Restaurant profile

SushiUma

537 Rue Sainte-Catherine Ouest · Montréal · H3B 1B2 Add a photo
(514) 286-6688
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borough:
Ville-Marie
Metro:
Station McGill
76 evaluations
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SushiUma
SushiUma 537 Rue Sainte-Catherine Ouest, Montréal
Menus Reviews Restaurant owner?
3.3
76 evaluations
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Reviews / Ratings for SushiUma

Photo of Emily Grace
22 May 2026
Source: Google
5.0

One of my favourite places in Montreal! Great atmosphere and busy at dinner time but it’s very well managed and we got our food fast. Delicious food, fair prices for all you can eat sushi. After visiting Taiyo Cité for sushi I can confirm that SushiUma has way better cuisine and more options. Will definitely be back!!

Photo of EsmA Sim
18 May 2026
Source: Google
5.0

Good as always! It’s our favorite sushi spot and we always enjoy eating there. The food is delicious, the service is always excellent, and the staff are very welcoming. The place itself is amazing, with a great atmosphere that makes the experience even better. Definitely one of our favorite places to come back to every time!

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Restaurant response
Response added on 18 May 2026
Thank you so much for your kind words and continued support! We’re truly happy to hear that Sushi Uma remains one of your favorite spots. It means a lot to us that you enjoy not only the food, but also the atmosphere and the service from our team. Our staff works hard every day to create a welcoming and enjoyable experience for everyone, so hearing feedback like this really motivates us. We can’t wait to welcome you back again soon for another great meal! 🍣😊
Photo of Mohamed Amine Moez
14 May 2026
Source: Google
2.7

I had a very frustrating experience at Uma Sushi. To be fair, the food is good, but it is nothing special. The service is very basic I simply ordered and the food was served to me, which is why the interaction at the end was so shocking. When I went to pay, the server intentionally canceled the payment transaction twice because I clicked "Skip Tip" on the terminal. He then pressured me, falsely claiming that tipping is "obligatory in Canada" and refusing to let me pay until I added a tip. I was essentially intimidated into paying a total of $111 (an forced 18% tip). To Management: Under the Quebec Consumer Protection Act (Bill 72), tipping is voluntary and the merchant cannot interfere with the payment terminal to force a selection. I have filed a formal report with the Office de la protection du consommateur (OPC) regarding this coercive behavior. To Customers: Be careful with the "Lunch" pricing here and know that you are NEVER legally required to tip, especially when being intimidated by the staff.

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Restaurant response
Response added on 17 May 2026
We take accusations of forced tipping and intimidation very seriously because that is not the policy of our restaurant. Tipping in Canada is voluntary unless a clearly disclosed service charge applies to large groups, and customers are always free to choose the option they prefer on the payment terminal. What you described does not reflect the standards of professionalism we expect from our staff. At the same time, we would like to clarify that payment terminals can occasionally timeout or be restarted for technical reasons, and no employee is permitted to prevent a customer from completing payment because of a skipped tip selection. We also want to address the statement regarding “Lunch pricing.” Our pricing is displayed publicly before ordering, and customers are billed according to the menu and time period selected. We do not hide mandatory gratuities on regular tables. If there was a misunderstanding or inappropriate interaction during checkout, management would have preferred the opportunity to address it directly on site. Nevertheless, we will review the situation internally because respectful communication with customers is important to us.
Photo of Lara Chaya
11 May 2026
Source: Google
3.3

The food is pretty good and the service is fast, but the experience feels a little rushed and not very human. There were no smiles, no napkins offered, and no real attention to the tables or customers. The staff did NOT seem rude at all, just overwhelmed and constantly rushing. A little more warmth, presence, and checking in with clients to see if everything is okay would really improve the atmosphere of this place.

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Photo of Sasha Yoshie
10 May 2026
Source: Google
1.0

Horrible sushi really not fresh the place is dirty really not clean windows , toilets ect Servers are not nice i really dont recommend this place

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Photo of F S
10 May 2026
Source: Google
1.3

Went here because a friend wanted to go. The sushi was not good and it was expensive for what it was!

