Wendy's
Wendy's 900 Desserte Autoroute 13 Ouest, Laval
3.7
41 evaluations
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Reviews / Ratings for Wendy's

Photo of Jackson Murray
25 Jan 2026
Source: Google
5.0

Sukhraj gave us amazing service, thanks bro!

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Cooking
Atmosphere
Photo of Sangeeth Sundaralingam
25 Jan 2026
Source: Google
5.0

Amazing service from the assistant manager sukhraj

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Atmosphere
Photo of Wendys Hymus
25 Jan 2026
Source: Google
5.0

Nice food, love the vibes

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Atmosphere
Photo of Giovanni Sacchetto
21 Jan 2026
Source: Google
1.0

If you order a sandwich and they have stuff out of stock, expect bread but no cancelled order on their end. I do mean just the bun.

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Photo of Christine
20 Jan 2026
Source: Google
5.0

The service is good and I enjoy the food, but I’ve seen multiple workers when I come by on the weekend and night that don’t wear hairnets in the kitchen, wear jewelry, nails, and are using airpods… Definitely a concern but they get my order done on time.

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Photo of Sukh Sheena
20 Jan 2026
Source: Google
5.0

Friendly and best service

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Photo of Mays Baydoun
31 Dec 2025
Source: Google
4.3

Ok.... I pick up here a lot and 2 of the billion times the order had a hiccup, but that could be understandable since they could use one or two more people to help especially that this one is strategically situated and is almost always busy. Food has always been great, fresh, hot and served with a smile, the staff... I could not thank them enough, I was always greeted with a smile and treated with respect ( you get what you give at the end of the day ). In a few words, it's a FAST food place, be precise, clear, and nice... happy eating 😋.

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Logo of Wendy's
Restaurant response
Response added on 12 Jan 2026
Thank you for the 4-star review, Mays! We're glad to hear you enjoy the food and service, and we appreciate your understanding regarding the busy times.
Photo of Michael
8 Dec 2025
Source: Google
1.0

Absolute worst quality control. This location will take an online order. Send you yesterday’s trash and hang up on you after asking for something edible. Just called back to find a solution and the they don’t answer. Believe me I was direct respectfully although NOT the first time this happened. It will be the last. I will also report it to corporate the quality control and inconsistency. And how I was told to wait on the phone, hung up on and ignored when I called back. An absolute stain on the franchise. And what are these? Halloween toys in December!? Do better JKC RESTAURANTS I’ll be in touch today.

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Logo of Wendy's
Restaurant response
Response added on 7 Dec 2025
We're sorry to hear about your experience, Michael. Please contact us directly so we can address this issue and make it right.
Photo of Anthony komorian
16 Nov 2025
Source: Google
5.0

While seated one of the staff made sure we had everything we needed and asked everybody else, even tho its a fastfood place! Great service

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Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
Hi Anthony, We are thrilled to have you as part of the Wendy's family! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Photo of Joshua-James Pharand
16 Nov 2025
Source: Google
4.7

Great prices for delicious food!

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Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
Woo! Thank you for the 5-stars!
Photo of Catherine Labarre
12 Nov 2025
Source: Google
1.0

Chicken was undercooked, took me 2-3 bites to see that the color is wrong. I got sick today.

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Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
Thank you for sharing this, we�re sorry to hear that our quality missed the mark. We would like the opportunity to investigate this further. Please reach us at www.wendys.com/en-ca/contact-us so we can work to make this right.
Photo of Jack Fire Flames
2 Nov 2025
Source: Google
2.3

I took a Dave trio the burger the taste was okay. But it’s way too small for everybody to enjoy. The french fries it’s way too salty and fake aftertaste. Everyone hates the coke and Diet Coke it taste wasn’t sweet enough.

Service
Cooking
Atmosphere
Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
So sorry to hear this! We value our customers and appreciate you bringing this to our attention.

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Opening hours

Dining room
  • Sunday 07:00 - 00:00
  • Monday 07:00 - 00:00
  • Tuesday 07:00 - 00:00
  • Wednesday 07:00 - 00:00
  • Thursday 07:00 - 01:00
  • Friday 07:00 - 01:00
  • Saturday 07:00 - 01:00

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