Soup Zen Hot Pot

Diane Biard-Goble (1 review)

6 Mar 2026

Source: Google

4.0

I love this concept. I do wish there were more vegetable options and that the vegetables were cut smaller (whole baby carrots should be halved, for example). I tried the tomato broth this time and it was incredible. There are vegetarian and vegan options, but if cross-contamination concerns you, then your out of luck, since people choose all their ingredients with one set of tongs. Definitely remember to join the waitlist, as it's often full!

Mykola Tymchenko (34 reviews)

4 Mar 2026

Source: Google

5.0

Excellent service, atmospheric place, delicious food and a large selection of ingredients and broth

Jocelyn Lei (2 reviews)

4 Mar 2026

Source: Google

4.7

There was a bit of a wait since I didn’t know we had to “reserve” a place, but the waiters were really nice with it, best waiters were these two males. (A short white brunette guy he was really welcoming and sweet. A tall brunette i believe asian really sweet too!) We didn’t wait too long (probably 10 minutes) and the service was actually pretty fast. The atmosphere is nice and cozy. The restaurant isn’t as big as I expected but it’s still really good honestly! I was expecting it to be 3.99/100g like I was told but when I arrived there they said it was 4.99/100g. I LOVE that they have free sauces, free drinks (weekdays before 5pm) and even free ice cream at the end! The concept of paying by the weight of your food is such a good idea, I wish more restaurants would do that. Just be extra careful if you load up your bowl like I did by mistake because it can get expensive 😭 Mine was $50 because I packed it but honestly? Worth it. The bathrooms are clean, the whole place is clean and everything felt well taken care of tbh. One warning though, be careful when you grab your bowl because it’s SUPER hot. I burned myself twice but the food was so good I didn’t even care. Overall, really good experience! Would definitely come back :D

Beatrice (21 reviews)

3 Mar 2026

Source: Google

1.0

** Trust the comments don’t be like me, I had food poisoning too** I used to love going to this place, but recently I’ve noticed a major decline. First, and most concerning, I got food poisoning, possibly from the meat or another ingredient. Speaking of the meat, unfortunately the quality of the food has changed, the meat is very dry and has a strong smell. The bowls where you put your ingredients are washed quickly and still wet and it’s not pleasing to see. Overall, this was a very disappointing experience and it’s very unfortunate because it’s one of my favourite restaurants to go to

Robert Trudeau (7 reviews)

3 Mar 2026

Source: Google

1.0

Today was the last drop, food poisoning.. both me and my wife had symptoms a few hours after we finished eating. I visited many times and the quality of the food kept declining, the meat is dry and chewy and the drinks are not good. We gave this place many chances because the staff is lovely, however food poisoning for 2 people is the limit, never going there again.

Carly L (116 reviews)

3 Mar 2026

Source: Google

5.0

First time trying this place and I LOVED it! The concept is so fun. You pick exactly what you want and the price goes by the weight, which I think is such a smart idea. You can really build your perfect bowl. The portions are HUGE (I was so full I didn’t even have room for the free ice cream at the end 😂). The decor is beautiful and super aesthetic, and the whole place has such a nice vibe. The employees were really welcoming and friendly, which made the experience even better. Definitely recommend making a reservation because it fills up fast. Can’t wait to go back!

Camomille L (1 review)

