4.0
189 evaluations
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Reviews / Ratings for Soup Zen Hot Pot

Photo of Maryam Zuru
2 Jun 2026
Source: Google
4.3

I have been here 3 times. I love the service, very friendly staff with a decent atmosphere. The food taste absolutely amazing, however at all three occasions I had indigestion afterwards. I don’t know if is because I eat too much or the addition on my stomach doesn’t like the additional add ons..not sure.But food tastes great.

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Photo of Ye Roosevelt
1 Jun 2026
Source: Google
5.0

Excellent hot pot experience! Fresh ingredients, delicious broth, generous portions, and friendly service. The restaurant was clean and cozy, and everything tasted amazing. Highly recommend Soup Zen Hot Pot!

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Photo of Kirti Shukla
30 May 2026
Source: Google
5.0

Great food and service! You pay based on weight and base selected. Also, the free ube ice cream was amazing!

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Photo of mahoor rz
30 May 2026
Source: Google
5.0

Love this store. Big fan of their soup menu and now they also have a new stir fry. You can do your own sauce and also get free ice-cream and appetizers. You pay per100 grams and you can customize your own bowl. Great concept, delicious food and great staff. ♥️

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Photo of Farhan Memon
29 May 2026
Source: Google
5.0

Miles was excellent in customer service👍

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Photo of Maxine Yang
23 May 2026
Source: Google
5.0

Nicest workers and owner ever!!! Absolute must try!!

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Photo of Jenny Gaelle Placide
22 May 2026
Source: Google
5.0

OMG everything was so perfect and delicious😍😍😍 I can't wait to go there again

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Photo of Israa Djeghader
19 May 2026
Source: Google
5.0

Bomb

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Photo of Diana Ayache
17 May 2026
Source: Google
5.0

Great restaurant idea! I fell in love with their ice cream! Highly recommend!

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Photo of Noor Murad
16 May 2026
Source: Google
5.0

Great as always, it’s my go-to spot for hotpot every time I visit Montreal.

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Photo of Salim Alili
15 May 2026
Source: Google
4.7

Not the first time we try the place but definitely the best one thanks to FARAH she offered the best service ever made our night 100times better

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Photo of Celine
14 May 2026
Source: Google
2.0

long wait time, not worth what we are paying for.

Restaurant response
Response added on 15 May 2026
Hello Celine, Sorry for the wait, especially during the weekends. We highly recommend our customers to join the online waitlist on Google map, so that yiu could plan your trip in accordance with the estimated wait time. That could definitely help. Thank you. Best regards, Soup Zen Customer Service Department
Photo of Saïdjine Darius
12 May 2026
Source: Google
5.0

WASSS SOOO GOOODDDD.you guys should ruuunnnn and goooooooo

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Photo of brahim maaroufi
12 May 2026
Source: Google
5.0

Excellent food, super Healthy, great service.... Thank you all !

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Photo of Navi Padda
12 May 2026
Source: Google
5.0

very clean. and a lot of options for different type of toppings. ramen was very flavourful and their complementary ice cream at the end is so good. i’d go again just for the ice cream. portions are huge so do not overfill your bowl with toppings. they have 2 options for veggie broth which was nice.

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Photo of wenyi zhang
10 May 2026
Source: Google
3.0

If this food is available in your country, you shouldn't eat it; if it's not, you can still try it.

