Reviews for SushiUma - Restoenligne.com

Name: SushiUma
Address: 537 Rue Sainte-Catherine O, Montréal, Quebec, H3B 1B2
Telephone: 5143169168
Rating: 3.4

David Berger (8 reviews)

21 Mar 2026

Source: Google

1.0

Rip off ordered Uber eats paid 80 $ for 30 sashimi salmon . Pieces were cut in half and small . Not worth price .

Restaurant response

Response added on 22 Mar 2026

Hi, We’re sorry you feel this way, but we’d like to clarify that our sashimi portions are prepared by weight, not by the size of each individual piece. Cutting pieces smaller is a standard preparation style and does not mean you received less product. The total quantity remains the same, and we use fresh, high-quality salmon—not pre-cut or low-grade alternatives. We stand by the value and quality of our food. Thank you for your feedback.

Isaac Garcia Morales (1 review)

20 Mar 2026

Source: Google

1.0

We had a réservation at 8 and they served us at 9. Awfull experience

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Restaurant response

Response added on 22 Mar 2026

Hi, We’re sorry for the delay, but we’d like to clarify that reservations are not a guaranteed exact seating time, especially during peak hours. Delays can occur due to factors beyond our control, such as guests staying longer than expected. We do our best to accommodate everyone as efficiently as possible. We stand by the quality of our service and are continuously working to improve our operations. Thank you for your feedback.

Alex R (1 review)

20 Mar 2026

Source: Google

1.0

line HELLA long, never coming back sushi place by namur way better

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Restaurant response

Response added on 22 Mar 2026

Hi, We’re sorry about the wait you experienced. Our restaurant can get very busy, which sometimes leads to longer lines during peak hours. We understand you may prefer other places, but many of our guests choose us for the quality and freshness of our food. We’re continuously working to improve our service speed and overall experience. Thank you for your feedback.

Racim Morsli

20 Mar 2026

Source: Google

1.0

No respect for their customer’s time. They often overbook the place. If you have a reservation there, there’s a chance you’re not even going to get seated.

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Restaurant response

Response added on 22 Mar 2026

Hi, We’re really sorry to hear about your experience. We understand how frustrating it is when a reservation does not lead to being seated on time. On that day, we experienced unexpected delays which impacted our seating schedule. That said, this is not the level of service we aim to provide. We truly value our guests’ time and are actively working on improving our reservation management to prevent this from happening again. Thank you for your feedback.

Debs (41 reviews)

18 Mar 2026

Source: Google

5.0

One of the BEST all-you-can-eat sushi spots! 🍣✨ The sushi is genuinely delicious and super fresh, and the staff are so friendly. I love that they have this cute little robot delivering your sides, it’s such a fun touch! The interior decor is gorgeous and really makes you feel transported to another world while you eat. Will definitely be back! As a level 5 Google Maps guide with 2M views, I can confidently say this place is a must-try(((:

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Restaurant response

Response added on 22 Mar 2026

Hi, Thank you so much for your amazing review! We’re truly honored by your kind words—especially coming from a Level 5 Google Maps guide 😊 We’re really glad you enjoyed the freshness of our sushi, the atmosphere, and of course our little robot—it’s always happy to serve! 🤖🍣 Your support means a lot to our team, and we look forward to welcoming you back again very soon!

Harry Singh (20 reviews)

18 Mar 2026

Source: Google

5.0

One of the best sushi I ever had and my girlfriend stopped eating sushi after her favourite restaurant closed down and she tried it here after 8 months and she is coming back here to eat.

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Cristine Guiomar (320 reviews)

17 Mar 2026

Source: Google

5.0

I just found an amazing all you can eat sushi place. The staff were friendly and very helpful. Food was delicious! I love that you choose your items on a tablet. There is a choice for everyone one. I loved the robot that comes to your table with your food. You pay a fix price (in the case 42.99$ for Sunday), and you have still some sushi in your plates, well they charge a dollar a piece. So be wise in choosing the amount of food.

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Metical (10 reviews)

14 Mar 2026

Source: Google

5.0

I went here for my birthday in Nov 2025, they were really accommodating and the food was great , I have no complaints and I'm definitely going back.

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KW (4 reviews)

13 Mar 2026

Source: Google

2.0

Way too expensive for what you get. They immediately apply an 18% tip on the receipt and they’ll charge an additional 15% for groups >4 people which is insane… The waiter didn’t give a 10% discount for paying cash either. Cost without any drinks was $54.

Selena Byron (6 reviews)

9 Mar 2026

Source: Google

5.0

Visited Sushiuma with friends and everything came out quickly. The staff were polite and checked on us regularly. Great value for the price.

