Cathy made our visit unforgettable! Her service was exceptional — attentive, friendly, and always one step ahead. This is exactly why Haidilao stands out from the rest. Will definitely be back, and hoping to get Cathy as our server again!
Reviews / Ratings for Fondue Haidilao
Food and service was amazing. Definitely going with the “all you can eat” option was the right decision. I will recommend it for sure!
Our go to late night hotpot! We were served by Steven and had an excellent experience especially the service.
Friendly servers and great service overall. As expected from Haidilao, the food was delicious. I made a reservation in advance, and the meat actually felt fresher compared to other locations. Highly recommend.
Wonderful food, service and patience! For a group of 11, our server, Will, was very funny and experienced.
Everything about this place is amazing. Shout-out to Will for his great service last week!
Food is good The ambiance is nice The staff is very friendly Jason was helping us and he was very nice. Thanks Jason
Came here for lunch with co-workers... delicious food and Jason handled our big group with class! Amazing service thank you! 😊
Jason is one of the best waiter. He went above and beyond with his servicing. We were a large group of 20 people and was very helpful and patient.
steven was super awesome and helpful!!!!!!!!!!!!!! great place would come again
Fun, delicious, a real party 🎉 make sure you order the handmade noodles ☺️
Its fun to watched they make noodles!
Shoutout to Kevin, great service, super nice, would come again just for him!
Oliver is amazingggg ✨🤏🫰Food was so good
It was a very nice experience! Our waiter, Will, was very attentive and helpful since it was our first experience at this place. The food was brought to us very quickly and we left very satisfied with both the food and the service!
Carine was amazing!! Quick and efficient
We have been loyal customers for years at Haidilao but a recent experience was truly disappointing. Disregard the removal of membership free drinks and late night student discount, the soup base was fishy and service was downgraded. Took the kitchens more than 15min to bring food to the table while fried rice was stick together in chunks - clearly stale. With respect, I here request an explanation form the restaurant since we have witnessed the service deteriorate over time.
I'm just glad that we finally have Haidilao in Montreal. Haidilao is hotpot chain that is well known for their food quality and top notch service. The broth, the meat cuts, the vegetables and seafood are just so fresh and tasty. The service at Montreal location is getting better everyday. The food is also very fresh with great variety. Today service and food are just amazing. We were seen and accomodated by great staff, especially shoutout to Jason! Thank you very much for the amazing services. We'll come back again and many times.
Always enjoy eating here, but our server Lo made our latest visit really special. He was very accommodating, friendly, and generous!
Absolutely a must-visit. The staff were so kind and helpful, the food was delicious, and the service was really fast. We opted for the all-you-eat special, with some extras like the noodle dance. The kids were amazed. They also gave little Haidilao lego sets to the children; very cool.
Wow the service truly improved and it’s top tier now (shout out to Jason!!) The food is so fresh and the promotions are great!
Lo, Jason and the rest of the team are the best. Their service is perfect. I highly recommend you to come see them and the food is very good. They will take care of you.
Great service, and Oliver was great!
Thank you Marie very nice service. Had a great time
Marie is so funny, very fabulous service!!
Reviews are also available in French.
See reviews in FrenchAdd a review
Share your experience in seconds.
Opening hours
- Sunday 11:00 - 01:00
- Monday 11:00 - 01:00
- Tuesday 11:00 - 01:00
- Wednesday 11:00 - 01:00
- Thursday 11:00 - 01:00
- Friday 11:00 - 02:00
- Saturday 11:00 - 02:00
Features
Missing information?
Help us improve this restaurant profile.
Update the profile