In order to help restaurateurs who are struggling to recruit staff, a new increasingly accessible technological solution has just arrived in Quebec thanks to the company Robots Foodrix and it is in Drummondville that the first robots intended for service will be deployed. , specifically in two Chez Louis branches. Here's how the server robot squad comes to lend a valuable helping hand to the service team.
Obviously, the issue of manpower continues to be talked about and it is more and more difficult for a manager to organize schedules properly in order to fill all the opening hours while avoiding the overload of employee work.
This is why Éric Durepos, owner of Chez Louis restaurants, called on the services of Robots Foodrix, which will provide them with a robot in two of their three branches. Thus, the staff will be better supported during busy periods and the waitresses will be able to better optimize their shift, especially if they have to work with a reduced staff.
Called the i-Louise, these robots will greet customers at the entrance, present them with the menu and the day's promotions and, finally, as soon as the order is ready, will go directly to the consumer's table with their cabaret.
Also, they can take care of the customer whose birthday it is by playing a little song and doing a few dance steps.
In short, this is a new service that could scare some customers, seeing that robots "replace" humans. But since Foodrix robots have been used in Drummondville, customers have been won over and have shown more patience!
The Robots Foodrix company hopes that other restaurateurs will be as curious as the people at Chez Louis and that they too will try out a new squad of robot servers. They will quickly be able to see the beneficial effects on customers and especially on staff.
