Restaurant profile

Sheraton - Montréal Aéroport

555 Bd McMillan · Montréal · H9P 0A2 Add a photo
(514) 631-2411
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81 evaluations
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Sheraton - Montréal Aéroport
Sheraton - Montréal Aéroport 555 Bd McMillan, Montréal
Menus Reviews Restaurant owner?
3.8
81 evaluations
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Reviews / Ratings for Sheraton - Montréal Aéroport

Photo of Derek Gordon
7 Jan 2026
Source: Google
5.0

Great service and amenities. Lots of traffic and airplane noise.

Service
Restaurant response
Response added on 8 Jan 2026
Dear Derek, We are delighted you had a great experience at Sheraton Montreal Airport Hotel. It’s wonderful to know you enjoyed our service and amenities; our team takes pride in creating a comfortable and welcoming atmosphere for every guest. We understand the area can sometimes be bustling, and we truly appreciate your patience and understanding. Your feedback helps us continue enhancing the overall experience. Thanks again for sharing your thoughts, and we hope to see you back soon for another enjoyable visit. Best regards, Guest Services Manager
Photo of Annie Irene Weistche
6 Jan 2026
Source: Google
5.0

Very satisfied

Service
Restaurant response
Response added on 7 Jan 2026
Dear Annie, Thank you for choosing Sheraton Montreal Airport Hotel. Our highest priority is ensuring you have an exceptional stay across all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking the time to recognize our efforts. We hope to welcome you again soon. Best regards, Guest Services Manager
Photo of Livia Velasquez
5 Jan 2026
Source: Google
1.0

We were last Saturday. The hotel facilities are clean and generally good, although the building's layout is awkward and the rooms are quite far away. The staff is unfriendly, from the person at reception, through lunch, to the one in the restaurant, and even the bus driver who takes you to the airport. They don't answer your questions or give you directions. I'm very disappointed in that regard.

Service
Restaurant response
Response added on 7 Jan 2026
Dear Livia, Thank you for acknowledging the hard work of our housekeeping staff. Their commitment to maintaining pristine conditions is something we take great pride in. However, please accept our sincere apologies if we did not provide the attentive service we strive to show every guest. We will address this with our staff. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. We hope to see you again soon. Best regards, Guest Services Manager
Photo of L B
4 Jan 2026
Source: Google
5.0

Awesome hotel! Extremely close to airport, so good for logistics… not amazing for jet blast.. otherwise the restaurant is amazing and the staff is very above par. The best of the best. ARMEN.. the supervisor handles his shift well, people management and customer engagement I have never seen this before. I could not ask for a better experience because of this man. I want to thank all the staff here for my extended stay, and anytime I need to stay overnight.. I will absolutely be staying at the Sheraton!

Service
Restaurant response
Response added on 5 Jan 2026
Dear Guest, We are thrilled to hear that our location met your travel needs and that you enjoyed the restaurant and the overall service during your extended stay. While proximity to the airport may entail unavoidable noise, we truly appreciate your understanding. Your recognition of our team, especially Armen’s hospitality and dedication to guest engagement, means a great deal and will certainly be shared. Providing memorable, high-quality service is something we strive for every day, and it’s wonderful to know it made such an impact. We are grateful for your loyalty and look forward to welcoming you back to Sheraton Montreal Airport Hotel whenever your travels bring you our way. Best regards, Guest Services Manager
Photo of N C
3 Jan 2026
Source: Google
3.0

While the location is convenient you’re at the airport . It’s so noisy the airplanes departing rock the windows in my room . So choose a room facing away from the airport and TRY to get some sleep which is otherwise difficult in this location .

Service
Restaurant response
Response added on 7 Jan 2026
Dear N, Thank you for reviewing your stay. We are glad you chose us for your visit, and we appreciate your mentioning our convenience to the airport. However, we hope you will accept our apologies for the noise disturbances in your room. While we know this cannot change your recent experience with us, please know that for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve. Best regards, Guest Services Manager
Photo of Paul
3 Jan 2026
Source: Google
5.0

Good hotel and hotel bar. The fajita steak was great

Service
Restaurant response
Response added on 4 Jan 2026
Dear Paul, We're thrilled to hear that you had a great experience at the Sheraton Montreal Airport Hotel and enjoyed the fajita steak at our bar. It's wonderful to know that our culinary offerings met your expectations. We strive to provide a welcoming and satisfying experience for all our guests, and your positive feedback encourages our team to keep up the good work. We look forward to welcoming you back on your next visit to Montreal! Best regards, Guest Services Manager
Photo of UtSA You There
1 Jan 2026
Source: Google
1.0

They put as twice to rooms that the heater wouldn’t work. In Montreal it was -18, it was freezing! We had a small child with it and it seemed like the stuff didn’t really care. When we were changing out room at 2 am, the stuff on duty didn’t even offer help. Disappointed in quality. For that price I will not recommended

Service
Restaurant response
Response added on 2 Jan 2026
Dear UtSA, Thank you for sharing your experience with us. We sincerely regret that the room assignment and heating issues caused discomfort, especially in such cold temperatures. We understand how challenging it must have been with a small child, and we appreciate you bringing this matter to our attention. Your feedback regarding staff support during the room change has been shared with the team. We hope to have the opportunity to welcome you back and provide a more comfortable and seamless stay in the future. Best regards, Guest Services Manager

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