SushiUma

Nicholas Walker (55 reviews)

11 Oct 2026

Source: Google

4.7

The food was very good. The service was fast and friendly. But the pop music was too loud.

Adrián Rojo de la Vega (40 reviews)

3 Oct 2026

Source: Google

4.3

We love this place to have all you can eat sushi

Océane Dubé Fréchette (6 reviews)

23 Sep 2026

Source: Google

1.7

I feel bad for saying this but this is honestly the worst all you can eat sushi spot we’ve ever been to. The food was honestly terrible for the price… Fried food tasted like they hadn’t changed the frying oil in months, the quality of the fish was disappointing…

Restaurant response

Response added on 25 Sep 2026

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. However, we would like to clarify that our frying oil is changed and maintained regularly, so the suggestion that it had not been changed for “months” is simply not accurate. We also receive and prepare our fish according to our regular quality and food-safety standards. What is particularly surprising to us is that the feedback we received from other guests that day was overwhelmingly positive, including comments about both the food and overall experience. Of course, everyone’s taste and expectations are different, and we respect that your experience may have been different. That said, we take comments about food quality seriously. We only wish these concerns had been brought to our staff during your visit so we could have addressed them immediately. Thank you for giving Sushi Uma a try.

Andre Zheng

7 Sep 2026

Source: Google

5.0

Fresh sushi. staff made great recommendations and were super welcoming throughout the meal.

Eway Wen (1 review)

6 Sep 2026

Source: Google

2.7

Found blue plastic in the shrimp tempura, which was probably reconstituted shrimp. Wasabi was chalky and dry, and salmon sashimi was freezer burned and limp. Probably the best price around for skewers, given the price of beef.

Restaurant response

Response added on 6 Sep 2026

We’re very concerned to hear about the blue plastic you reported finding in the shrimp tempura. We take this type of feedback seriously and will review it with our kitchen team immediately. We’re also sorry that the wasabi and salmon did not arrive in the condition you expected. With takeout and delivery orders, temperature and texture can sometimes be affected during transit, but we still expect our food to leave the restaurant properly prepared and packaged. We appreciate you mentioning the value of our skewers and the service experience. Thank you for bringing these concerns to our attention.

Gabriela SM (Gabysm) (45 reviews)

3 Sep 2026

Source: Google

5.0

Nothing bad to say Everything was fresh, the sizes were good, the serving robot is entertaining and the atmosphere was good also

Ava Jasemian

1 Sep 2026

Source: Google

1.0

Food is ok. You get served by a robot half the time and when you try to pay your bill the girl behind the counter entered a 15% tip herself and had us pay. Happened to me and my 3 friends. Tipping is optional and up to the customer to decide how much they want to tip and if they even want to tip especially since the service isnt that great and why am i even asked to tip when its a robot serving me. Definitely wont be back theres better all you can sushi places out there with better service.

Restaurant response

Response added on 1 Sep 2026

Thank you for your feedback. We’re sorry to hear about your experience. To clarify, tipping is optional and customers should be able to decide whether they would like to leave a tip and how much. Our staff may remind customers about the tipping option during payment, but they should not select or enter a tip on a customer’s behalf without their authorization. We take your comment seriously and will review what happened with our team. Regarding the robots, they are used to assist our staff with delivering food to tables, but they do not replace the service provided by our team throughout the meal. We appreciate you bringing this to our attention and apologize for the uncomfortable experience.

Lucas Yu (21 reviews)

31 Aug 2026

Source: Google

3.7

The sushi were good. Services were so so.

Mohammed Almulla (4 reviews)

26 Aug 2026

Source: Google

3.5

My friends and I split checks and they verbally requested tips several times from each of us. And when we tipped on one check and explained that, they continued to bombard the others to also add tips. Very uncomfortable. Food was good though.

Restaurant response

Response added on 27 Aug 2026

Thank you for your feedback, and we’re glad you enjoyed the food. We’d just like to clarify that our staff are not instructed to ask customers for tips. In situations where a group splits the bill, staff may verbally remind each person about the gratuity option simply to avoid confusion during separate payments. It is meant as a friendly reminder only, not a request or pressure to tip. That said, we understand that repeated reminders can feel uncomfortable, and we appreciate you bringing this to our attention. We’ll make sure our team communicates this more carefully in the future.

Peer Linder (938 reviews)

26 Aug 2026

Source: Google

4.0

Quite good for an all you can eat. I appreciate that they have sashimi in the lunch menu. Service could me a bit more friendly. But it was quite busy, so being a bit stressed is understandable.

Restaurant response

Response added on 1 Sep 2026

Thank you very much for your feedback! We’re glad you enjoyed your meal and especially appreciated having sashimi available on our lunch menu. We also appreciate your understanding regarding the service. It can get quite busy at times, but we’ll remind our team to always stay welcoming and friendly even during the busiest periods. We hope to see you again soon!

