Tim Hortons
Tim Hortons 650 Bd Saint-Joseph, Gatineau
4.2
47 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of Stephanie Guertin
22 Feb 2026
Source: Google
5.0

Fabulous place for every day coffee, or for group events like Team Canada gold medal hockey at 7:30 am ❤️ Go Tim's!!!

Service
Cooking
Atmosphere
Photo of Kwok Wing Kwan
21 Feb 2026
Source: Google
2.3

I ordered a cold drink on 2/21/26 around 6pm order number 9160. Waiting time was very long and also the server dropped the drink on the ground and picked up the same old cup and made me another drink. I told him I want a new drink and I was in front of the scene all time when it happens. He refused and said it’s a new cup. O well, what can I do.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Bonjour,<br><br>Nous sommes désolés d'apprendre que votre visite ne s'est pas déroulée comme prévu. Si vous souhaitez nous donner plus de détails, veuillez consulter help.timhortons.ca/hc/en-ca. Nous apprécierions vraiment l'occasion de rectifier la situation.<br><br>Cordialement, Service à la clientèle Tim Hortons
Photo of alan sabourin
21 Feb 2026
Source: Google
1.0

Order a bltm egg. This lettuce on the sandwich is bad . You see the back on the 2 little leaf. Before we could post photo of the garbage food they serve now they dont want public to know the garbage they are send out. Now I know why i stop eating out. Food quality is terrible.

Cooking
Photo of Adama Mamadou Diakite
19 Feb 2026
Source: Google
5.0

Christa Good job

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Merci !<br><br>Nous vous remercions sincèrement pour vos commentaires positifs. Savoir que vous avez passé un excellent moment nous fait très plaisir. Merci d'avoir choisi Tim Hortons !<br><br>Cordialement, Service à la clientèle Tim Hortons
Photo of Aldhos Nshimye
19 Feb 2026
Source: Google
5.0

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Bonjour,<br><br>Merci pour votre avis 5 étoiles ! Nous sommes ravis que votre visite vous ait plu et espérons vous revoir bientôt. N'hésitez pas à nous faire part de vos expériences positives chez Tim Hortons !<br><br>Cordialement,<br>Service à la clientèle Tim Hortons
Photo of herve mukadi
18 Feb 2026
Source: Google
5.0

friendly and very Welcoming personal stuff memeber. Helpful and dynamic

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Bonjour,<br><br>Merci beaucoup pour vos gentils mots ! Nous sommes ravis d’apprendre que votre visite vous a plu et nous espérons vous revoir bientôt et que vous resterez fidèle.<br><br>Cordialement,<br>Service clientèle Tim Hortons
Photo of Salam Tienou
17 Feb 2026
Source: Google
5.0

Good service

Service
Cooking
Atmosphere
Photo of Jeremy Jackson
14 Feb 2026
Source: Google
5.0

I go for the coffee, but the donuts always look great! 5/5

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 15 Feb 2026
Thanks Jeremy! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Nooks Poire
23 Jan 2026
Source: Google
1.0

Most horrible timmies. They should be forced to close. Bad service, dirty and slow as ever seen .

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care
Photo of Haillee Hamelin-Dorzek
23 Jan 2026
Source: Google
1.3

Placed an order for three items. The worker came back to me about 15 minutes after I placed my order. He told me they didn’t have one of the items. Then came back two more separate times saying they didn’t have the other two items. Absolutely ridiculous. Took a long time to get the refund as well.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 24 Jan 2026
Hello Haillee, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care
Photo of Javeriya Umair
10 Jan 2026
Source: Google
1.0

Longest time ever a Tim Hortons took 40 mins! Never again!

Service
Logo of Tim Hortons
Restaurant response
Response added on 10 Jan 2026
Hi Javeriya, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care
Photo of Erick Nadeau
2 Jan 2026
Source: Google
2.3

Not for me!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 3 Jan 2026
Hi Erick, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care
Photo of sarah sergeant
1 Jan 2026
Source: Google
4.3

It's my favorite place to go to to have ice Capp! It's all newly renovated looks very pleasant

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 2 Jan 2026
Hi sarah, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.