KaTO

Udai Shankar Raria (18 reviews)

19 Feb 2026

Source: Google

5.0

Every food item ( shrimp sushi, angry chicken, tofu soup) like heaven, especially the oyesters and not to forget the Caribbean mocktail too. It was my first time at Japanese cuisine, and it was amazing experience.

Restaurant response

Nous sommes ravis de lire votre commentaire, merci Udai ! Savoir que c'était votre toute première expérience de cuisine japonaise et que vous l'avez trouvée divine nous touche profondément. Nous avons hâte de vous accueillir à nouveau chez KaTO.

Alexandra Emanuela (139 reviews)

18 Feb 2026

Source: Google

5.0

That was wow. Every single dish. The duck sandwich is Michelin-star level.

Restaurant response

Merci infiniment pour votre commentaire formidable, Alexandra. Le sandwich au canard est d'ailleurs l'un de nos préférés aussi ;) Vos gentils mots nous touchent beaucoup, toute l'équipe en cuisine, et nous sommes ravis que vous ayez apprécié votre expérience. Nous espérons vous revoir très bientôt chez KaTO.

M (221 reviews)

18 Feb 2026

Source: Google

5.0

Guillaume was exceptional. I know it sounds minor, but the moment our water was empty, he replaced it almost instantly. He was attentive without being intrusive, handled our modifications with ease, and checked in at the right moments to make sure everything was perfect. The food was very good, but honestly, the service was the highlight of the experience.It wasn’t busy at all, which surprised me. Especially considering Koena is always packed. This place deserves way more attention. It’s seriously underrated.

Restaurant response

Merci pour votre commentaire si élogieux. Nous sommes ravis d'apprendre que le service attentionné et impeccable de Guillaume a rendu votre soirée si mémorable ! Nous ne manquerons pas de lui transmettre vos compliments. C'est formidable de savoir que la cuisine et l'expérience en général vous ont particulièrement plu, et que le service a fait toute la différence.<br><br>Votre soutien et votre recommandation sont très précieux pour notre équipe. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement.

Ryan O (20 reviews)

15 Feb 2026

Source: Google

4.3

The food is very nicely made!

Restaurant response

Response added on 16 Feb 2026

Thank you for your kind words Ryan. We’re delighted to hear you enjoyed the food and look forward to welcoming you back again soon at KaTO.

Alan Rustom (16 reviews)

14 Feb 2026

Source: Google

3.3

I want to start with the positives. We chose Kato for our Valentine’s Day dinner and the food was amazing. Well tasting, and for the most part great with no major concerns. However there was a big problem with the service. The waiter was difficult to locate at times and forgot about one of the things we ordered (we still asked for it towards the end). We asked for cutlery and he forgot to get us our cutlery so we sat there watching our food get colder whilst we wondered what was happening. In the end another waitress was flagged down and helped us with that (thank you). Our table was wobbly (just unfortunate but not a big deal) and we were sat by the fireplace which was so hot, we had to leave because we couldn’t stand how hot it was. Like I said, probably just a bad night and people were overwhelmed but we just hope to see the service get a bit of a boost, there were plenty of staff, it just needed to get more organized and not forget about customer orders.

Restaurant response

Response added on 16 Feb 2026

Thank you Alan for taking the time to share your Valentine’s Day experience with us. We’re very pleased to hear that you enjoyed the food and that it met your expectations. That said, we’re sincerely sorry that the service and overall comfort of your evening did not match the quality of the cuisine. Your feedback has been shared with our team so we can review and improve the coordination and attentiveness of our service, especially during busy evenings. We truly appreciate your understanding and your kind note about our team member who stepped in to assist. We hope to have the opportunity to welcome you back for a smoother and fully enjoyable experience next time.

Olivier Smith (6 reviews)

14 Feb 2026

Source: Google

4.0

Service was great. Diana was fantastic. Very attentive and engaged. Wagyu sliders were amazing as were the spicy edename. Sushi was ok. Presentation definitely lacking and a little amateurish. Expected better for the price.

Restaurant response

Response added on 16 Feb 2026

Thank you for taking the time to share your feedback. We’re very happy to hear that you enjoyed the service and that Diana took great care of you. We’ll be sure to pass along your kind words to her. We’re also glad you loved the wagyu sliders and spicy edamame, they’re two of our favorites as well! We appreciate your honest comments regarding the presentation. Your feedback has been shared with our culinary team, as we always aim to deliver an experience that fully reflects the quality and value we strive for. We hope to have the opportunity to welcome you back again soon.