Cactus (12 reviews)

23 Aug 2026

Source: Google

2.0

I used to love this place, wether it was lunch or dinner, the pricing was good, service fast and food was delicious, good taste and portion BUT we went for lunch yesterday and it was awful. We got seated, no water was brought to us, 15 min later we asked for water. Place was somewhat empty, we received the sushi and oh my god...the sashimi was cut soooo tiny, and fish seemed weird today, the rolls were NOT filled at all, smallest piece of raw fish and just tempura filling falling out. Torched nigiris are some of my fav, the first round they were torched, 2nd and 3rd, the waiter did not want to be there and torched one sushi out of the 4 on the plate. When we left to pay, despite the lack of service, we were ready to tip but starting tip of 18% with no option of a custom tip is insane !! Genuinely disappointed, used to recommend this place but i will not be doing so anymore or coming back when they're better nearby. Don't waste your time for lunch of dinner unfortunately. I'm not sure why the quality of food and service declined... the decor is pretty tho !

Gibbit (10 reviews)

18 Aug 2026

Source: Google

5.0

Great take out.

Jessica Glazer (64 reviews)

11 Aug 2026

Source: Google

5.0

This was actually now one of my favourite sushi restaurants The rolls are generous Staff is super nice and they don’t care about your leftovers It was absolutely delicious and will definitely be going back

Timothy Mygind (3 reviews)

8 Aug 2026

Source: Google

5.0

We brought our kids and they loved it too. The staff were patient and kind, and the food arrived faster than expected. A great family-friendly sushi place.

Restaurant response

Response added on 9 Aug 2026

Thank you so much for your kind review! 😊 We’re very happy to hear that you and your kids enjoyed your experience with us. It’s great to know that our team made you feel welcome and that the food arrived quickly. We truly appreciate your support and look forward to welcoming your family back again soon! 🍣❤️

Lina Azmiin (40 reviews)

8 Aug 2026

Source: Google

1.0

The food was good but some of my food was already cold while served I didn’t say anything such as my tempura 🍤 fried calamari my chicken kaksu …because I could see it was crowded the restaurant and I can understand they are doing their best so I didn’t bother the staff they seemed tired from too many clients and didn’t want to put more pressure on them they seemed busy so I let it be and I didn’t want to be complicated client, also I didn’t have tissu( only one) to clean my hands I wanted to also clean the table bcz I drop soya a bit I know they did their best because the was alot of clients at night I was understanding of the situation , they didn’t have tea I enjoy drinking green with my food which I don’t mind paying , sadly the had one scop of chocolate ice cream left and it was the last because it was finished I had to share with my friends because they wanted too . but their billing practices are illegal. The evening buffet is advertised as $45, but at the register, they made me pay $58 claiming tax and tip were already included. I look young with my group of friends we are mostly students we felt targeted and pressured. I myself didn't cause a scene at the counter because it was late at night and I knew the staff were tired, but taking advantage of young customers at checkout is completely unacceptable. In Quebec, forcing a tip is strictly forbidden by the Office de la protection du consommateur (OPC). Management needs to fix this I am sure staff had nothing to do with this but the owner of restaurant may have told them to do this . I don’t have problem with the staff working there . I am not the first person here addressing this issue I truly felt pressure , I wouldn’t come back again it ruined my experience and same for my friends they said the same thing . They where upset too just like me they’re not coming back ! You lost 4 costumers today I had better experience in other sushi buffet such as Manga price was good even at night Anyone that wants to come here and eat at night is 60$ in total , you should know is better so you wouldn’t feel shock like we felt .

Restaurant response

Response added on 9 Aug 2026

Thank you for your detailed feedback. We’re sorry that some of your hot dishes were not served at the proper temperature during a very busy evening, and we appreciate your understanding toward our staff. We would, however, like to clarify the amount you mentioned. Our dinner buffet price is $44.99 before tax. The approximately $58 total you described consists of the $44.99 buffet price, applicable Quebec taxes, and a 15% gratuity calculated on the pre-tax amount. It is not a $58 buffet price. We also want to make it clear that customers are never charged differently because they are young, students, or based on their appearance. The suggestion that your group was specifically targeted is not accurate. We take any concern about billing seriously. Since we cannot identify the exact transaction from this review alone, we invite you to contact us with a copy of your receipt or the date and approximate time of your visit. We will gladly review the bill and verify that all charges were applied correctly. We’re sorry that the billing experience affected your impression of your visit, and we appreciate the opportunity to clarify the situation.