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Photo of Ryan Da beast
2 May 2026
Source: Google
1.3

Very bad quality sushi and food in general, and very overpriced for the quality…

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Restaurant response
Response added on 8 May 2026
“Very bad quality sushi and food in general” is such a vague and exaggerated statement that it says more about your mood than about the actual dining experience. Thousands of customers enjoy our food every month, and quality is something we take very seriously. As for being “overpriced,” our prices are clearly listed before ordering. Nobody is forced to dine here, and many customers find our all-you-can-eat menu to be excellent value considering today’s food costs in Montreal. We fully respect constructive criticism, but comments with no details, no examples, and no genuine feedback are not very helpful to anyone.
Photo of Hailey Emmanuel Hilaire
30 Apr 2026
Source: Google
1.0

Disgusting! Used to come here when it was fisshu, don’t know what happened but the quality of the fish is just bad. The salmon tasted sour and just bad, rice was hard. Stop coming here. Pretty sure im in for a rough night of stomach aches. I am lucky if I don’t get food poisoning.

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Photo of Michael Jensen
30 Apr 2026
Source: Google
3.7

Pretty good overall, sushi had too much rice though. Service was pretty quick, though multiple things that I ordered during the buffet from the tablet never showed up. Would've been nice to know that ordering stops thirty minutes before lunch ends, as I arrived towards the end of lunch service. Still would give SushiUma a second chance.

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Photo of walid khalife
17 Apr 2026
Source: Google
5.0

Excellent place A to Z

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Photo of Jesse Ross
13 Apr 2026
Source: Google
3.7

Good.food for all you can eat, decent size sushimi pieces. Good variety for lunch and dinner. Sashimi available for lunch.

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Photo of Katie
12 Apr 2026
Source: Google
1.3

If i could leave 0 stars i would. PLEASE DONT EAT HERE. i did all you can eat sushi. theres a 15% tip added automatically for what? the robot? the shrimp sashimi smelled and tasted like rotten fish and would not go down i almost threw up immediately and now everything is sitting in my stomach like a rock. food is not even mediocre it’s just awful.

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Restaurant response
Response added on 16 Apr 2026
if we could respond with facts instead of exaggerations, we would. Your statements about “rotten fish” are extremely serious and completely unsupported. We handle and serve fresh products daily under strict controls. If anything remotely close to what you described had happened, it would have been immediately evident and addressed on the spot. No such complaint was made during your visit. Making accusations like this after leaving the restaurant, without giving us any opportunity to verify, raises serious concerns about the credibility of this review. Regarding the 15% service charge — it is clearly stated and applied according to policy. It is not hidden, and certainly not “for a robot.” Misrepresenting this is misleading. We also note that, despite claiming such a negative experience, there was no real-time complaint, no request for assistance, and no attempt to resolve anything in person. We will not tolerate defamatory or misleading statements about food safety. If there had been a legitimate issue, we would have addressed it immediately — as we always do. At this point, we consider this matter closed.
Photo of N M
8 Apr 2026
Source: Google
4.3

I’ve been here a few times, and the sushi is always good! I would definitely come back. The customer service was great, the staff were friendly and professional. At the end, we did have to wait about 30 minutes for our last order, but overall it was still a good experience. 🍱🍣

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Photo of Fairouz
3 Apr 2026
Source: Google
1.0

Had a reservation and waited over 50 minutes. People who came after were seated before us and they had no reservation. Absolute lack of organization from the manager. No apologies, or nothing.

Photo of Tasnim Hossain
3 Apr 2026
Source: Google
1.0

I had a horrible experience here. I had reservations for 3 at 1pm. WE HAVE BEEN WAITING FOR 50 MINS. We were first in line and they kept seating people behind us. We complained to one of the waiters, he said he was going to see the manager. The manager didn’t do anything about it, he didn’t even come to apologize. We are people that don’t get irritated easily, so for us to be this annoyed. There has to be a problem. I DO NOT RECOMMEND.

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Photo of Rayan Benbella
3 Apr 2026
Source: Google
1.0

I had a reservation and still had to wait more than 40 minutes to be seated

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Photo of David Berger
21 Mar 2026
Source: Google
1.0

Rip off ordered Uber eats paid 80 $ for 30 sashimi salmon . Pieces were cut in half and small . Not worth price .

