Fondue Haidilao
Fondue Haidilao 1194 Rue Sainte-Catherine Ouest, Montréal
4.8
349 evaluations
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Reviews / Ratings for Fondue Haidilao

Photo of Audrey Charron
31 Mar 2026
Source: Google
5.0

Always an amazing experience eating at Haidilao ☺️ Our waitress was from Ukraine and her attention to details were amazing !! The food was also delicious, I wasn’t sure if my mom would like it since she’s picky about hotpot but she wants to comeback too haha

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Restaurant response
Response added on 31 Mar 2026
Thank you so much for your kind review! Your support is what keeps us striving for excellence! We look forward to welcoming you back soon! Best Wishes Fondue Haidilao Montreal
Photo of Jonathan Lee
31 Mar 2026
Source: Google
5.0

Haidilao is an absolute must-try for any lovers of Chinese hot pot. It’s a little chaotic and confusing at first, but I promise you’ll have a fun time. Even though it’s always busy, the servers remain helpful and attentive. I recommend ordering four different broths so that you can have lots of different taste combinations. Of course, there is a self-service sauce bar with just about every ingredient you could imagine. The peaches and grass jelly are also extremely delicious. We ordered an incredible amount of food ranging from meats to vegetables to the iconic dancing noodle performance. You order everything straight from an iPad, which makes it easy to choose and keep track of what you’ve been eating. What’s so fun about hot pot is how you can customize everything to your liking. Every ingredient evolves into something different depending on the broth it is was cooked in and the sauce it is subsequently dressed in. There’s so much to try including other side dishes like fried chicken and warm fried donuts. We ended our meal with a cup of free ice cream, too! It’s hard to explain the Haidilao experience without seeing it for yourself. Don’t miss out on giving it a try if you happen to be near one!

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Restaurant response
Response added on 31 Mar 2026
Thank you for taking the time to share your wonderful review! We're dedicated to ensuring every visit is memorable and satisfying for our valued guests like you. Best Wishes Fondue Haidilao Montreal
Photo of Elliott Kalt
30 Mar 2026
Source: Google
5.0

Oliver was great, almost as good as the ayce hotpot for 30$

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Photo of Andrea Orrego Herrera
30 Mar 2026
Source: Google
5.0

Amazing service from Oliver! great food, will come back! 😁😁

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Photo of Khadija
29 Mar 2026
Source: Google
5.0

First time experience and it is a must try! Steven was so welcoming, clear and precise with the explanation on how the ordering works and overall great service! I instantly fell in love with the food, ambiance and neatness of the restaurant. You can tell that they care for their services and the customers. I recommend HIGHLY this place!

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Restaurant response
Response added on 30 Mar 2026
Thank you so much for your kind review! Your support is what keeps us striving for excellence! We look forward to welcoming you back soon! Best Wishes Fondue Haidilao Montreal
Photo of Berny Wesler Lambert
29 Mar 2026
Source: Google
5.0

Amazing experience i was confused at first but Steven guided me with everything making the eating experience awesome a great birthday for me and awesome service from staff with genuinely great tasting food!!!!🎉🎉🎉🎉

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Restaurant response
Response added on 30 Mar 2026
We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of Renardo
28 Mar 2026
Source: Google
5.0

WOW! Such an amazing restaurant! The service was so good and the food was womderful. Our waiter, Steven, did an amazing job at keeping up with the numerous clients and had such a great attitude!!!

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Photo of Eric B.
27 Mar 2026
Source: Google
5.0

Late night eats hit the spot. Our server Oliver was great! Thanks again

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Restaurant response
Response added on 27 Mar 2026
We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of Sunking
27 Mar 2026
Source: Google
4.3

Steven was amazingly patient, friendly, and helpful, amazing service and treated us so kindly. He made the experience 100x better. I will be coming back because of him.

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Restaurant response
Response added on 27 Mar 2026
We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of Lastar 287
27 Mar 2026
Source: Google
5.0

I highly recommend it; the food is good. The service is impeccable. I was served by Stéphane, who wasn't busy.I highly recommend it; the food is good. The service is impeccable. I was served by Steven,He was very attentive and patient with me.⭐️⭐️⭐️⭐️⭐️ .

