

Response added on 5 Apr 2026

Hello Mahdi, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Liz Wegiel (1 review)

31 Mar 2026

Source: Google

5.0

Great coffee fast service. And coming for USA you cant beat the price on coffee. Its like buying one and getting two free.

Restaurant response

Response added on 31 Mar 2026

Hi Liz, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Michael Tyomin (35 reviews)

10 Mar 2026

Source: Google

1.0

The dining area is supposed to he open 24h. I was told to leave past midnight. Either stick a schedule in the front door or don't advertise 24h dining area being open.

Restaurant response

Response added on 11 Mar 2026

Hello Michael, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

sameer Tokhi (10 reviews)

4 Mar 2026

Source: Google

3.3

The Server with glasses is very rude . She made mistake she return us the money with out issuing bill . She was screaming infront of many people the administration should hire people with respect thank you

Restaurant response

Response added on 4 Mar 2026

Hello sameer, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care