Jack Le Coq

Adam Midlash (106 reviews)

11 Feb 2026

Source: Google

2.3

Went in to this location on a monday night dinner time. The restaurant was completely empty and this should have been a sign to turn around but really wanted to try it. Tried the Jack Gourmet and wanted to try their crispy fries. Received the food and normal fries were given instead. I asked for some ketchup and they didn't have (weird). The burger was very disappointing, lacked taste and didn't seem fresh. The price that i paid for it is not worth it. The restaurant seemed to lack in cleanliness. There were flies all around when it was -20 outside, which means that it wasn't really clean. Staff was on their phones (dirtiest item possible) and then touching the food. I think maybe a refresh on food safety would help on the overall experience. I do not recommend eating here. Too bad being the place seemed very cool.

Ioannis Atsalis (8 reviews)

3 Feb 2026

Source: Google

5.0

Crispy juicy no words

Fair take (3 reviews)

2 Feb 2026

Source: Google

3.0

Although the restaurant states it offers halal food, the grill used for burgers is shared with pork bacon. This makes the burgers non-halal due to cross-contamination.

Miguel (2 reviews)

28 Jan 2026

Source: Google

2.0

I decided to give Jack le Coq a try around 12:00 p.m. on January 28, 2026, and ordered the Jack Nashville Trio with mac and cheese. From the moment I unwrapped the chicken burger, it was clear something was wrong. Liquid immediately poured out, a mix of excess sauce and coleslaw juice, turning the sandwich into more of a soup than a burger. The chicken had been over-drenched in sauce and assembled without any care for balance, leaving the bun completely soaked. Letting the chicken rest after saucing or properly draining the coleslaw would have easily prevented this. I still gave it a fair chance, but the bun was dry and stale despite being soaked. The coleslaw added nothing. The flavors clashed with the Nashville seasoning and most of it fell out after the first bite. The chicken itself was decent, but the portion was far too small to justify being the centerpiece. Overall, it felt like I was eating soggy bread and odd coleslaw, with barely any chicken. The burger was poorly executed and careless. The mac and cheese tasted almost identical to Kraft Dinner, with no depth at all. To make matters worse, flies were hovering around my food inside the restaurant. In the middle of winter, this is especially concerning from a cleanliness and food safety standpoint. For $23, this was a complete disappointment. Save your money and eat elsewhere.

Martin Daza (9 reviews)

27 Jan 2026

Source: Google

1.0

On December 13, I placed an order that never arrived at my home. I sent an email requesting a refund, but never received any response. In my opinion, a restaurant that keeps a customer’s money without delivering the order is not trustworthy. I do not recommend eating at this place, and definitely not ordering delivery.

Meza (1 review)

24 Jan 2026

Source: Google

1.0

i went it a first time. the chicken was insanely good. not the tenders or anything the straight up fried chicken was an answer that KFC was officially behind! but i went in today got an 8 piece combo of this said fried chicken and it was very disgusting. the grease under the chicken.. all over the piece was just a KFC thing, the complete opposite to my first time tasting jack.. very sad. ill try the tenders next and if its still the same disgusting thing im out.. but ill give it one last chance. but one advice to go the KFC route! its not a good one!

Sofia F (3 reviews)

8 Jan 2026

Source: Google

5.0

When I fist walked into the store today I was shocked by the wonderful ambiance of the restaurant. I ordered the Nashville tenders and some Mac and cheese. These two items are my favourite so I decided to try them. The food did not disappoint, it was to juicy, flavourful and tasty. The flavours melt on your tongue! I was so impressed by the food that I had the pleasure of speaking with the chef AJ himself. He was so nice and you can taste the love he puts into the food. The service was also amazing. I was served by a lovely young woman named Georgia. With her kindness and swiftness my order was on time and served with the kindest smile. The order came so quick that it was ready within 3 minutes.Thank you to these two workers my experience was ten times better and I will be returning.