Restaurant response
Response added on 22 Mar 2026
Hi, We’re sorry you feel this way, but we’d like to clarify that our sashimi portions are prepared by weight, not by the size of each individual piece. Cutting pieces smaller is a standard preparation style and does not mean you received less product. The total quantity remains the same, and we use fresh, high-quality salmon—not pre-cut or low-grade alternatives. We stand by the value and quality of our food. Thank you for your feedback.
Photo of Isaac Garcia Morales
20 Mar 2026
Source: Google
1.0

We had a réservation at 8 and they served us at 9. Awfull experience

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Restaurant response
Response added on 22 Mar 2026
Hi, We’re sorry for the delay, but we’d like to clarify that reservations are not a guaranteed exact seating time, especially during peak hours. Delays can occur due to factors beyond our control, such as guests staying longer than expected. We do our best to accommodate everyone as efficiently as possible. We stand by the quality of our service and are continuously working to improve our operations. Thank you for your feedback.
Photo of Alex R
20 Mar 2026
Source: Google
1.0

line HELLA long, never coming back sushi place by namur way better

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Restaurant response
Response added on 22 Mar 2026
Hi, We’re sorry about the wait you experienced. Our restaurant can get very busy, which sometimes leads to longer lines during peak hours. We understand you may prefer other places, but many of our guests choose us for the quality and freshness of our food. We’re continuously working to improve our service speed and overall experience. Thank you for your feedback.
Photo of Racim Morsli
20 Mar 2026
Source: Google
1.0

No respect for their customer’s time. They often overbook the place. If you have a reservation there, there’s a chance you’re not even going to get seated.

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Restaurant response
Response added on 22 Mar 2026
Hi, We’re really sorry to hear about your experience. We understand how frustrating it is when a reservation does not lead to being seated on time. On that day, we experienced unexpected delays which impacted our seating schedule. That said, this is not the level of service we aim to provide. We truly value our guests’ time and are actively working on improving our reservation management to prevent this from happening again. Thank you for your feedback.
Photo of Debs
18 Mar 2026
Source: Google
5.0

One of the BEST all-you-can-eat sushi spots! 🍣✨ The sushi is genuinely delicious and super fresh, and the staff are so friendly. I love that they have this cute little robot delivering your sides, it’s such a fun touch! The interior decor is gorgeous and really makes you feel transported to another world while you eat. Will definitely be back! As a level 5 Google Maps guide with 2M views, I can confidently say this place is a must-try(((:

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Restaurant response
Response added on 22 Mar 2026
Hi, Thank you so much for your amazing review! We’re truly honored by your kind words—especially coming from a Level 5 Google Maps guide 😊 We’re really glad you enjoyed the freshness of our sushi, the atmosphere, and of course our little robot—it’s always happy to serve! 🤖🍣 Your support means a lot to our team, and we look forward to welcoming you back again very soon!
Photo of Harry Singh
18 Mar 2026
Source: Google
5.0

One of the best sushi I ever had and my girlfriend stopped eating sushi after her favourite restaurant closed down and she tried it here after 8 months and she is coming back here to eat.

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Photo of Cristine Guiomar
17 Mar 2026
Source: Google
5.0

I just found an amazing all you can eat sushi place. The staff were friendly and very helpful. Food was delicious! I love that you choose your items on a tablet. There is a choice for everyone one. I loved the robot that comes to your table with your food. You pay a fix price (in the case 42.99$ for Sunday), and you have still some sushi in your plates, well they charge a dollar a piece. So be wise in choosing the amount of food.

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Photo of Metical
14 Mar 2026
Source: Google
5.0

I went here for my birthday in Nov 2025, they were really accommodating and the food was great , I have no complaints and I'm definitely going back.

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

Features

Services
Dining room Food Delivery Reservation accepted Take out Wheelchair accessible
Cooking Kinds
Vegetarian
Atmosphere Kinds
Family dining
Meal Kinds
Brunch Catering Desserts Dinner Lunch
Online Services
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