Tim Hortons

Rached Wassim (4 reviews)

19 Nov 2025

Source: Google

5.0

Very amazinh experince nice employees fast serviec

Restaurant response

Response added on 19 Nov 2025

Hi Rached, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care

imran bourzine (2 reviews)

18 Nov 2025

Source: Google

5.0

Great employees fast services nice people never late

Restaurant response

Response added on 18 Nov 2025

Hi imran, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

sha ed (6 reviews)

15 Nov 2025

Source: Google

1.0

I am so sorry but this Tim Hortons has no respectful employees… there is no ethicality. The girl taking the orders was very disrespectful this morning. I had ordered a coffee and timbits for the kids today and i asked no sugars, as I am diabetic and for the timbits just glacé au miel, I precised it saying they don’t eat nothing else.. but nothing was respected as usual. Before it was so strict, timely and effective. Now they don’t even respect the clients. It’s a pure jungle in there. Pierre is still the owner? Cause if yes, something ain’t working. I think the boss should be more present and repair these employees "acting crazy" situations. Nearly 10 years we are clients. Never like these last 1 year or so. But now this year is just insane. Very sorry for this message.

Restaurant response

Response added on 16 Nov 2025

Hello, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

Barbara Cirigliano (7 reviews)

13 Nov 2025

Source: Google

5.0

Amazing service! The new staff is very good and the restaurant is very clean.

Restaurant response

Response added on 14 Nov 2025

Thanks Barbara! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

Bianca (10 reviews)

13 Nov 2025

Source: Google

1.0

Every time I come to this specific Tim Hortons they get my order wrong without fail. I usually just let it slide because I don’t want to argue and just drink whatever coffee they decide to give me that day. That being said, the last time I went, the worker was giving me attitude because he wasn’t understanding what « du sirop sans-sucre à la vanille » was. He kept saying, so do you want sugar in it or not? When I tried to explain it to him he kept on insisting, rudely, that the syrup was already in my drink, but I could taste that there was zero sweetness, even after mixing my it. Finally, my friend took a sip of her drink (which was supposed to be a black iced coffee) and the syrup was in her drink… Not to mention my coffee was supposed to be a protein iced latte but he handed me a regular iced coffee. I was willing to just let it slide, but he messed up both our drinks and wasn’t at all apologetic, he was rolling his eyes and giving me attitude. I ended up just going inside to ask them nicely to remake both drinks. The person who assisted me inside was very nice and apologetic.

Restaurant response

Response added on 8 Nov 2025

Hello Bianca, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at help.timhortons.ca/hc/en-ca. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care

Karson Christ (33 reviews)

12 Nov 2025

Source: Google

1.0

Despicable service. No service at all, and when i approach a dirty look and snarky attitude. I apologize for whoever is going through something. But if you are incapable of offering a simple smile or you know, service. Something needs to change. If it wasn't for a delivery I needed to pick up or deliveries I must pick up going forward. I would and will never return to this branch again. Go down the road 2 minutes and go to that Tim's.

Restaurant response

Response added on 13 Nov 2025

Hello Karson, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care

jessie 84 (14 reviews)

10 Nov 2025

Source: Google

5.0

Food always fresh and amazing service!

Restaurant response

Response added on 11 Nov 2025

Hi jessie, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

mike garoufalis (5 reviews)

5 Nov 2025

Source: Google

5.0

I was very impressed with the service and freshness of the food at this Tims!!!!! I guess I know wich one is my favourite now

Restaurant response

Response added on 5 Nov 2025

Thanks mike! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

Caline Alwan (2 reviews)

1 Nov 2025

Source: Google

5.0

Great experience!

Restaurant response

Response added on 2 Nov 2025

Thanks Caline! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible. Warm regards, Tim Hortons Guest Care