Restaurant response

Response added on 13 Jan 2026

Hello! Thank you so much for taking the time to leave us a review on Google! We’re thrilled that you loved your experience with us! We look forward to serving you again soon! 🐔

Ricardo Catalano (176 reviews)

2 Jan 2026

Source: Google

1.0

Terrible service. Employees are poorly organized and show no courtesy whatsoever. The experience is chaotic when customers arrive , there is barely any time to look at the menu before being aggressively asked what the order is. The staff member was rude and disrespectful, creating an uncomfortable and frustrating experience. Overall, this place lacks basic organization, professionalism, and customer service skills.

Restaurant response

Response added on 22 Jan 2026

Hello, Thank you very much for taking the time to share your feedback on Google. We are sorry for this experience and take your comments very seriously

Foodie Laval (1 review)

17 Dec 2025

Source: Google

1.0

UPDATE: they offered me a 15$ promo code 😂😂 after arguing back and forth for over a week, they did not even offer to refund the order (even though it all went to the garbage after finding the bug). A true disgrace of a restaurant chain! Never stepping foot here again, and making sure to tell everyone I know not to also. DISGUSTING FOOD, DISGRACEFUL CUSTOMER SERVICE!! Absolutely freaking DISGUSTING. I decided to order 80$ worth of food with my family for my birthday dinner because Jack le coq was my favourite place for fried chicken and mac and cheese. GUESS WHAT I FOUND IN MY MAC? A DEAD FLY! I wrote to the restaurant TWICE and it has been 3 weeks with no response. No compensation, no apology, nothing. I will be calling food inspection on them as this is UNACCEPTABLE and NASTY. I will NEVER eat here again and I will warn every person I know not to. Disgusting and the fact that they have been ignoring me is even more disgusting.

Restaurant response

Response added on 9 Dec 2025

Hello, Thank you so much for taking the time to rate us on Google! To improve the situation as quickly as possible, could you please email us at [email protected] ? Thank you very much, and I look forward to hearing from you! Best regards,

T T (3 reviews)

17 Dec 2025

Source: Google

1.0

This place has been getting unbelievably worse and worse. I dined in and ordered the classic chicken tenders and the taste on them, the breading, everything was just awful. Not to mention I had the worst stomachache later. What is going on in that kitchen? How can you mess up chicken tenders that bad at Centropolis?

Restaurant response

Response added on 17 Dec 2025

Hello! The quality of our service is a priority, and it seems we did not meet your expectations. We invite you to contact us at [email protected] so that we can work on improving the situation.

sasha smith (8 reviews)

16 Dec 2025

Source: Google

5.0

10/10 service Great food Great atmosphere

Restaurant response

Response added on 17 Dec 2025

Hello! Thank you so much for taking the time to leave us a review on Google! We’re thrilled that you loved your experience with us! We look forward to serving you again soon! 🐔

Hayet C (37 reviews)

10 Dec 2025

Source: Google

4.0

I really like their chicken tenders, I usually get their combo with bread pickles and sauce it’s similar to Raising Cane’s. Their red tenders are good too if you like a lil kick. I recommend going for dine-in, their take-out is a hit or miss.

Restaurant response

Response added on 11 Dec 2025

Hello! Thank you so much for taking the time to leave us a review on Google! We’re thrilled that you loved your experience with us! We look forward to serving you again soon!

D K (10 reviews)

5 Dec 2025

Source: Google

1.0

Chicken was black, there was a smell of burnt oil when I opened the bag. Will definitely not be eating here again.

Restaurant response

Response added on 9 Dec 2025

Hello, Thank you so much for taking the time to rate us on Google! To improve the situation as quickly as possible, could you please email us at [email protected] ? Thank you very much, and I look forward to hearing from you! Best regards,

Azhar Alsabbagh (32 reviews)

28 Nov 2025

Source: Google

3.7

Took 25mins for a single sandwich take out, it was a very very messy sandwich! The bread was moist and breaking apart! There was a lot of sauce The chicken was amazing, hot, tender and juicy 10/10

Restaurant response

Response added on 4 Dec 2025

Hello, Thank you so much for taking the time to rate us on Google! To improve the situation as quickly as possible, could you please email us at [email protected] ? Thank you very much, and I look forward to hearing from you!