2 Mar 2026

Source: Google

2.0

We had a food poisoning We were a group of 8 for our friend’s birthday. First we called in advance and even tho they knew we where a party, they told us we couldn’t reserve ( some business don’t accept reservations and it’s all right that ain’t the issue. ) We arrived about an 40 minutes before the hour we fixed (5:40 pm so we were there at 5 ). The waitress ( extremely kind btw ) told us we needed to be on a waiting list. The waiting list told us we could only eat at 6:36pm. The waitress ( really kind ) told us we could have a table at 6pm because she knew we were a huge group and she’ll talk to the other waitress to not assign anyone at the table next to the first table of 4 when the clients will be over. Well someone actually put clients at the table that was supposed to be ours ( We understand that it aint the fault if the restaurant is full ) and they still asked us to make our bowls even tho our table wasn’t ready. We paid for our food, and well usually you are supposed to wait at your table but we couldn’t sit down because there were 2 clients over with their foods, the foods was packed, coats on and they were on their cellphone for a good 15 minutes. During this time we had to wait near the sauce bar, kitchen and bathroom blocking all those entries because we were a group of 8 so we were blocking staff and other clients because of that. After the waitress ( the one that made the mistake) talked to the 2 clients that they needed to leave because even tho we putted all our things at the table right next to them they didn’t know there were clients waiting for them to leave. ( here again the clients behaviour is not the restaurant problem. ) We sat down and we waited an other 15 minutes for 3 bowls to arrive. We still waited 30 minutes for other bowls to come and still not every one had their bowl. I was one of the last and one of us received their bowl when everyone was almost over that’s not normal. We understand the restaurant was full but usually when you have a group you try to bring all the food in a short laps of time because especially if we already wait 30 minutes before getting the first 3 bowls. My friend took the miso broth one she said it was awful, I took the #1 with medium spice broth ( if you usually get the medium spice in a restaurant take the soft one has a spice lover I can tell you this was not medium but I like it any way ). For the food it was awful. Everything that has see food was horrible, the fried stuff was all squishy I wanted to puke instantly. The only thing that was good was the meat, the bokchoy and the broth. At least it was served hot. Two of us had a food poisoning we didn’t ask the others.

Matia (7 reviews)

1 Mar 2026

Source: Google

5.0

Came to visit Montreal with my husband and let me tell you… this has to be one of our new favourite restaurants. Bowls were amazing, versatile with fresh ingredients brought out every few minutes for restock and the employees were just wow. So kind, attentive and helpful when it came to our needs as guests (also my allergies- and yes I’m that one problematic customer allergic to peanuts and sesame going to a restaurant like this). Overall the experience was incredible! Came for Iftar and ended up getting two bowls and a boba which totalled to about 70$. Bowls are based on weight so this will definitely vary. You also get free ice cream at the end of your meals which was hands-down one of the best soft-serve I’ve ever had. When it came to our table we joined the yelp waiting list and it notified us when table was ready (couldn’t have been more than 25-30 minutes from the time we joined @ 5:15pm) Can’t wait to come back again!!

Sonia (45 reviews)

28 Feb 2026

Source: Google

2.7

Food poisoning

Amélie Jiang (22 reviews)

27 Feb 2026

Source: Google

2.3

i came here and was thoroughly disappointed w the quality of the food. i really don’t enjoyed the gentrified visual of the place. the servers were really nice tho. it’s just a shame the food is bad :/

Justin Chien (12 reviews)

27 Feb 2026

Source: Google

3.7

So disappointed by the value and service. Despite a large staff presence, service was inconsistent and slow—some of orders didn’t arrive until more than 45 minutes after ordering, while some of my friend’s dishes were served promptly. The soup tasted overly artificial, lacking the rich, nutty flavor I’d hoped for. ———————————— Updated Review: I can see that there have been improvements in the kitchen workflow compared to my previous visit. The service feels more organized, and the overall experience has improved. That said, there is still some waiting time during peak hours, so it may take a bit longer to receive your food when it’s busy. On a positive note, the menu now offers a wider selection, and the flavors have improved as well, making the dining experience more enjoyable than before.

Perlie Moalli (4 reviews)

26 Feb 2026

Source: Google

3.7

Super good and cozy. But it would be nice to have a reservation system. Had to wait 1-2 hours in line to get a seat even though I told the day before I would come with 5 other people:/. Food is really good but can become expensive!!

