Tim Hortons
Tim Hortons 5250 Bd Arthur-Sauvé, Laval
4.2
62 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Em_man
14 Feb 2026
Source: Google
1.0

This is the worst service I’ve experienced. There is consistently nothing available, which is very disappointing.

Photo of Dryden39
13 Feb 2026
Source: Google
5.0

Good service

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Cooking
Atmosphere
Photo of J Pontiac
13 Feb 2026
Source: Google
4.0

Excellent service at drive thru. Extremely rapid and nice people. Highly recommend for great service

Service
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Photo of Ronaldo Wilson
1 Feb 2026
Source: Google
5.0

The service is quick!!

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Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 1 Feb 2026
Hi Ronaldo, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Deyana Sherzai
17 Jan 2026
Source: Google
5.0

The staff is nice,wait time isn't long they are such a lovely people

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Logo of Tim Hortons
Restaurant response
Response added on 19 Jan 2026
Hi Deyana, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Benafsha Wais
15 Jan 2026
Source: Google
5.0

Excellant service, clean and coffee always fresh

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Jan 2026
Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
Photo of Carolyn Coulombe
13 Jan 2026
Source: Google
1.0

Worse experience of my life... We order online to dine in. The app says to sit and they will call my name, after 29 minutes I go to the counter and I was told it was not done cause I need to advise. We were 3 in the whole restaurant. Then I was told they don't have the flat bread either so I told them to cancel the order. Contacted client service cause they cannot reimburse either. Never going back to this one and not the first time we have issues with our order. Update client service advise I will get a call to get potentially reimbursed for the order that was never made or gotten. Will see . Update 3 weeks later no call no refund guess I will have to go see the manager in person .. they can answer reviews done since then but can't even call when they receive from their head office a demand to call regarding an issue. Just wow

Photo of Tanya Larocque
6 Jan 2026
Source: Google
5.0

Super service!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Jan 2026
Hi Tanya, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Stephan Reniers
6 Jan 2026
Source: Google
5.0

Excellent service!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Jan 2026
Thanks Stephan! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Dilukshan
6 Jan 2026
Source: Google
5.0

Great place and great service Very warm place

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 7 Dec 2025
Hi, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care
Photo of Kaur Samra
6 Jan 2026
Source: Google
5.0

This place was so great and great stuff This is very clean and neet

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Jan 2026
Hi Kaur, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Stephanie Chenier
6 Jan 2026
Source: Google
5.0

Good hob

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Jan 2026
Hi Stephanie, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Balkar Singh
28 Nov 2025
Source: Google
4.3

I want to tell everyone, to visit this Tim. Their food is very good, delicious. They guide you really well. I recommend everyone to go their, at least try once.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Nov 2025
Thanks Balkar! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care
Photo of Nancy Verma
28 Nov 2025
Source: Google
5.0

I really love this tim Hortons Always pleasant and good see

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Nov 2025
Hi Nancy, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Bhawna Bhawna
28 Nov 2025
Source: Google
5.0

Best Tim Hortons in our area They always serve fresh food and coffee Friendly staff

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Nov 2025
Thanks Bhawna! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care
Photo of Maneet Ss
27 Nov 2025
Source: Google
5.0

Good service 👍👍👍 very nice all staff 🥰🥰🥰🥰

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Nov 2025
Thanks Maneet! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care
Photo of Jashanpreet KaurGill
27 Nov 2025
Source: Google
5.0

Good Service 👍👍👍 All staff very nice ,very good staff 👍👍

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Nov 2025
Hi Jashanpreet, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care
Photo of RAJMAN KALER (KALER SAAB)
27 Nov 2025
Source: Google
5.0

Good service,All staff very nice , 👍👍 👍 👍👍😊😊😊

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 27 Nov 2025
Thanks RAJMAN! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care
Photo of Sarbjeet Kaur
27 Nov 2025
Source: Google
5.0

Good service Good staff

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 20 May 2025
Hi Sarbjeet, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care
Photo of Craig Deboer
21 Nov 2025
Source: Google
5.0

Always pleasant and great service. One of my favourite locations. Love the quick hockey and sports talks.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 21 Nov 2025
Thanks Craig! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible. Warm regards, Tim Hortons Guest Care
Photo of RM P
11 Nov 2025
Source: Google
2.0

Very narrow drive through path. Service extremely slow. Was stuck in the drive through for over 20 mins, unable to leave because I was in between the cement blocks that guided to the window for the cashier. Not enough employees working at peek hours.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 11 Nov 2025
Hello, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at help.timhortons.ca/hc/en-ca. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care
Photo of Piton Karmaker
2 Nov 2025
Source: Google
2.0

Worker on phone, they do not offer purchase receipts, I have to ask for it. Bathroom is so dirty, no toilet paper. Too many people but service is really awful.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 2 Nov 2025
Hello Piton, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care
Photo of Jai Lochab
1 Nov 2025
Source: Google
1.0

Today, i came at 19:49 to order something to eat like sandwich or pizza. They said they’re closing but on Google Maps showing closing at 23h. I drove 8-9 min to this Tim Hortons.

Logo of Tim Hortons
Restaurant response
Response added on 2 Nov 2025
Hello Jai, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 05:00 - 23:00

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