Restaurant profile

Fondue Haidilao

1194 Rue Sainte-Catherine Ouest · Montréal · H3B 1K1 Add a photo
(438) 773-9413
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borough:
Ville-Marie
Metro:
Station Peel
349 evaluations
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Fondue Haidilao
Fondue Haidilao 1194 Rue Sainte-Catherine Ouest, Montréal
Menus Order Reviews Restaurant owner?
4.8
349 evaluations
Add your review

Reviews / Ratings for Fondue Haidilao

Photo of Emad Askarinejad
6 Apr 2026
Source: Google
5.0

Great experience overall. The place was very clean, the food was delicious, and the staff were professional and welcoming. “Marie was awesome”, she made everything even better!

Service
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Restaurant response
Response added on 6 Apr 2026
Your kind words mean the world to us! We're thrilled you had a great time at our restaurant and we can't wait to serve you again soon. Best Wishes Fondue Haidilao Montreal
Photo of Pauline
6 Apr 2026
Source: Google
3.0

Great food and nice staff but we waited for over 30min for our table despite having a reservation.

Restaurant response
Response added on 6 Apr 2026
Dear Pauline, We are very sorry to hear about what happened. Your review is very concerning to us. It shows that we need to continue to make progress in terms of customer experience. We would appreciate if you would contact us by calling 514-638-6119 to provide us with more details about the incident to help us understanding what happened so we can improve our service. Again, thank you for taking the time to review our business! We do hope to see you again so that we can have the opportunity to redeem your faith in our restaurant. Best Wishes Fondue Haidilao Montrea
Photo of Norma Pangda
6 Apr 2026
Source: Google
5.0

Great food Great service by ken

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Restaurant response
Response added on 6 Apr 2026
Hello，Norma Thank you so much for your kind review! Your support is what keeps us striving for excellence! We look forward to welcoming you back soon! Best Wishes Fondue Haidilao Montreal
Photo of alma cruiz
6 Apr 2026
Source: Google
5.0

Ken was good

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Restaurant response
Response added on 6 Apr 2026
Hello,alma We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of Huy Tran
6 Apr 2026
Source: Google
5.0

amazing food small but tasty free salad bar premium service for a decent price. The noodles where they dance infront of you, fun and tasted incredible!

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Photo of Sia Li
5 Apr 2026
Source: Google
5.0

Good! Will nails his job

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Photo of Samuel Lopez-Ferrada
5 Apr 2026
Source: Google
5.0

Great food, delicious huoguo, thanks Steven for the great service!

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Photo of Yahsi Lin
5 Apr 2026
Source: Google
5.0

Yummy good and our server Steven was awesome!

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Photo of Vincent Normand
4 Apr 2026
Source: Google
5.0

Amazing staff and service, Great food with large varieties and ingredients lists for allergies, I definitely recommend this place to anyone who enjoys hot pot, also am amazing atmosphere with great lighting scenery music and comfortable seating with additional storage space under most seats for purses bags etc...

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Photo of Chelsea Estuart
4 Apr 2026
Source: Google
5.0

We were served by our waiter Oliver and he was awesome and kind! This place is awesome; food is amazing and everything is clean. Would totally come back here! 😁

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Photo of Alex Maltais
4 Apr 2026
Source: Google
5.0

Incredible service! Would come again

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Photo of Charlene E
4 Apr 2026
Source: Google
5.0

Amazing food and our server, Oliver, was absolutely wonderful. Would definitely come here again if I could. 😊

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Photo of Fifi
4 Apr 2026
Source: Google
5.0

Amazing service by Marie, very nice and very attentive. I definitely recommend the sukyaki broth.

Photo of Steve
4 Apr 2026
Source: Google
4.7

Delicious food, excellent service, shoutout to Marie our server. She has a wonderful attitude.

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Photo of Chihiro Z
4 Apr 2026
Source: Google
5.0

Yesterday was so busy I did not even realize. So I with my friends waiting for table around 30mins . Everyone was so tired, but our service is so nice and friendly! And always smile and professional ! Give us wonderful experiences and energy! We all like to talking with him. But we still saw too busy yesterday., then did not say goodbye with him ! But I remembered him name is Lo or Lu! If every time came had service like him will be so wonderful!

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Photo of Xia Charles
4 Apr 2026
Source: Google
5.0

There are lots of free snacks. The service attitude is very good

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Photo of Justin Gloire
4 Apr 2026
Source: Google
5.0

We had a wondeful experience at Fondue Haidilao. Special thanks to our amazing host, Will, who took the time to explain to us how everything worked and was very caring, answering the numerous questions we had.

Service
Cooking
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Restaurant response
Response added on 4 Apr 2026
Thank you so much for your kind review! Your support is what keeps us striving for excellence! We look forward to welcoming you back soon! Best Wishes Fondue Haidilao Montreal
Photo of Kevin Kattar
4 Apr 2026
Source: Google
5.0

Had a delicious meal tonight with an absolutely outstanding gem of a waiter by the name of Will! He was super helpful and informative about the entire menu and super patient with the amount of time we took to order our first round. We will definitely come back as soon as possible and I thank Will for an outstanding service and experience and hope to be served by him again soon!

Service
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Restaurant response
Response added on 4 Apr 2026
Thank you for taking the time to share your wonderful review! We're dedicated to ensuring every visit is memorable and satisfying for our valued guests like you. Best Wishes Fondue Haidilao Montreal
Photo of Taboui Hamed
3 Apr 2026
Source: Google
5.0

Haolun is the best guy in haidilao

Restaurant response
Response added on 4 Apr 2026
Your kind words mean the world to us! We're thrilled you had a great time at our restaurant and we can't wait to serve you again soon. Best Wishes Fondue Haidilao Montreal
Photo of Howard Zhang
3 Apr 2026
Source: Google
1.0

We booked our appointment but still wait here for more than 1hour and they even sent us up to a table that is not finished. Never see poor service like this.

Service
Cooking
Atmosphere
Restaurant response
Response added on 3 Apr 2026
Dear Howard We are very sorry to hear about what happened. Your review is very concerning to us. It shows that we need to continue to make progress in terms of customer experience. We would appreciate if you would contact us by calling 514-638-6119 to provide us with more details about the incident to help us understanding what happened so we can improve our service. Again, thank you for taking the time to review our business! We do hope to see you again so that we can have the opportunity to redeem your faith in our restaurant. Best Wishes Fondue Haidilao Montreal
Photo of Andy To
2 Apr 2026
Source: Google
5.0

Wanna give a 5 star to Kevin he provided us with great service!!

Service
Cooking
Atmosphere
Restaurant response
Response added on 3 Apr 2026
Your kind words mean the world to us! We're thrilled you had a great time at our restaurant and we can't wait to serve you again soon. Best Wishes Fondue Haidilao Montreal
Photo of Molly Calo
2 Apr 2026
Source: Google
5.0

Loved our server Oliver!

Service
Cooking
Atmosphere
Restaurant response
Response added on 3 Apr 2026
Your kind words mean the world to us! We're thrilled you had a great time at our restaurant and we can't wait to serve you again soon. Best Wishes Fondue Haidilao Montreal

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday 11:00 - 01:00
  • Monday 11:00 - 01:00
  • Tuesday 11:00 - 01:00
  • Wednesday 11:00 - 01:00
  • Thursday 11:00 - 01:00
  • Friday 11:00 - 02:00
  • Saturday 11:00 - 02:00

Features

Services
Dining room Reservation accepted Take out
Atmosphere Kinds
Family dining
Meal Kinds
Desserts Dinner Fondues Lunch
Online Services
Online Menus Online Orders

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