Fairmont le Château Montebello

David Cameron-Donnachie (DCD) (14 reviews)

10 Mar 2026

Source: Google

5.0

When planning a quick birthday weekend adventure, I had planned on staying at The Queen Elizabeth and Le Château Laurier then returning home to Toronto. However, one of the reservation agent alerted me to Le Château Montebello and its relative proximity to Ottawa BUT that it is the world’s largest log cabin! Given how I tend to be, according to many as they breath a sign of relief, rather “one of a kind” so this discovery seemed the like the perfect place to celebrate my birthday and wrap the weekend and it definitely was the right decision. The experience was incredibly memorable made possible in part by the actions and attention to detail made by the Fairmont team…including Vic (whom my two pups were ecstatic to say hi to). Fairmont is nothing if not consistent in the level of service provided to guests regardless of property - which is why whether through work or for my own time, Fairmont is where I prefer to stay when traveling.

Yan Frenette (32 reviews)

10 Mar 2026

Source: Google

5.0

This is an hotel that you can go just to be there. All the activities are there you can have so much fun without getting out of the hotel grounds.

Driving Fun & Family Car reviews (413 reviews)

9 Mar 2026

Source: Google

5.0

We stayed here with Volvo Canada. I would like first to mention that the staff here were very friendly and passionate about their place of work. I have not experienced this in a while. The breakfast buffet might be the best one I’ve seen in North America; it would compare to something you would see in Europe at high-end hotels. Well worth every penny. The pool has a certain Aurora that would be impossible to replicate today. The only negative parts are that the rooms feel dated, I understand it’s a wooden building, and it has nothing to do with it being old. I would rather have something more vintage than something that looks and feels like it’s from the 80s.

Lanny Hayes (9 reviews)

9 Mar 2026

Source: Google

5.0

Service around the bar was not always easy, but it was lovely sitting in front of a roaring fire. Beautiful grounds with walking paths. Great dinner and brunch the next day. It would be really nice if there was a way to avoid standing in line for ages before - even though we had reservations we were told everyone has to do the line. The room was very hot and the heat did not seem adjustable.

Restaurant response

Response added on 10 Mar 2026

Dear Guest, Thank you for taking the time to share your feedback following your stay at Le Château Montebello. We are pleased you enjoyed the atmosphere by the fireplace, the walking paths on the grounds, as well as your dinner and the brunch the next day. We do, however, extend our apologies for the parts of your visit that felt less seamless. We understand how frustrating it is to face a long wait before being seated despite having a reservation, and your comment will be shared with the appropriate leaders as we review ways to improve the flow for guests with confirmed bookings. We also apologize for the bar service feeling difficult at times. Finally, we regret that your room felt overly warm and that the temperature did not seem adjustable. This will be communicated to our maintenance team to review the in room controls and ensure a more comfortable experience. We hope to have the opportunity to welcome you back again. Luc Simonnet Front Office Supervisor Le Château Montebello.

pmd (2 reviews)

8 Mar 2026

Source: Google

1.0

Great place, we’ve been coming here for 25 years. Unfortunately, having dogs barking beside our room all night and again near the fireplace took away from the relaxing weekend we were hoping for. Very disappointing.

Restaurant response

Response added on 10 Mar 2026

Dear Guest, Thank you for taking the time to share your feedback following your stay at Le Château Montebello, and for your loyalty over the past 25 years. We sincerely apologize that your weekend was disrupted by barking near your room overnight, and again in the lobby area by the fireplace. We fully understand how this would take away from the calm you were hoping for, and it is truly disappointing to read. Your comments will be shared with the appropriate leaders so we can reinforce our approach to managing noise and ensuring a respectful environment for all guests, especially during evening and overnight hours. Should you wish to discuss this further, you may reach us at [email protected] or by phone at 819 423 3000. We would appreciate the opportunity to hear more about your experience and having the chance to restore your trust with a future stay that reflects the flawless level you have always had. Warm regards Luc Simonnet Front Office Supervisor Le Château Montebello.

Storms Photography (73 reviews)

6 Mar 2026

Source: Google

3.0

We ate at Nymark and were not overly impressed with the food nor the service. The food was lukewarm warm, and for the price the flavours and selection were a bit lacklustre. We had heard good things about Nymark. Perhaps it was an off day. The desserts were the only redeeming thing for the evening. The server seemed dismissive and took a while to make his way back to our table throughout the dinner.