Kim Emond (5 reviews)

12 Feb 2026

Source: Google

5.0

My husband and i had a wonderful evening. Beautiful place, Delicious food , Great service by Loïc! Our first time and not our last. I greatly recommend this restaurant.

Restaurant response

Response added on 13 Feb 2026

Thank you for your kind words Kim. We’re happy to hear you had a great time and enjoyed the atmosphere, the food and the service from Loïc. We’ll be sure to share your comments with him. Looking forward to welcoming you back again soon.

Nick Erdody (10 reviews)

8 Feb 2026

Source: Google

5.0

Went today for lunch (2nd time) and it was great. Service and food were excellent. Had sushi, chicken app,a few salads, and Brussel sprouts. Service was really good. Food came out fast and fresh. Went after spa day. I found the prices quite reasonable for the quality.

Restaurant response

Response added on 10 Feb 2026

Thank you so much for joining us again and for taking the time to share your experience! We truly appreciate your kind words and look forward to welcoming you back for another great lunch very soon!

judie Girdwood Nevers Shaw (19 reviews)

31 Jan 2026

Source: Google

4.3

Had a lovely meal while we stayed in the hotel.. our server Luct, was excellent and we ordered the things he suggested and we were able to share every dish including appetizers.. nice atmosphere

Restaurant response

Response added on 2 Feb 2026

Thank you for your positive feedback, Judie! We’re glad you enjoyed your meal and the atmosphere, and that Luc’s recommendations enhanced your experience. Your comments are appreciated, and we hope to welcome you again during a future stay.

Joseph Diaz Riveros (16 reviews)

24 Jan 2026

Source: Google

2.0

Let me start by saying the service we received was subpar. Our server was Olivier. He was extremely unengaged and disingenuous. The food was awful. I only enjoyed my margaritas. Not worth the $243 I spent here. Unfortunately I cannot recommend this restaurant at all, and do not plan to come back.

Restaurant response

Response added on 27 Jan 2026

Hi Joseph, thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations, both in service and food quality. Your comments are taken seriously and will be reviewed internally as we work to improve our guest experience.

ALD (1 review)

4 Jan 2026

Source: Google

5.0

Sushi was excellent! lots of variety of cocktails and mocktails and service was very attentive and warm!

Restaurant response

Response added on 5 Jan 2026

Hi Ald, thank you for your feedback. We’re pleased to hear you enjoyed the sushi, cocktail and mocktail selection, and the attentive service. Your kind words are appreciated, and we look forward to welcoming you again for another enjoyable visit.

Cheryl Halverson (21 reviews)

1 Jan 2026

Source: Google

3.7

Went on New Years Eve. Busy so slow service which was expected. Biggest disappointment was the scallops of fire. I expected 2 or 3 good size scallops for $16, however, ended up with a small bowl of bay scallops. Sure the presentation was nice..but would rather have a bang for my buck. Ordered 2 shrimp tempera. Ended up with 2 crispy shrimp instead. Shrimp were very small. Grilled skirt steak was not available so we had 2 orders of braised beef. It was okay..but nothing special. I ordered the chefs choice Sashimi (raw fish no rice) it was very good but lacked variation. Had a lot of different tuna, one salmon and 1 octopus. I expected to try some different raw fish. Overall it was good, however, there are a lit of nicer restaurants in Gatineau and Ottawa that deserve our $200 plus dollars. They do make a nice dirty martini, however, Caméline dirty martini has them beat.

Restaurant response

Response added on 5 Jan 2026

Hi Cheryl, thank you for taking the time to share your experience with us. We understand that New Year’s Eve is a particularly busy evening, and while delays can be expected, we regret that several aspects of your visit did not meet your expectations—particularly in terms of portion sizes, menu availability, and overall value. Your comments regarding specific dishes and menu variety have been shared with our culinary and management teams for review. We appreciate your honest feedback, as it helps us identify areas where we can improve and ensure a more consistent experience for our guests. Thank you again for bringing this to our attention. Kind regards, Sidney Gill Manager, Restaurant KaTO