Tim Hortons

Michael Tyomin (35 reviews)

10 Mar 2026

Source: Google

1.0

The dining area is supposed to he open 24h. I was told to leave past midnight. Either stick a schedule in the front door or don't advertise 24h dining area being open.

Restaurant response

Response added on 11 Mar 2026

Hello Michael, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

sameer Tokhi (10 reviews)

4 Mar 2026

Source: Google

3.3

The Server with glasses is very rude . She made mistake she return us the money with out issuing bill . She was screaming infront of many people the administration should hire people with respect thank you

Restaurant response

Response added on 4 Mar 2026

Hello sameer, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Erik Heft (16 reviews)

13 Feb 2026

Source: Google

2.0

Just walked in here for a quick lunch while I wait for my car to be repaired at my garage. The second I walked in, I could tell that the atmosphere was off. It took a while for a staff to meet me at the front and take my order. After ordering, I saw the manager and some members of the staff arguing. It seemed odd at first, as the manager was almost smiling while talking to his employees. This continues for several minutes, and turned into the manager yelling at his staff from the back (which could be clearly heard from my table) and even yelling while at the front. Very uncomfortable to sit here and witness this level of unprofessionalism from who appears to be a manager. Top that off with how dirty the tables are here and how the food is definitely not up to par with other Tim Horton's in the city, the only reason to ever come here would be convenience, and moving forward I don't even know that would enough for me to ever come back. If there is a disagreement between employees and their manager, it should be handled professionally and behind closed doors. They should not have a fight, yelling back and forth, right in the open and in front of customers.

Restaurant response

Response added on 14 Feb 2026

Hi Erik, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

tamsyn hodges (2 reviews)

24 Jan 2026

Source: Google

5.0

Great coffee! Great service every morning

Restaurant response

Response added on 25 Jan 2026

Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Sarjil Vahora (2 reviews)

21 Jan 2026

Source: Google

1.0

Don’t use drive way at night as the staff is sleeping and not answer. I waited there almost 10 min and they never showed up to take the order. Also once I placed online order and they said they didn’t receive it and I have to pay twice.

Restaurant response

Response added on 22 Jan 2026

Hi Sarjil, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

deniz mavi (30 reviews)

9 Jan 2026

Source: Google

1.0

Unfriendly service, specially the big lady at the cashier. Disgusting food. Nothing fresh nothing nutritious. Wrong order taken and they threw the bags of food without even telling what’s inside. So much one usage items. The only reason we are here was to bring our car to the service. Tim Hortons is generally not the best place but we had to go in somewhere in the January cold in Montreal.