3.4
52 evaluations
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Reviews / Ratings for Sucrerie de la Montagne

Photo of Ray Fraser
24 Mar 2026
Source: Google
5.0

It was a wonderful setting to enjoy a delicious meal! The fireplace, outdoor fire and traditional, functional tapping on full display made for an interactive, immersive experience. The maple candy in the snow cannot be missed, and make sure to stop in the general store before you leave.

Service
Photo of Lloyd Duval-Rehel
23 Mar 2026
Source: Google
1.0

When we arrived, the place was completely packed. We couldn’t even find parking, and once we finally did, we were met with a massive line. We ended up waiting over an hour outside in the cold. The situation was handled very poorly. Management clearly wasn’t prepared for the volume of guests, and there was little to no effort to properly accommodate the long wait times. The only gesture offered was a small cup of very watered-down hot chocolate, which felt insufficient given the circumstances. Whoever was the manager on that day should be fired ASAP! To make matters worse, the food portions were very small, and of course they tried to fill us up with a lot of bread and soup beforehand (typical). Overall, the experience didn’t justify the high prices at all. I wouldn’t recommend this place.

Service
Photo of DG
23 Mar 2026
Source: Google
1.0

We recently visited this sugar shack and had really mixed feelings about the experience. On one hand, the place itself is absolutely charming, the atmosphere is warm, cozy, and exactly what you’d hope for. The food was delicious and definitely lived up to expectations. Unfortunately, the service completely ruined what should have been a great outing. We had a reservation for 1:30 PM, yet we waited an entire hour outside in the cold before being seated and only sat down at 2:30 PM. After such a long wait especially with two babies under one year old we were then directed to a table that was clearly too small for us. It was completely unreasonable to try and squeeze us there given our situation. From the moment we arrived, the hostess at the front (red hair with a septum/nose piercing) was incredibly rude, hostile and unaccommodating. When we expressed that the table they finally wanted to seat us at after an hour wait wouldn’t work for us (had no room for 2 infants), her attitude only became more dismissive and rude. She told us that we could not sit anywhere else when clearly that was untrue as there was a whole other empty room at the other side being set up. At one point, she even mentioned that since we were part of the last service, they were tired and needed breaks so they wouldn’t be able to set up another table for us promptly and we would have to wait another 30 min.. Something that should never be said to paying customers. Why are we expected to pay for their breaks or be penalized for being the last service? It came across as extremely unprofessional and inappropriate. Not even sure why someone so bitter is working at a place like this. After 10 min of trying to get her to understand, magically the other side was completely ready and we were given a larger table there. Was it really another 30 min wait or just her not wanting to accommodate us? She clearly had no regard and just wanted to rush and shove us somewhere. Its pitiful to treat people with young children like this. It’s really disappointing because the setting and food had so much potential to make this a wonderful experience, but the service, especially this interaction with the young lady, overshadowed everything. Between the long wait, the lack of consideration for our small children, and the overall attitude we were met with, it turned what should have been a nice outing into a frustrating and unpleasant experience.

Service
Photo of LoLo
23 Mar 2026
Source: Google
4.0

It was a bit pricey, but it was good experience overall. The staff were really nice especially the sweet clara 🫶 . Nice place

Photo of Collin Strohbach
23 Mar 2026
Source: Google
3.0

Going to this sugar shack feels like navigating an overcrowded airport, except colder. From the moment you arrive, it’s clear that management prioritizes volume over experience, and you end up paying the price for it, literally. At $70 per reservation, which is wildly overpriced in my opinion, you’d expect at least a baseline level of organization. Instead, the venue is massively overbooked, the parking situation is a complete afterthought (be prepared to hike 2 km just to reach the entrance), and despite having a confirmed reservation, we waited over an hour outside in the cold before being seated. By the time we actually started eating, two hours had passed since our reservation time. And to top it off, we ended up at what must have been the draughtiest table in the whole place. Once seated, the ordeal wasn’t over either. Wait times between services were agonizingly long. I heard management was blaming earlier groups for the delays, but having lived through it, it felt much more like the staff simply couldn’t keep up with the sheer number of people they’d let in. The only thing that saved the experience was the service, friendly but clearly overworked and overwhelmed, and the food, which was genuinely good. But good service and decent food can only go so far when the whole operation is this poorly managed. It feels more like a tourist trap than anything close to a traditional sugar shack. If you’re going, dress warmly and clear your afternoon

Service
Photo of Richard Pereira
23 Mar 2026
Source: Google
2.0

Went yesterday with my daughters for the sugar shack event. Website clearly states to reserve a slot and be on time. Tickets were for 2pm slot. We waited over well over 1 hour outside before they would leave us in, then waited again indoors as they start assigning us seats. Staff were polite but would not explain the delay. Finally got our tables. The food was average, music was good but volume was over the top and my kids covered their ears for the first 20 minutes until the band took a break. Server was polite and helpful so i can fault her but she admitted that office had triple booked the slot time and many other customers were not happy. Location is pretty but the adult ticket prices were way above average price and did not meet my expectation. Felt like a very expensive cafeteria experience would not recommend.