Wellness_Retreats

5 Mar 2026

Source: Google

5.0

We recently organized a very exclusive couples relationship retreat at Calumet | Falls - Retreat & Spa just a few minutes away on the same road. Some guests stayed at the bottom of the highest private waterfalls in Canada, while others stayed at the Château Montebello. Both were incredible destinations and everyone was deeply impressed. The setting created the perfect environment for couples to disconnect from the outside world and reconnect with each other. The natural beauty, privacy, and attention to detail made the entire experience truly unforgettable. We couldn’t have asked for a better place to host such a meaningful retreat at the bottom of the falls. I will be returning to both places with my partner next month!

Erik Weldon (25 reviews)

4 Mar 2026

Source: Google

5.0

Stayed in Montebello for a few days over Spring Break, and as always the service was great. Lots of activities and things to do (curling, sliding, swimming, game room, etc), and when you want to relax and take it easy the large fire place in the main area is just the best. Tried the restaurant for supper for the first time and was pleasantly surprised at how good everything was. Highly recommend

Erin O'Flynn (6 reviews)

3 Mar 2026

Source: Google

5.0

Everything was great from the room to the food. I really enjoyed walking on the cross country ski trails and the setting is amazing. I also participated in a curling bonspiel and just love the facilities.

Chandra Stone (13 reviews)

3 Mar 2026

Source: Google

5.0

Fairmont Le Château Montebello is truly a one-of-a-kind place. Walking into the lobby and seeing the massive six-sided fireplace immediately sets the tone — warm, inviting, and steeped in history. As the oldest log cabin hotel in the world, the architecture alone makes it worth the trip.

Alex von Schilling (28 reviews)

2 Mar 2026

Source: Google

4.0

Chateau montabello is a beautiful building and nice grounds. The food leaves much to be desired. The best thing food wise is the breakfast buffet.

Melissa Blumenfeld (9 reviews)

1 Mar 2026

Source: Google

4.0

The awe of driving up to the picturesque setting kept going as we came into the lobby and witnessed in person the majestic multi-story stone fireplace. Check-in was friendly and quick and our king suite was very nice. What we had read online about all the winter activities available and the frequent recommendations to make reservations for them made us think this was a fairly busy season for the resort, but as it turned out they had a reduced staff that was run off their feet and some of the activities were unavailable. The restaurants have a reputation for either being amazing or overhyped, and in our case overhyped was the impression, especially with only one server working the 7 covers. He forgot to enter our order and once he realized about 15 minutes later and asked to retake our order we only bothered with entrees and skipped our forgotten cocktails and appetizers. What we did have was fine, but nothing special. The outdoor fires weren't attended to but the front desk insisted on sending someone out to set one up for us and we enjoyed a couple hours in front of a roaring private fire with our spiked hot cocoas. A light sprinkle of snow made it all the more magical. The indoor pool is fantastic and fits the grandeur of the setting perfectly. I wouldn't bother with the hot tubs - they're more warm tubs with barely bubbling jets, but the pool is the perfect temperature so you didn't feel like you need to warm up anyhow. The grounds were decently plowed for walking around and it was nice to see people enjoying bikes and skating. We weren't aware there was a substantial fee for curling so we ended up skipping that. All in all a great visit and we look forward to coming again for an entirely different experience in the summer months.

Brandy Finegirl (6 reviews)

27 Feb 2026

Source: Google

5.0

What a gorgeous hotel in an even more gorgeous location, if that can be possible. Shout out to Diane in reservations for making our stay wonderful. She put our foursome of gals together in a connecting room so we could share even more good times together. The curling ice gets better and better every year. And the fireplace, well, let's just say there's nothing that compares to it. Well done Fairmont Montebello team!

Restaurant response

Response added on 28 Feb 2026

Thank you very much for sharing such a thoughtful and enthusiastic review following your stay. We are truly delighted to know that you enjoyed both the beauty of our surroundings and the unique character of the hotel. It is especially rewarding to hear that Diane in Reservations helped make your getaway even more memorable by arranging connecting rooms for your group. We will be certain to share your kind words with her. We are also pleased that you continue to enjoy the curling experience year after year, and of course, our grand fireplace remains a timeless favorite for so many of our guests. It is wonderful to know it left such an impression once again. Your comments mean a great deal to our entire team. We look forward to welcoming you and your friends back to Fairmont Le Château Montebello for many more memorable moments together. Grégoire

Hinskens Meunier (4 reviews)

24 Feb 2026

Source: Google

5.0

Food was great but our room was still outdated despite the website indicating that the rooms have been updated. The mattress on the king size bed was aweful, really soft and bends in the middle. Fairmont hotels are overpriced.