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Owen Frederick Dalton (1 review)

8 Mar 2026

Source: Google

2.3

Servers were… not the nicest.

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Restaurant response

Response added on 9 Mar 2026

Thank you for your feedback. Our staff works hard to take care of many guests every day and we receive a lot of positive comments about their service. If there was a specific interaction that made you feel this way, we would be happy to learn more, as general statements don’t always reflect the full situation.

Raphaël B-Renaud (8 reviews)

8 Mar 2026

Source: Google

1.7

Service is very slow and it felt like they forgot half our orders every time. Food quality is below average even for that price range.

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Restaurant response

Response added on 9 Mar 2026

Thank you for taking the time to share your feedback. We’re sorry if the service felt slow during your visit. Our kitchen prepares sushi fresh after each order rather than using pre-made items, which can sometimes take a little longer, especially during busy periods. Freshness and quality are very important to us. We truly appreciate your comment and will continue working with our team to improve the overall experience for our guests.

Boston Gates (1 review)

4 Mar 2026

Source: Google

5.0

Really impressed with the quality at Sushiuma. The tempura was crispy and light, and the sashimi tasted very fresh. The restaurant atmosphere is modern and comfortable.

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Jonathon Catlin (36 reviews)

1 Mar 2026

Source: Google

3.7

I came here for the lunch buffet, which is a decent value - all you can eat lunch including tax and tip is under $40 CAD. I tried about a dozen dishes, as the portions are small and delivered quickly. However, I honestly did not like a single thing on the menu aside from the seaweed salad and miso soup, which are hard to mess up. Everything else was just bland. You get what you pay for.

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Nadia Rowan (2 reviews)

27 Feb 2026

Source: Google

5.0

Sushiuma is one of the better all-you-can-eat sushi spots I’ve tried. The rolls were flavorful and not overloaded with rice. Fast service and friendly staff.

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Anna C. Lespérance (18 reviews)

26 Feb 2026

Source: Google

5.0

Love the atmosphere & the sushi are mouthwatering! Definitely I’ll go back with friends!!!

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Silvia Ines (13 reviews)

22 Feb 2026

Source: Google

2.7

1st and last.

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Restaurant response

Response added on 22 Feb 2026

Hello, We’re sorry to hear that this was your first and last visit. While we always strive to provide a positive experience, we understand that not every restaurant is the right fit for everyone. We wish you the best in finding a place that better matches your expectations.

DanDan (11 reviews)

21 Feb 2026

Source: Google

1.0

Ordered a platter off Uber Eats. Relied on the photo as there was no description of what the rolls would contain. Several rolls had American cheese on top. Not a fan. Other rolls were mainly veggies without much fish. Was not what was pictured.

Restaurant response

Response added on 21 Feb 2026

Thank you for your feedback. The platter ordered through Uber Eats is a preset combination. The ingredients of each roll — including those that contain cheese — are clearly listed in the item description. Nothing is substituted or hidden. If a roll contains cheese, it is disclosed. As for the comment that rolls were “mainly veggies without much fish,” the platter includes a mix of maki, specialty rolls, and combination items as specified. Portions are standardized and prepared consistently. What is pictured represents the style and presentation, but individual roll composition is described in writing to avoid confusion. Delivery orders are prepared according to the platform’s listing. If expectations were based on assumptions rather than the listed ingredients, that does not indicate an error in preparation. We stand by the accuracy of our menu descriptions and the consistency of our portions. If there is a specific item you believe was incorrect, please provide the order number so it can be reviewed.

Julie (1 review)

20 Feb 2026

Source: Google

1.3

As you can see on my profile, i dont leave many reviews. I only leave reviews that i think are necessary. Unfortunately had a bad experience. We were seated without even being asked if we knew how to order or if we wanted anything to drink. We started by ordering 2 miso soups, 2 orders of salmon sashimi, 2 orders of japanese mashed potatoes and one smoked salmon rice ball. The raw fish was mushy and did not feel fresh. Felt rather frozen. The mashed potatoes were really bad tasting and the rice ball were drenched in an extremely sweet sauce and not the good kind of sweet sauce. nothing to say about the miso, pretty classic, cant go wrong with that. After having 2 bites of the raw salmon i was done. Mind you half out bowls of soup were still full and the mashed potatoes were barely eaten. I asked if i could pay for what we ate and leave, the manager said i would have to pay for one persons “all you can eat” price, which is 42.99$. While i was talking to, trying to negotiate, the manager kept looking at my husband as if what i was saying didnt matter. I told him i would be able to pay 10$ which i feel is more than enough for 2 miso. He kept saying thats not how it works and that i should pay the 42.99$ and that he should’ve made me pay the 2 meals and not just one. I refuse to believe anything there is fresh. Ive had a few “all you can eat sushi” in montreal. Some overpriced, some not bad, but never have i had this type of not fresh food. I will keep going back where i usually go as this was beyong disappointing. We ended up paying the 10$ and left. Mind you, we didnt finish any of the food on the plates. We paid to eat nothing and to avoid a potential scene. Very disappointed at this place, wont go back unfortunately.