Restaurant response
Response added on 27 Mar 2026
We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of Jonathan Wang
26 Mar 2026
Source: Google
5.0

Steven was serving us very well. Very good hotpot place to visit in Montreal.

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Restaurant response
Response added on 27 Mar 2026
We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of Alex Juneau
26 Mar 2026
Source: Google
5.0

A must go if you’re in the area. Big ups to Steven

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Photo of Mathilde
26 Mar 2026
Source: Google
5.0

Hallan gave us the best attentive service! and food was so tasty we had a great time

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Photo of Vinh Nguyen
26 Mar 2026
Source: Google
5.0

Always best service and food.

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Photo of Man Cheang
25 Mar 2026
Source: Google
5.0

Thank you very much Marie for making the lunch memorable. Great food and amazing service. Looking forward to coming back soon.

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Photo of Amalia Merianos
25 Mar 2026
Source: Google
5.0

Great food and atmosphere and our server, Oliver was the best. Highly recommend!

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Photo of catherine lauzon-giroux
25 Mar 2026
Source: Google
5.0

Oliver was awesome!! All the little attentions!! Extra great service, food was delicious and my birthday gift is so so soft!!! Thank you for everything!! Was my first time but not the last!!

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Photo of Jennifer McArthur
25 Mar 2026
Source: Google
5.0

Amazing place! Highly recommend trying it out. Oliver was so professional and helpful - explained everything very well. Food was fresh and the broths were so tasty! Will absolutely be coming back!

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Photo of vc tan
25 Mar 2026
Source: Google
5.0

The staffs are super friendly, shoutout for Marie i like how she served us, dedicated, nice and quick. Recommend!

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Photo of 박연서
25 Mar 2026
Source: Google
5.0

Marie was so kind and friendly

Photo of Davy Goudjo
24 Mar 2026
Source: Google
5.0

Our waiter Marie was amazing! Everyone was very kind. And the food was amazing!!! I am planning on going back soon!! Had a great time. I made a reservation to be sure to have spcae in case they have rush hour, i would recommend to do the same just in case. But we had time to eat, chat and have fun. Over all 10/10😊

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Restaurant response
Response added on 24 Mar 2026
We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of Haku Hitsugaya
24 Mar 2026
Source: Google
3.0

Food is good. The real winner here is their excellent service and atmosphere. (Previous 5 star) Update here I don't know if it a question of the time we came. However, we came for a second time at 9pm for the all-you-can-eat-meat option (last time à la carte at 3pm) and the service was horrible this time. We had to wait about 30 minutes for someone to answer questions when we were hesitant between promotions, took time to get our aprons after asking two times and no after service for desert. Hopefully, if we do decide to come again the service is as better as the first one.

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Restaurant response
Dear Haku, We are very sorry to hear about what happened. Your review is very concerning to us. It shows that we need to continue to make progress in terms of customer experience. We would appreciate if you would contact us by calling 514-638-6119 to provide us with more details about the incident to help us understanding what happened so we can improve our service. Again, thank you for taking the time to review our business! We do hope to see you again so that we can have the opportunity to redeem your faith in our restaurant. Best Wishes Fondue Haidilao Montreal
Photo of Cecilia Leung
23 Mar 2026
Source: Google
5.0

Reliable amazing quality food and great service. fantastic service by stevan

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Restaurant response
Response added on 24 Mar 2026
We're delighted to hear you enjoyed your experience with us! Your positive feedback inspires us to continue delivering exceptional service and authentic Chinese HuoGuo. Best Wishes Fondue Haidilao Montreal
Photo of deren mai
23 Mar 2026
Source: Google
4.3

Oliver is the goat

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Photo of Cyrus Chan
22 Mar 2026
Source: Google
5.0

Great food, Great service, but i gotta do what I gotta do and especially thank Steven for the great service ty shi

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Opening hours

Dining room
  • Sunday 11:00 - 01:00
  • Monday 11:00 - 01:00
  • Tuesday 11:00 - 01:00
  • Wednesday 11:00 - 01:00
  • Thursday 11:00 - 01:00
  • Friday 11:00 - 02:00
  • Saturday 11:00 - 02:00

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