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Photo of Janet Irwin
6 May 2026
Source: Google
3.7

My husband and I have been to a lot of Hot Pot restaurants in Taiwan so were curious to see how the Zen HotPot compared. We were a table of 6 on a Saturday night. It was very busy but we were able to book in online and were seated once we all arrived. There is a great selection of items to choose from to put in your soup......various types of thinly sliced meats, lobster and fish balls, Basa Fish, vegetables, noodles etc. You grab a bowl and a pair of tongs as you enter, pick the ingredients that you want and then pass it to the cashier who weighs your bowl and asks you what type of broth you'd like. Both my husband and I chose the 'Signature Broth', medium spicy. We both like spice/heat but I wouldn't have wanted it any spicier. They have a nice selection of broths including a Tom Yum flavoured broth and even a Vegan Mushroom broth. The cashier passes your bowl on to the kitchen who cook up all the ingredients up for you and eventually it is served to you at your table. For some reason, two of our party of 6 had their soup delivered long after the rest of us which was too bad. If you have leftovers they do have Take Out bowls which you can bring home which is nice. Once you're finished they offer free Ube Ice Cream cones. Delicious and a nice way to finish the meal. We had a lot of fun and I'd totally go back.

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Photo of Sarah
5 May 2026
Source: Google
5.0

This was one of the best restaurant in Montreal best hotpot best deals best everything definitely my comfort meal

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Photo of Mire
5 May 2026
Source: Google
5.0

Amazing staff and the good was delish!

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Photo of Humaira M
4 May 2026
Source: Google
4.0

Was super excited to try this place, especially since they offered halal options. There is a wide variety of halal meat available. Depending on the time of day, the level of busyness varies. I did find it expensive for what it is, but I also chose a lot of protein options. The soup broth tasted pretty good. The food overall has a lot of flavour. However, the person taking our order mixed up the spice level of my broth with my husband’s. Also, I’m not sure what happened in the kitchen, but some of the items my husband chose ended up in my bowl. The order mix-up did irritate us a little. We mentioned it to the waitress, and she was apologetic. They give you free ube ice cream at the end of the meal which is a nice treat after a hot soupy meal.

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Photo of Abbass El-Sayegh
4 May 2026
Source: Google
3.7

I’ve been here more times than I can count. I first started to go here when they opened and it was amazing. The quality of the food was great! The place was clean everything was great. But then slowly everything got worse. I’m not sure exactly what happened but the food quality decreased significantly and the place often looks like it hasn’t been cleaned in days. Not to mention, they added new “dry broths” which apparently are the same broths you can normally get just drained from the broth, I know it’s ridiculous🤦🏻 In its current state I don’t think I would recommend this place to people who have never been there. It’s a shame since it was truly refreshing to see a hotpot place be halal. I truly hope they do some serious changes.

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Restaurant response
Response added on 4 May 2026
Hello Abbass, Thank you for your comment and we are sorry about the unpleasant experience. Could you please share the details with us at [email protected] for our investigation and study? So that we could keep improving. Moreover, its our honor ro send you back the welcome back coupon. Best regards, Soup Zen Customer Service Department
Photo of Anna
3 May 2026
Source: Google
4.7

so so delicious!!! must tryyyy

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Photo of Applications
1 May 2026
Source: Google
5.0

Whoever is in charge of the music needs a PAY RAISE!!! Mariah Carey, Michael Jackson, all BANGERS every time I come to eat their delicious tomato broth!! LOVE this place!

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Photo of Alezay ali
29 Apr 2026
Source: Google
3.3

the food is amazing, but the hygiene is terrible. Ive been here three times and all those three times the bowls and utensils have been dirty, whenever i asked for a different one the worker just looked at me dirty and did there job. the cashier was talking with her friend for like literally 10 minutes straight while there was a whole line waiting. they have no sense of urgency like AT ALL..

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Restaurant response
Response added on 29 Apr 2026
Hello Alexay, Sorry for the unpleasant experience. Could you please share the date and time of your visit at [email protected] for our investigation? Best regards, Soup Zen Customer Service Department
Photo of Sadia Hafiz
23 Apr 2026
Source: Google
5.0

Amazing

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Opening hours

Dining room
  • Sunday 11:00 - 23:00
  • Monday 11:00 - 23:00
  • Tuesday 11:00 - 23:00
  • Wednesday 11:00 - 23:00
  • Thursday 11:00 - 23:00
  • Friday 11:00 - 23:00
  • Saturday 11:00 - 23:00

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