Élias (3 reviews)

21 Nov 2025

Source: Google

5.0

Best sandwich i have ever tasted

Restaurant response

Response added on 25 Nov 2025

Hello! Thank you so much for taking the time to leave us a review on Google! We’re thrilled that you loved your experience with us! We look forward to serving you again soon! 🐔

E H (“Montrealer”) (8 reviews)

15 Nov 2025

Source: Google

2.3

Drove up to Laval to try the chicken for the 1st time - chicken was very good but rather expensive! Almost 50$ for 2 people. We ate in the restaurant but unfortunately, there's not enough staff working there. The staff they do have all work very hard trying to fill the orders, clean the tables, take out the garbage, etc. In fact, we washed our own booth table! We waited too long for our order too. While eating, the fruit flies flying around the tables were very annoying. Please hire more staff !!

Restaurant response

Response added on 18 Nov 2025

Hello, Thank you so much for taking the time to rate us on Google! To improve the situation as quickly as possible, could you please email us at [email protected] to confirm the date of the event and the phone number associated with your order? Thank you very much, and I look forward to hearing from you! Best regards,

Maroun Nassif (9 reviews)

14 Nov 2025

Source: Google

2.0

Takes 30min to order, 30min to receive food, for 2/5 food

Restaurant response

Response added on 18 Nov 2025

Hello, Thank you so much for taking the time to rate us on Google! To improve the situation as quickly as possible, could you please email us at [email protected] to confirm the date of the event and the phone number associated with your order? Thank you very much, and I look forward to hearing from you! Best regards,

Mako S (14 reviews)

8 Nov 2025

Source: Google

1.0

The chicken was burnt and smelled very bad. Nasty

Restaurant response

Response added on 9 Nov 2025

Bonjour, Je m'appelle Fatma du Centre de Service VIP Jack Le Coq . Merci beaucoup d'avoir pris de votre temps pour nous noter via Google! Afin d'améliorer la situation le plus rapidement possible, pourriez-vous m'écrire à [email protected] afin de me confirmer la date de l'événement ainsi que le numéro de téléphone associé à votre commande, s’il-vous-plaît? Merci beaucoup et au plaisir !

BosBos (89 reviews)

7 Nov 2025

Source: Google

1.0

Raw chicken and bad service

Restaurant response

Response added on 9 Nov 2025

Bonjour, Je m'appelle Fatma du Centre de Service VIP Jack Le Coq . Merci beaucoup d'avoir pris de votre temps pour nous noter via Google! Afin d'améliorer la situation le plus rapidement possible, pourriez-vous m'écrire à [email protected] afin de me confirmer la date de l'événement ainsi que le numéro de téléphone associé à votre commande, s’il-vous-plaît? Merci beaucoup et au plaisir !

Kyra Sieu (20 reviews)

6 Nov 2025

Source: Google

4.3

Food was really good at filling just a bit greasy but expected! I really recommend the red chicken and they give a lot for what you pay for! The staff here is so nice lovee

Restaurant response

Response added on 9 Nov 2025

Bonjour! Mon nom est Fatma de chez Jack Le Coq Merci beaucoup d'avoir pris le temps de nous noter via Google! Nous sommes très heureux que vous avez adorez votre expérience chez nous ! Au plaisir de vous servir de nouveau! 🙂

kc (19 reviews)

5 Nov 2025

Source: Google

1.0

One word Trash...

Restaurant response

Response added on 9 Nov 2025

Bonjour, Je m'appelle Fatma du Centre de Service VIP Jack Le Coq . Merci beaucoup d'avoir pris de votre temps pour nous noter via Google! Afin d'améliorer la situation le plus rapidement possible, pourriez-vous m'écrire à [email protected] afin de me confirmer la date de l'événement ainsi que le numéro de téléphone associé à votre commande, s’il-vous-plaît? Merci beaucoup et au plaisir !