Felix Wonderful thank you
Reviews / Ratings for Le Bateau-Mouche au Vieux-Port de Montréal
Exceptional experience, incredible service form felix and Elijah!!!
Really good experience. The waitress Marie really took care of us she was very attentive. Special mention for the what seems to be the owner or main manager who took the time to sing an opera worthy happy birthday song to my birthday friend. Overall, the restaurant is truly unique within the city. I recommend the salmon entrée, amazing!
We booked an igloo for a birthday dinner and the service and food were great. The experience is worth the cost! Would reccomend to anyone and would definitely do this again.
Great place to dine.
We were there this evening at 19:30, 6 people. At first we were mesmerized with the idea of eating out on the docks in a plastic globe. Well were we in for a surprise. They took our order for cocktails. We got the cocktails after our first service. When we asked the manager, Elijah, why it was taking so long, the answer we got was that there was only ONE bartender. When we asked why they don't hire more people, we were told that they wouldn't make any money. Such an arrogance from this waiter and the attitude with which he gave his reponses. We both took the 6 services menu.. The tab was $336+15%tip+our share of the globe rental $90....unbelievable. A $400+ evening for two people.... Would have eaten better and much better served down the street at Da Emma.
Very good service from Ashley , very sweet , kind and beautiful
Ashley is amazing and so sweet !!! But honestly the food is not good at all.
Amazing service from ashley would come back just for her good vibes
Went here with my boyfriend for our anniversary dinner and had an amazing time. Isabelle our server was absolutely lovely and takes great photos! Highly recommend this experience because the food was fantastic and atmosphere was nice!
Beautiful setup and a great breakfast menu. The lovely young lady who served us, did an amazing job. It was overall a unique experience having our own private space while enjoying the view of the frozen harbor!👌🏻
The service and food was very good. Eric's and the other staff services was impeccable. The five course's were serve appropriately with consideration for time and ambiance.
The food was literally incredible. I would rate it 6 stars if I could. The service crew although very hospitable and friendly, was adapting to a new method of service and they were still perfecting their craft I think. Thank you to Marie-Pierre; our waitress who did a tremendous job with our order. Can't wait to come back in the summer when the "ship sets sail" for a romantic cruise around the Saint Laurent River!
Amazing night!
Amazing experience tonight at the Bateau-Mouche. Great food and excellent service from Eric and the staff!
Great service and our waiter was great Elijah
Isabelle is amazing loved the experience 10/10
Very good service all around. Isabelle took good care of our table. Loved the place, would recommend for sure.
ELIJAH DID AN AMAZING GOOD !! WILL COME BACK
Elihijah is the best server . Great service . Had fun with my Divas
Elijah best one, really good service !!!!
This was a review for our intended Dome experience, but also applies to any other experience involving food with them. Read reviews from many sites!Made reservations for Saturday through TripAdvisor, and received confirmation 7 days prior to our trip. I was planning on surprising my wife with a nice romantic dinner. She had an accident a few years ago and has lasting daily symptoms from her brain injury and loud restaurants are very difficult for her. Noise cancelling headphones help her, but it just extends the period of time before she is exhausted by a little bit. When I found these dome experiences, it was perfect, we could go out to eat without the background noise in an amazing setting!Arrived on Saturday and they could not find our reservations, I had downloaded the tickets from TripAdvisor. Initially, he tried to tell me it was for the boat restaurant, but the tickets clearly said dome experience. He called the owner and after a bit, the owner told him we cancelled. We did not cancel, nor does TripAdvisor allow any cancellations of this particular experience. I was extremely disappointed, but what we saw while we were there waiting softened the blow a bit. Upon getting back to our hotel later, I logged into my credit card account, and did indeed see a refund for the tour 4 days after we booked, but we never received any email notification on that, and had no idea. Assuming they aren't synced up properly, and possibly overbooked between their website and the 3rd party site.Now back to what we saw while there...When we arrived, we were slightly early, so we boarded the boat, and went downstairs to use the restroom, which is the main dining area. There was a large rack that held plates of food (over a dozen) in the main hallway, all uncovered, and less than 5' from the Men's room door. While in the restroom, there was a small home type soap dispenser that was completely empty, and upon my wife completing her visit to the ladies room, she mentioned the same thing for the women's room. Got a very bad vibe of the cleanliness of the entire operation, and in reading reviews for the boat experience (which is the same food as the dome), many review complained about poor tasting food, hair in food, etc. Certainly, if they had plates of food yet to be served out in the full open near the men's room, I can only imagine what we're not seeing behind the scenes.Ended up walking back to Old Town and going to the Keg steakhouse. My wife didn't last long there, and it was not the experience we wanted, but the food was excellent. I'm hoping that the place gets a visit from health inspectors, as the issue that we saw alone had to be a code violation and nobody bothering with soap in the bathrooms, which were the only bathrooms there, so the employees use them too. If you do end up going, I imagine the domes are incredible, just maybe bring your own food! (Kidding of course, they would not allow)
isabelle was very nice and really good service!!
Very nice and beautiful ambience. Special thanks to our waitress Isabelle!
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Opening hours
- Sunday 11:00 - 19:00
- Monday 11:00 - 20:30
- Tuesday 11:00 - 20:30
- Wednesday 11:00 - 19:00
- Thursday 11:00 - 21:00
- Friday 11:00 - 21:00
- Saturday 11:00 - 19:00
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