Kevin Pham (28 reviews)

22 Feb 2026

Source: Google

5.0

Such a beautiful resort and staff were wonderful.. lots of activities and cant say more but the service is imprecicable.. however theree are things that just falls short.. The food was not up to par with our experience traveling around Quebec for thr past 2 decades.. we were expecting better food to be honest.The pool while it was huge and looks impressive.. the water was too cold while the hot tubs were not hot enough.

Restaurant response

Cher Monsieur Pham,<br><br>Nous vous remercions d'avoir partagé vos commentaires constructifs suite à votre séjour au Fairmont Le Château Montebello. Nous sommes ravis d'apprendre que vous avez trouvé le complexe magnifique, que vous avez apprécié les nombreuses activités proposées et que vous avez bénéficié d'un service attentionné de la part de notre équipe.<br><br>Cela dit, nous sommes sincèrement désolés que certains aspects n'aient pas été à la hauteur de vos attentes. Vos commentaires concernant l'expérience culinaire ont été transmis à notre équipe de cuisine, car nous comprenons l'importance de la qualité des mets, surtout compte tenu de l'excellente réputation gastronomique du Québec.<br><br>Nous prenons également en compte vos remarques concernant la température de la piscine et du bain à remous. Le confort dans nos installations aquatiques est primordial et nous allons revoir ces réglages afin de nous assurer qu'ils sont conformes à nos normes.<br><br>Nous accordons une grande importance à vos commentaires et espérons avoir le plaisir de vous offrir un séjour qui dépassera vos attentes lors de votre prochaine visite.<br><br>Bien cordialement,<br><br>Grégoire

John Dodsworth (3 reviews)

22 Feb 2026

Source: Google

5.0

Our family loves staying here. We have had close to 20 weekend stays at "Monty" (our now adult children call it) over the past 25 years. Easter, Christmas all seasons. Special place.

Restaurant response

Cher Monsieur Dodsworth,<br><br>Nous vous remercions de votre fidélité au Fairmont Le Château Montebello depuis 25 ans. Savoir que votre famille a choisi de célébrer tant d'événements ici nous touche profondément.<br><br>Le fait que vos enfants l'appellent affectueusement « Monty » témoigne des souvenirs précieux créés entre ces murs. Nous sommes honorés de faire partie de vos traditions familiales et de demeurer un lieu si particulier pour vous.<br><br>Nous espérons avoir le plaisir de vous accueillir à nouveau pendant de nombreuses saisons.<br><br>Grégoire

Francisco Gerardo Abad Ibarra (3 reviews)

16 Feb 2026

Source: Google

5.0

We had a wonderful winter getaway experience. The breakfast was excellent, one of the best buffets we’ve ever had, and it was included in our package. There were plenty of winter activities available, including snowshoeing, which made our stay even more enjoyable. All the staff were attentive and polite, and the swimming pool was fantastic. The spa was also excellent; we enjoyed a very relaxing massage. The location and surrounding scenery are beautiful, and the lobby is truly spectacular, with its iconic hexagonal chimney and game tables for backgammon and chess, a great touch that adds to the overall experience.

Jeff Kerwin (12 reviews)

15 Feb 2026

Source: Google

5.0

Spent the night at Le Chateau Montebello. The rooms were nice but the common areas are where it really shines! Walking in, you are hit with the central fireplace, bar and resting area. The activity center has a pool, spa, fitness room and dome with various sports. Trails outside with support of rental equipment in the curling building. The restaurants in town and onsite were quite booked so we enjoyed a room service dinner as well as buffet breakfast that really lived up to the hype The only problem we had is that we spent one night here. You should really plan for a couple of nights if you want to take advantage of all of the onsite and nearby activities.

Jessica Parkes (4 reviews)

4 Feb 2026

Source: Google

3.0

***I would like to update this to state that the front desk supervisor responded to my review and was very attentive to my concerns. He found a way to provide fair compensation and apologize for our experience. It was timely, appropriate, and very much appreciated*** I visited with my 9 year old daughter for a mother/daughter trip for 3 days in early January 2026. The fireplace was closed for chimney sweeping for the entire week - there was no warning about this upon booking and no notification prior to our stay. When I asked the manager about it, he was not empathic and said we should have received a notice, which we didn't. There is a $40/day "resort fee", yet many advertised amenities were not available during our stay - the sledding/luge was not running; we shoveled the skating rink on our own; and the curling rink only has one clinic/day more so for adults. Our room was small, had a huge wooden pole in the middle of it, hair on the bed, no mattress cover. The bathroom was decent. Food was fine; breakfast buffet was good. Overall - the hotel felt dark and cold due to the fireplace not running. It was not like the pictures. Based on our experience, I wouldn't recommend this hotel.