TeNtAsTiC (1 review)

24 Feb 2026

Source: Google

5.0

My bowl ended up being more expensive than I thought but it was really good and the experience is definitely worth it. I was also pleasantly surprised by the taste, the signature broth was amazing, definitely recommend getting that one. The sauce station was really fun aswell. I would definitely go back with more self control

Isabella Collazos (8 reviews)

21 Feb 2026

Source: Google

1.0

My friend and I were so excited to try this soup because of the amount of recommendations we found on TikTok about this place. We went yesterday and we did not know you have to add yourself to the waitlist upon arriving because the place is full specially that Friday night. We found the soup overpriced and we both ended up paying 62$ for 2 soups and 2 sodas. When we left the restaurant and arrived home, my stomach started to hurt so much, I started vomiting all night and couldn’t sleep till 8am because I got reflux. My friend was sick too, we were both intoxicated and is such a shame because we were not expecting this experience to end up like this. Unfortunately I wouldn’t recommend this place to my family or friends and I am definitely not going back as I almost ended up going to the hospital.

Ruchi Shetty (14 reviews)

21 Feb 2026

Source: Google

5.0

Lovely place! Soul satisfying! The purple yam ice cream was soo good. Will visit again.

Kady Fakhfakh (3 reviews)

19 Feb 2026

Source: Google

1.0

Dishes are dirty

Urooj Zaki (22 reviews)

18 Feb 2026

Source: Google

3.7

This time the quality was pretty down the forks were dirty and something was wrong with the broth it smelled off i thought it was normal but at night it gave my husband and I the worst stomach ache extreme

Yang Leon (7 reviews)

18 Feb 2026

Source: Google

4.0

good but need to wait

여원 Yeo one (2 reviews)

17 Feb 2026

Source: Google

3.0

Its lowkenuinely overpriced. I payed 22$ which isnt THAT much compared to the horrendous amount other people pay and i still regret it. I ordered the Miso broth medium spice and it had absolutely no flavor, all i could taste was low quality chili oil probably bought on walmart. I Didnt even get that many ingredients so the price really pissed me off and the meat, vegetables and mushrooms didnt even soak up any flavor at all, they tasted so much like absolutely nothing i might have aswell not gotten any broth. I also tried the sesame sauce which had a bitter smoky taste that genuinely just ruined my night. Without mentioning that the soup was so hot i burned my tongue with every single slurp. It was mere torture, 100°C soup burning my mouth constantly, tasteless vegetables, tasteless meat, low quality broth, overpowering chili oil that became so disgusting after a few spoonfulls that i couldnt even look at it anymore and the constant reminder that i had spent 22$ on this big bowl of pain and misery. Ice cream was good though and the staff was pretty nice ig.

Joséphine (19 reviews)

17 Feb 2026

Source: Google

5.0

This is one of the best places to enjoy hot pot in a wintery weather. It's delicious, it's comforting. The broth was flavorful. A lot of choices from seafood, to meat to vegies. And if you come here before 5pm, you get free tea. They have different flavors. We had peach and it was lovely. Ube ice cream was free. Was very good but very sweet (not for me lol). The best part was the excellent service we received. Thank you to Justin. He's the sweetest!

Eugène Hiukwan Lee (16 reviews)

16 Feb 2026

Source: Google

1.0

Wait list doesn’t serve a purpose. Waited for one hour, arrived, no one is seating clients. Saw someone just walked in without reservation. Organization is bad, people don’t move while they select food because it is the same line as paying. Check out is slow so people are just stuck with five ingredients in front of them for 5 mins. Oh yes, no price for the food. You only know how much you are paying until you get your receipt. Sauce station is not clean, sauce plates are there with some garlic on it. Wait for 20 mins for the food to be cooked. No water is provided. Asked for water, saw employee went to chat instead of bringing water to the customer. Went to get water by myself at last :) Also, there’s no toilet paper. In addition, server forgot our ice cream even we asked for it

A T (116 reviews)

16 Feb 2026

Source: Google

2.0

For the price, just go all you can eat

Piw Prito (1 review)

16 Feb 2026

Source: Google

5.0

Best

Lamya RAMRAMI (13 reviews)

15 Feb 2026

Source: Google

1.0

I ordered few times in uber and the order was not exact .. I no noodle and no protein ..

Saadiq Hasan (33 reviews)

15 Feb 2026

Source: Google

3.7

They got my order entirely incorrect, bringing out a soup dish instead of the dry pot I had selected. The broth itself was fine but under seasoned and not spicy although I had selected 'hot'. The ube ice cream was really nice.