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Restaurant response

Response added on 21 Feb 2026

Thank you for your detailed comment. We will address the facts clearly. Our restaurant operates under a clearly stated all-you-can-eat policy. Once an order is placed under this menu, the set price applies. This is standard practice across Montreal and clearly explained before ordering. It is not a “pay per bite” system, nor is it negotiable after food has been prepared. You placed multiple items including sashimi, side dishes, and additional plates. Food was prepared immediately and served fresh. Claiming afterward that you should only pay $10 for two miso soups — while multiple dishes had already been prepared and partially consumed — is simply not how this service model works. Regarding freshness: our salmon is delivered from certified suppliers and stored under strict MAPAQ food safety regulations. Fish texture preferences can be subjective, but implying that nothing in the restaurant is fresh is an extreme and unfounded statement. We have no other reports from that service period supporting this claim. As for your interaction with management: pricing policy was calmly explained. Maintaining eye contact with multiple guests during a discussion is not “disrespect.” Suggesting otherwise appears to be an attempt to dramatize a pricing disagreement. Ultimately, despite the policy allowing us to charge the full price for the meals ordered, you were permitted to leave after paying only $10 — significantly below the cost of food prepared. This was an act of accommodation, not obligation. We stand by our food quality, our clearly stated policies, and our team. Disappointment over a pricing policy does not equate to misconduct.

Adrien Bonansea (1 review)

17 Feb 2026

Source: Google

1.3

Me and my friend went for an all-you-can-eat sushi experience. Some of the fish we ate was rotten, and the cashier forced us to tip after we clicked no tip twice and would not let us walk out.

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Restaurant response

Response added on 21 Feb 2026

We take allegations of “rotten fish” and “forced tipping” extremely seriously. First, all of our fish is delivered fresh daily from certified suppliers and stored under strict MAPAQ food safety regulations. We have temperature logs and supplier invoices to support this. Serving spoiled fish would immediately shut down our business — this claim is simply false. Second, tipping in Quebec is 100% voluntary. Our payment terminal does not allow staff to override a customer’s selection. No one is ever “forced” to tip. If there was confusion using the machine, staff may have assisted, but we do not detain or pressure customers. Any accusation that we “would not let you walk out” is extremely serious and inaccurate. If you genuinely experienced an issue, we encourage you to contact management directly with: • The date and time of your visit • Your receipt • Details of what was allegedly spoiled We review all transactions and security footage when serious claims are made. We stand behind our food quality and our team.

Max Deguy (64 reviews)

30 Jan 2026

Source: Google

5.0

The food was sooooo good, service was the fastest I’ve ever seen + we never ever ran out of water. 10/10 for sure.

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Reanna Baycroft (22 reviews)

18 Jan 2026

Source: Google

1.0

Got food poisoning from their too good to go box. Do not recommend(btw this part of the review was from 2 years ago. ) Update: I ordered from them again as they changed their restaurant name and I didn’t know and once again got food poisoning lol. This is the only Japanese establishment where I’ve gotten sick from. Clearly their fish isn’t as fresh as they claim it is. I understand that it’s an all you can eat buffet but there still should be some health measures being taken care of in a restaurant where plenty of people eat everyday,

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Restaurant response

Response added on 19 Jan 2024

The food is from the same foods of dine in customer . We can 100% guarantee the quality of the foods . You safety and healthy are always the priority for us .Thanks for the comments and hope you well.

oussama soukeur (4 reviews)

12 Jan 2026

Source: Google

1.0

Very impolite manager i don’t recommend

Restaurant response

Response added on 15 Jan 2026

We’re sorry to hear about your experience and regret that our interaction did not meet your expectations. Courtesy and respect are very important to us, and we take feedback like this seriously. Your comments have been shared with management so we can address the issue and improve our service. Thank you for bringing this to our attention.

Mp Lavoie (65 reviews)

10 Jan 2026

Source: Google

5.0

Excellent food, super fast service, good price.

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Hailey Bibby (16 reviews)

10 Jan 2026

Source: Google

5.0

Im definitely coming back! Great place! Thanks for the awesome service plus is you can byob !

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