Wendy's
Wendy's 900 Desserte Autoroute 13 Ouest, Laval
3.4
31 evaluations
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Reviews / Ratings for Wendy's

Photo of Edie Yoeung
18 Apr 2026
Source: Google
1.0

UPDATE 17 avril 2026: we order baconator and spicy chicken.. we did not received the right thing.. and were already home … paid 30$ for a small thing … baconator has 1 bacon.. and it was the smallest burgers ever … my burger does look. like a spicy club chicken not the spicy chicken i ask for … A LONG TIME AGO I used to work here and they make you throw a bunch of salads bowls at the end of the day back in the days ! That was really sad ! At least put them half price at the end of the day

Photo of Jackson
17 Apr 2026
Source: Google
5.0

Nice service, fresh food

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Photo of Pub Licite
6 Apr 2026
Source: Google
2.7

Fries were hot cheeseburger was Soso, but the dining room was freezing, cold halfway through my burger I gave up it started to feel like I was in a refrigerator

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Photo of Under The Water Artist
3 Apr 2026
Source: Google
3.3

I enjoyed my food and the service was very quick (plus lots of drinks options which I loved) but overall an eh experience. The place was dirty, the bathrooms were simply awful (nothing worked), the burgers were burnt black, and the workers on break were sitting at a table watching videos on full blast. I heard their phone louder than I heard the person in front of me.

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Photo of Najwa
30 Mar 2026
Source: Google
4.3

The fries were really good but when I got my frosty ( ice cream ) it tasted really off. Before it used to be really good and now it has a weird taste.

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Photo of Maria Fr
24 Mar 2026
Source: Google
2.7

The food was good and the service pretty quick but unfortunately one of the bathrooms was really dirty full of diarrhea 🤢

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Photo of Manuel Thomas Blonval
8 Mar 2026
Source: Google
1.7

This was a doordash order but still In my chicken sandwich they put a single half brown soggy letuce leaf and for extra a nice long hair. They didnt give the right frosty flavour AND the fries had zero salt. 21 dollars👍

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Photo of Jackson Murray
25 Jan 2026
Source: Google
5.0

Sukhraj gave us amazing service, thanks bro!

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Photo of Sangeeth Sundaralingam
25 Jan 2026
Source: Google
5.0

Amazing service from the assistant manager sukhraj

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Photo of Wendys Hymus
25 Jan 2026
Source: Google
5.0

Nice food, love the vibes

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Photo of Giovanni Sacchetto
21 Jan 2026
Source: Google
1.0

If you order a sandwich and they have stuff out of stock, expect bread but no cancelled order on their end. I do mean just the bun.

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Photo of Christine
20 Jan 2026
Source: Google
5.0

The service is good and I enjoy the food, but I’ve seen multiple workers when I come by on the weekend and night that don’t wear hairnets in the kitchen, wear jewelry, nails, and are using airpods… Definitely a concern but they get my order done on time.

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Photo of Sukh Sheena
20 Jan 2026
Source: Google
5.0

Friendly and best service

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Photo of Mays Baydoun
31 Dec 2025
Source: Google
4.3

Ok.... I pick up here a lot and 2 of the billion times the order had a hiccup, but that could be understandable since they could use one or two more people to help especially that this one is strategically situated and is almost always busy. Food has always been great, fresh, hot and served with a smile, the staff... I could not thank them enough, I was always greeted with a smile and treated with respect ( you get what you give at the end of the day ). In a few words, it's a FAST food place, be precise, clear, and nice... happy eating 😋.

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Logo of Wendy's
Restaurant response
Response added on 12 Jan 2026
Thank you for the 4-star review, Mays! We're glad to hear you enjoy the food and service, and we appreciate your understanding regarding the busy times.
Photo of Michael
8 Dec 2025
Source: Google
1.0

Absolute worst quality control. This location will take an online order. Send you yesterday’s trash and hang up on you after asking for something edible. Just called back to find a solution and the they don’t answer. Believe me I was direct respectfully although NOT the first time this happened. It will be the last. I will also report it to corporate the quality control and inconsistency. And how I was told to wait on the phone, hung up on and ignored when I called back. An absolute stain on the franchise. And what are these? Halloween toys in December!? Do better JKC RESTAURANTS I’ll be in touch today.

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Logo of Wendy's
Restaurant response
We're sorry to hear about your experience, Michael. Please contact us directly so we can address this issue and make it right.
Photo of Anthony komorian
16 Nov 2025
Source: Google
5.0

While seated one of the staff made sure we had everything we needed and asked everybody else, even tho its a fastfood place! Great service

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Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
Hi Anthony, We are thrilled to have you as part of the Wendy's family! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Photo of Joshua-James Pharand
16 Nov 2025
Source: Google
4.7

Great prices for delicious food!

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Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
Woo! Thank you for the 5-stars!
Photo of Catherine Labarre
12 Nov 2025
Source: Google
1.0

Chicken was undercooked, took me 2-3 bites to see that the color is wrong. I got sick today.

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Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
Thank you for sharing this, we�re sorry to hear that our quality missed the mark. We would like the opportunity to investigate this further. Please reach us at www.wendys.com/en-ca/contact-us so we can work to make this right.
Photo of Jack Fire Flames
2 Nov 2025
Source: Google
2.3

I took a Dave trio the burger the taste was okay. But it’s way too small for everybody to enjoy. The french fries it’s way too salty and fake aftertaste. Everyone hates the coke and Diet Coke it taste wasn’t sweet enough.

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Logo of Wendy's
Restaurant response
Response added on 22 Nov 2025
So sorry to hear this! We value our customers and appreciate you bringing this to our attention.

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Opening hours

Dining room
  • Sunday 07:00 - 00:00
  • Monday 07:00 - 00:00
  • Tuesday 07:00 - 00:00
  • Wednesday 07:00 - 00:00
  • Thursday 07:00 - 01:00
  • Friday 07:00 - 01:00
  • Saturday 07:00 - 01:00

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