Service
Photo of Ashley Klassen
22 Mar 2026
Source: Google
5.0

Most authentic Cabane experience! Loved the atmosphere and food, live music was great. Only thing missing for me was pudding chomeur on the menu. But the hot meal was the best I’ve ever had at a sugar shack in Quebec.

Photo of Charlotte Julien
22 Mar 2026
Source: Google
1.0

Shocking, absolutely heaving! Had a reservation and huge queue outside and waiting outside with very young babies and disabled people. It doesn't seem to matter when you're reservation is you will have to queue in the cold for at least an hour if not longer. Considering the amazing reviews I am shocked more people aren't complaining about this. Inside is lovely, if you are lucky enough to make it inside!

Logo of Sucrerie de la Montagne
Restaurant response
Response added on 22 Mar 2026
Bonjour and thank you for your visit. Due to the weather this morning a lot of reservations showed up later so that is the cause of the wait today we are sorry but it is out of our control.
Photo of Kyle Stoyel
22 Mar 2026
Source: Google
1.0

Made a reservation and waited over an hour outside in the freezing cold.

Service
Logo of Sucrerie de la Montagne
Restaurant response
Response added on 22 Mar 2026
Bonjour and thank you for your visit. Due to the weather this morning a lot of reservations showed up later so that is the cause of the wait today we are sorry but it is out of our control.
Photo of GL Francesco
21 Mar 2026
Source: Google
4.0

Sucrerie de la Montagne is a great place to experience a traditional Quebec sugar shack. The setting is beautiful, surrounded by nature, and it really gives you that authentic rustic atmosphere. The food is generous and very good, with all the classic dishes you’d expect. The service was solid and the overall experience was enjoyable, especially for a visit with family or friends. The only downside for me is that I found it a bit on the pricey side for what it is. Still, it’s a nice spot to visit at least once for the experience.

Service
Photo of guy
21 Mar 2026
Source: Google
5.0

such a nice Sugar Shack, book in advance

Photo of Jeremy Godoy
17 Mar 2026
Source: Google
5.0

Very authentic sugar shack experience would recommend 100% but could maybe use some more vegetation options

Service
Photo of Silver 2350
16 Mar 2026
Source: Google
4.0

Very nice place to have supper with the whole family! For the price you pay, you get a good serving of food with as many refills as you like. The food was good, especially considering how many more people they had to cook for that day. A large variety too, so there's something for everyone! The benches we sat on weren't the most comfortable, as most are, but it all added to the aesthetic of the room. It felt truly Québécoise, even in this day and age. A real blast to the past!

Service
Photo of tuhina hassan
15 Mar 2026
Source: Google
2.0

Although, the ambiance, cabins and forest is nice, the food is a 1 star. The eggs were your typical buffet eggs and were not edible. The mashed potatoes tasted like they were from powder. Rest of the food was also tasteless. It's really not worth the 60$. Also the tables are all very closed to each other. So close that your back touches the back of the person behind you if you lean back slightly. Not a big deal but all together not a nice experience. I would not come back or recommend this place to anyone.

Service
Photo of Michael Ferracane
15 Mar 2026
Source: Google
1.0

Bad all around crowded, long waits, expensive and everything tasted like canned food or frozen.

Service
Photo of Raymond Chiu
15 Mar 2026
Source: Google
5.0

Great food. I enjoyed our sugar shack experience. Really liked that they did not drench everything in maple syrup, instead you can put the quantity that you want. Decor is cool and place ia lively with band.

Service
Photo of Eloi Pecquet
14 Mar 2026
Source: Google
3.0

Food was disappointing. I’m 99% sure the mashed potatoes were instant powder, the eggs were barely edible, and there were no little maple sausages or oreilles de crisse. That said, the biggest issue isn’t just the food, it’s the price. We paid $280 for four people, which is honestly ridiculous considering what was served. It felt like the total cost of the food on the table couldn’t have been more than $20. At that price point, you expect quality and authenticity. Unfortunately, this felt more like a very expensive, very underwhelming breakfast.

Service
Photo of Joanne Fung
8 Mar 2026
Source: Google
5.0

Sucrerie de la Montagne serves the most delicious traditional sugaring-off meals I have ever had. The dining room was filled with lively music, and the musicians were fully engaged with the diners, especially the children. The atmosphere was fantastic, the staff were friendly, and the entire place felt wonderfully authentic. Truly a delightful experience.

Service
Photo of Joanne Barrette
7 Mar 2026
Source: Google
5.0

Location , service and the dining area were truly typical Québec maple traditional experience

Service
Photo of Phil Lyne
21 Feb 2026
Source: Google
5.0

We decided to try this sugar shack after years of going to another place and I can honestly say - this was better. My only complaint is we went at 11AM and I'm still full at 8PM 😂

Service
Photo of M L
16 Feb 2026
Source: Google
5.0

It was a lovely visit. We got a tour of the place, shown equipments and learned how maple syrup is made in a traditional way. Food was delicious, and we had maple syrup taffy on snow as well. Stefan was an amazing, kind host. It was a very special experience overall.

Photo of Jason Pearcey
16 Feb 2026
Source: Google
5.0

Very nice location! Very traditional.

Service

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Opening hours

Dining room
  • Sunday Closed
  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed

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