Tim Hortons
Tim Hortons 6495 Rue Saint-Jacques, Montréal
3.9
52 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Tiffany
27 Apr 2026
Source: Google
5.0

Staff was super friendly, the cashier was so nice, Coffee and the food was fresh. Great selection, everything was stocked and place was very clean and service was so fast!!

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Photo of Aurelie Em
24 Apr 2026
Source: Google
5.0

Been coming here for the past few years since it’s so close to my house and noticed some changes has been made for the better. Service is better, staff has been great and the space has been cleaner. Love me a good cinnamon bagel so please bring it backk

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Logo of Tim Hortons
Restaurant response
Response added on 25 Apr 2026
Hi Aurelie, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of G G
23 Apr 2026
Source: Google
5.0

Very nice quick and efficient

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Logo of Tim Hortons
Restaurant response
Response added on 23 Apr 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Husker Fox
23 Apr 2026
Source: Google
5.0

This location had some problems in the past but they seem to have sorted it all out. This morning I came in and had a perfect cup of coffee with a breakfast sandwich. The staff is friendly and courteous. The restaurant looks spotless and the food was delicious. I'm really happy about this because it's the closest location to my home. We used to fear coming here now we can enjoy it. Great job fixing it up

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Logo of Tim Hortons
Restaurant response
Response added on 23 Apr 2026
Hi , Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Karim Ghouali
21 Apr 2026
Source: Google
5.0

Meuilleur tim a mtl

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Photo of Shaheen Latosh
21 Apr 2026
Source: Google
5.0

Best Tims a mtl wallahi

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Photo of hadjara djalal
17 Apr 2026
Source: Google
5.0

The manager and the workers are really nice and polite. They make you confortable and they give you your food fast. I recommend this place so much , and I wish everyone can come here eat the delicious food !!!

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Logo of Tim Hortons
Restaurant response
Response added on 18 Apr 2026
Hi hadjara, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Shagan Kathiarvel
12 Apr 2026
Source: Google
5.0

Great people

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Logo of Tim Hortons
Restaurant response
Response added on 13 Apr 2026
Hi Shagan, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Angie Jean
10 Apr 2026
Source: Google
5.0

I came here at 7:30 PM , There were two ladies working hard and were running here and there but still the service was excellent. The atmosphere was good and very clean .

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Photo of William Furt
10 Apr 2026
Source: Google
5.0

One of the fastest rush hour drive thru's around!

Photo of PAWANDEEP KAUR
9 Apr 2026
Source: Google
5.0

I visit this week, i think the staff members are new my experience with them is very very good even i am in hurry they served me my food in very good way and have good looking smile on face . I never experience this service before from this place .Thank you

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Logo of Tim Hortons
Restaurant response
Response added on 9 Apr 2026
Hi PAWANDEEP, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of sukriti verma
9 Apr 2026
Source: Google
5.0

amazing staff ! i started coming since monday and they serve professionally and have very welcoming atmosphere ! must visit hortons in montreal

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Logo of Tim Hortons
Restaurant response
Response added on 9 Apr 2026
Hi sukriti, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Mahdi Raoofat
4 Apr 2026
Source: Google
3.0

No maintenance, at all. Tables are shaky (your drink may spill), many chairs have torn upholstery

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Logo of Tim Hortons
Restaurant response
Response added on 5 Apr 2026
Hello Mahdi, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Liz Wegiel
31 Mar 2026
Source: Google
5.0

Great coffee fast service. And coming for USA you cant beat the price on coffee. Its like buying one and getting two free.

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Logo of Tim Hortons
Restaurant response
Response added on 31 Mar 2026
Hi Liz, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Michael Tyomin
10 Mar 2026
Source: Google
1.0

The dining area is supposed to he open 24h. I was told to leave past midnight. Either stick a schedule in the front door or don't advertise 24h dining area being open.

Logo of Tim Hortons
Restaurant response
Response added on 11 Mar 2026
Hello Michael, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of sameer Tokhi
4 Mar 2026
Source: Google
3.3

The Server with glasses is very rude . She made mistake she return us the money with out issuing bill . She was screaming infront of many people the administration should hire people with respect thank you

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Logo of Tim Hortons
Restaurant response
Response added on 4 Mar 2026
Hello sameer, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Erik Heft
13 Feb 2026
Source: Google
2.0

Just walked in here for a quick lunch while I wait for my car to be repaired at my garage. The second I walked in, I could tell that the atmosphere was off. It took a while for a staff to meet me at the front and take my order. After ordering, I saw the manager and some members of the staff arguing. It seemed odd at first, as the manager was almost smiling while talking to his employees. This continues for several minutes, and turned into the manager yelling at his staff from the back (which could be clearly heard from my table) and even yelling while at the front. Very uncomfortable to sit here and witness this level of unprofessionalism from who appears to be a manager. Top that off with how dirty the tables are here and how the food is definitely not up to par with other Tim Horton's in the city, the only reason to ever come here would be convenience, and moving forward I don't even know that would enough for me to ever come back. If there is a disagreement between employees and their manager, it should be handled professionally and behind closed doors. They should not have a fight, yelling back and forth, right in the open and in front of customers.

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Logo of Tim Hortons
Restaurant response
Response added on 14 Feb 2026
Hi Erik, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of tamsyn hodges
24 Jan 2026
Source: Google
5.0

Great coffee! Great service every morning

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Logo of Tim Hortons
Restaurant response
Response added on 25 Jan 2026
Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Sarjil Vahora
21 Jan 2026
Source: Google
1.0

Don’t use drive way at night as the staff is sleeping and not answer. I waited there almost 10 min and they never showed up to take the order. Also once I placed online order and they said they didn’t receive it and I have to pay twice.

Service
Logo of Tim Hortons
Restaurant response
Response added on 22 Jan 2026
Hi Sarjil, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of deniz mavi
9 Jan 2026
Source: Google
1.0

Unfriendly service, specially the big lady at the cashier. Disgusting food. Nothing fresh nothing nutritious. Wrong order taken and they threw the bags of food without even telling what’s inside. So much one usage items. The only reason we are here was to bring our car to the service. Tim Hortons is generally not the best place but we had to go in somewhere in the January cold in Montreal.

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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