Nada (11 reviews)

7 Aug 2026

Source: Google

1.0

The deliberately put a sticker on the paying machine so you can’t choose how much you wanna tip. And when my friend asked how much $$ because she was paying cash they said “same as her” referring to me. So basically they “obliged” my friend to tip as much as I did. We were so uncomfortable with this whole thing I will never step foot there again

Restaurant response

Response added on 7 Aug 2026

Hi Nada, We’re sorry to hear that you left with this impression. We’d like to clarify that we do not place any stickers or covers on our payment terminals to prevent guests from choosing their own tip amount. Tips are always completely optional, and every guest is free to select any amount or no tip at all. Regarding the cash payment, if there was any misunderstanding during the conversation, we sincerely apologize. It is never our policy to pressure or obligate anyone to leave a tip. We appreciate your feedback and will remind our team to communicate more clearly to avoid any misunderstandings in the future.

M A. (“M”) (14 reviews)

4 Aug 2026

Source: Google

1.0

We got scammed here. We walked in to buy child a sushi. The bill came out $280. For everyone sitting on the table. Extremely unfair practice.

Cesar Fortun (1 review)

30 Jul 2026

Source: Google

1.0

We had dinner there last Tuesday night. Sushi is sushi anywhere, everywhere. But this place, It's the dirtiest sushi restaurant I've ever been to. You should check how dirty the food preparation station and counter are, the plastic containers, etc... i saw this waiter wiping tables with the same sanitizing rag for all the tables several times. and dumped on a counter. Then use it again without rinsing it, and on the chairs, disgusting. The claustrophobic toilet is the worst. Not coming back.

Daniel (16 reviews)

20 Jul 2026

Source: Google

4.3

Great atmosphere, clean, lots of options and friendly staff. However the salmon sashimi was cut very small (1" by 1/2" by 1/4") and nigiri was very thin, were both cut weirdly. We also had more than a few hard chunks of rice. Oh there was also dance pop music playing in the backround

Melany Kirsner (5 reviews)

20 Jul 2026

Source: Google

5.0

The tempura was especially good — light and crispy. staff checked on us often and made sure we had everything we needed.

Garrett LaPlant (1 review)

19 Jul 2026

Source: Google

1.0

The sushi was okay but nothing to go crazy about. The real problem was with the service. We had a reservation and didn’t get seated until an hour after and didn’t get our food until an hour after that. We ordered food on a tablet that was brought to us by a robot, and our food was also brought by a robot. Obviously, I selected no tip when cashing out to which the cashier responded by cancelling my transaction and berating me and my girlfriend for not tipping. My girlfriend is Filipina and when we finally managed to cash out without tipping and we’re on our way out, we were met with racially motivated comments telling her to go back to her own country. Very miserable experience, do not go here unless you come with a camera to record the experience and blast this establishment online.

Markv (17 reviews)

19 Jul 2026

Source: Google

2.0

Racist remarks. Bad experience. Not nice people. Stay clear. Food was not really that good.

Ostap Bosak (15 reviews)

18 Jul 2026

Source: Google

3.0

Food was not bad in general but they got busy pretty quick and after that half of what we were ordering was not showing up. Especially bad our experience made the fact that we had two kids in our party of eight. Unfortunately, my kids do not like Sushi but they were quite happy with fries. It took us 30 minutes to get one fry portion. It took us another 20 minutes and about four requests to get fries for another child and the portions were tiny. We asked for more fries a few times. Those requests never appeared. When we are paying $25 for a child, having some fries and ketchup does not seem like and unreasonable request considering they are on the menu.

Restaurant response

Response added on 18 Jul 2026

Thank you for your feedback. We’re glad to hear you enjoyed the food overall, but we’re sorry that your experience was affected during one of our busiest periods. We understand how frustrating it is when some dishes take longer than expected, especially when dining with young children. Fries are prepared fresh to order, and during peak hours they can sometimes take longer than we’d like. That said, waiting as long as you described is not the experience we aim to provide. We also want to clarify that children at our restaurant enjoy the same all-you-can-eat menu as adults, including sushi and all other available items—not just fries. If any orders were missed, we sincerely apologize, as that does not reflect our normal standard of service. We appreciate your feedback and will continue working with our team to improve order accuracy and service speed during busy times. We hope you’ll consider giving us another opportunity to provide you with the experience we’re known for.

christabel alviz (12 reviews)

17 Jul 2026

Source: Google

5.0

The torched salmon is delicious and having them torch it in front you is pretty cool to see as well. very fast service after ordering you will get full after being here

Christabel Alviz (14 reviews)

14 Jul 2026

Source: Google

5.0

We go here almost every 2 weeks, the food is amazing especially the torched salmon that they torch in front of you. The food quality is very consistent and honestly for the price it's more than reasonable. Would recommend to anyone that's in the downtown area that wants to come out with a full stomach