Restaurant response

Response added on 2 Feb 2026

Dear Guest, Thank you for taking the time to share your feedback. I am truly sorry for the disappointment you experienced during what was meant to be a special mother and daughter getaway. I fully understand how upsetting it is when key elements of the experience do not align with what you expected, particularly when information was not communicated as clearly as it should have been. Please accept my sincere apologies for the way you felt your concerns were handled during your stay. This is not the level of care and support we strive to provide. Your comments have been shared with the appropriate teams, as it is essential for us to review both our communication and the consistency of our guest experience, and onsite support. If you would be open to it, I would appreciate the opportunity to discuss your stay directly so we can ensure the proper follow up is completed. Sincerely, Karme-Euryale Guest Experience Manager Fairmont Le Château Montebello

Heather (5 reviews)

29 Jan 2026

Source: Google

5.0

An amazing place for a family holiday. Great location, especially with all the snow we had. The ski trails were well groomed and the equipment was perfect. The staff are very attentive and friendly. Food is delicious. There is nothing that compares to the immense hexagonal fireplace in the foyer. Very comfortable on a cold winter day. Will definitely return. Our spa experience was excellent!

Restaurant response

Response added on 2 Feb 2026

Dear Guest, Thank you for your wonderful review. I am truly delighted to know you enjoyed an amazing family holiday with us and appreciated our well groomed ski trails, and the quality of the equipment. Thank you as well for highlighting our attentive and friendly team, the delicious food, and your excellent spa experience. It is especially lovely to hear how much you enjoyed the immense hexagonal fireplace in the foyer as a warm and comfortable gathering spot on a cold winter day. We look forward to welcoming you back. Warm regards, Karme Euryale Guest Experience Manager Fairmont Le Château Montebello

Everglow Photography (70 reviews)

29 Jan 2026

Source: Google

5.0

As a wedding photographer with extensive experience, Fairmont Le Château Montebello is truly one of my favourite venues to photograph. The venue offers almost limitless creative possibilities and works beautifully for documentary-style wedding coverage. Getting ready in the hotel rooms allows for a calm, stress-free start to the day, which always sets the tone for better moments and more natural images. Both the grounds and the interiors are ideal for capturing images that feel timeless and editorial at the same time. The darker, slightly more dramatic light inside the reception spaces adds warmth and depth, creating a cozy and intimate atmosphere in photos. The flow of the venue makes the day feel effortless, no matter the season. And the staff are professional, attentive, and genuinely wonderful to work with. The food is excellent as well, which always elevates the guest experience.

Restaurant response

Response added on 2 Feb 2026

Dear Guest, Thank you for your wonderful review and for sharing your perspective as a wedding photographer. We are truly honoured to be one of your favourite venues to photograph. I am delighted to know you value the creative possibilities our property offers. Your comments on the ambiance of our reception spaces, the natural flow of the venue across seasons, and the quality of our service and cuisine mean a great deal to us. Your kind words have been shared with our teams, and we look forward to the pleasure of welcoming you back for many more celebrations. Warm regards, Guest Experience Manager Fairmont Le Château Montebello

Carol Rhynas (2 reviews)

23 Jan 2026

Source: Google

4.0

The Ladies 91st Annual Sewell Bonspiel was a great event and well run. Staff and curling rink were wonderful. Food was great. Made lots of new friends while visiting with friends from the year before. Nice to have snow and a horse drawn sleigh ride! Enjoyed the entire experience. Great value for the price! I will be back next year!

Restaurant response

Response added on 2 Feb 2026

Dear Guest, Thank you for taking the time to share your feedback. I am delighted to know you enjoyed the Ladies 91st Annual Sewell Bonspiel and found the event well run, with wonderful staff and curling facilities. I am also pleased you enjoyed the food, the winter atmosphere, and the horse drawn sleigh ride. It is especially lovely to hear you made new friends and had such a great overall experience. Your kind words have been shared with our teams, and they will be truly appreciated. We look forward to welcoming you back next year. Warm regards, Guest Experience Manager Fairmont Le Château Montebello

Janice Hayes (16 reviews)

17 Jan 2026

Source: Google

5.0

A magical vacation in a beautiful hotel. Food, staff, spa, entertainment all top knotch.

Restaurant response

Response added on 20 Jan 2026

Dear Mrs. Hayes, Thank you for your beautiful feedback about your vacation at Le Château Montebello. It is wonderful to know your stay felt truly magical, and that you enjoyed every aspect of the experience. Your kind words regarding the cuisine, the care from our team, the spa, and the entertainment are sincerely appreciated and will be shared with the departments concerned. We look forward to welcoming you back for another memorable visit. Luc Simonnet Front Office Supervisor Le Château Montebello