I used to rate this stakehouse with 5vstars, and it was our traditional destination for the New Year's Eve. This year, something changed: - having booked for 10 people months in advance, we were surprised upon being seated, that the table couldn't accommodate us and we had squeeze chairs together as the restaurant did not provide an extension: they were overbooked! - then the food, usually an amazing experience, we were served old dishes (stake, and others), and had to send them back for warmer ones. The result was warmer dishes but food that felt stale - Then the service, while our specific attendant went out of his way to address our needs, combined with management decision to squeeze tables, probably to maximize revenue, at the cost of what was a great experience, was very disappointing, and I did not tell of where our table was located, next to an air exhaust system that kept sending cold air in our face! A location where there should not have been a table. I did not give one star, though the experience warranted it, in the hopes that it was a one-off. Remains to be verified.
Reviews / Ratings for Vieux-Port Steakhouse
한국인들을 위한 리뷰: 절대 가지마세요 ^_^. It was for celebrating my birthday with my boyfriend. Sirloin steak that I got was tough and dry even though I ordered it as rare. I couldn’t even bit as it’s tough. I asked server to change it and while I was waiting for it, manager told me that the steak was perfect on their standard. He was not even standing beside our table, he was talking to me behind my boyfriend staring me. He said it’s perfectly cooked even though there was no juice coming out when I was having hard time to cut the steak. Server was kind but manager who handled this issue was very rude and not professional at all. No apology at all. Anyways I got a new plate with a new steak. Steak was okay, but new cutlery they gave me was dirty. wine glasses were not polished. I also had a carrot garnish that is randomly cut in half, with a piece of carrot skin. This place is not worth it at all.
We came for late night drinks on Sunday (post 9pm happy hour) and was very nice. They have classics like martinis and old fashions. The watermelon margarita is very good. The bartender was very nice, we will be back!
Unfortunately, we had a very disappointing experience. We clearly ordered four bone-in rib steaks, but only three were brought, and the fourth steak was incorrect. We immediately informed the server, and although they agreed to change it, the replacement took so long that I couldn’t eat dinner with my family. What made the experience worse was at checkout: I wanted to leave a $20 tip, but the server insisted that taxes had to be included and automatically applied a 15% tip, which felt unfair—especially considering the mistake and the long wait. For a restaurant of this reputation and price level, the service was far below expectations. Very disappointing. Update: Following the owner’s response, I contacted the restaurant by email as requested to seek a fair resolution. Unfortunately, I have not received any response so far.
Beautiful place for dinner. The food and service were excellent. We had a quiet spot at the back, which was perfect for us.
Thank you to Jimmy and Alin. Both provide excellent service, the food is always delicious and the ambience is Old Montreal charming. A Montreal gem for a reason.
Very good!
Amazing food, service, and location. A great spot for a sophisticated & tasteful dinner. Thank you to Jimmy & Kim for making our night that much more special, we will definitely be returning!
(Update: It has now been a month since the incident. The restaurant contacted the guests who were there that day, but there has been no response so far. They told me that a lost item is simply considered lost, and that they cannot take responsibility for my coat. So please keep in mind that if you lose your outerwear here, they will not take any responsibility. Make sure to wear a coat that you wouldn’t mind losing. I could understand this kind of response from a very casual, inexpensive neighborhood restaurant. However, considering that this place charges around $40–$100 per person and presents itself as a more refined dining establishment, I found their response quite disappointing. I don’t think I’ll be coming back again.) I came here for a company dinner, and it took 1 hour and 30 minutes for the food to be served, with my order also being incorrect. I tried to be understanding at first, as mistakes can happen, but what followed was disappointing. I hung my coat on the designated coat rack for our group, but another customer apparently took it and left with it. It was the day of a snowstorm, and I am pregnant, yet I had to return home without my winter coat. I had expected at least a sincere apology, but the staff repeatedly said it was not their responsibility and advised me to “wait and see.” I would caution others to be careful with leaving valuables in the coat area, as I did not feel my belongings were handled responsibly. (edit to reply : Thank you for your response and for taking the time to address my review. I would like to respectfully clarify a few points. I did not receive any compensation, follow-up, or proactive contact from your restaurant. I only received information after I personally reached out several times. While the coat was not a luxury item, its value was over $500. What was most difficult for me was not only the loss itself, but also how the situation was handled at the time and afterward. On a day of severe weather, I had to return home without my winter coat, and I felt there was very limited support or reassurance provided. I placed my coat exactly where I was instructed, yet no one took responsibility. I called three times seeking assistance before deciding to leave this review, but your response remained “wait and see,” as you only contacted the other group and provided no clear timeline for resolution. I appreciate your apology and your intention to review your procedures. My review reflects my personal experience and the impact this situation had on me.
Nice experience! Very delicious food and welcoming staff! Definitely recommend and would go back for sure !
Jimmy was our waiter and provided excellent service through out the night, he was always present and prepared to accommodate our needs. If you are looking to enjoy a flavorful and tender steak or endulge in some savory sea food appetizers I couldn't recommend a better place then Vieux-Port Steakhouse.
Food was pretty good, albeit, not better than The Keg. Service was passable. Waiters weren't very friendly, but weren't flat-out rude. The atmosphere is a strange mix of elegant with tacky elements mixed in - like paintings of cows on the walls? Prices were in line with any other steakhouse. Overall, it was a decent experience, but there's no reason to go here over somewhere like The Keg.
Food was ok, service was great ! Very nice spot in old port , food was a bit overpriced in my opinion but that’s old port ! Still great tho !
My boyfriend and I enjoyed dinner here for my birthday, and brunch the following day. Elias was absolutely wonderful. He was very tentative, informative, and patient. He has made our trip to Montreal even more special. Thank you to Elias and the Managers who took care of us.
I enjoyed being here its my first time being here the stake was perfect the dessert was perfect monosh was the best next time coming here if he’s not my waiter iam not eating 😂❤️
Monosh is the best server ever! I would definitely come back here one more time for his excellent service
I got mac & cheese today with my friends and I got the main mac & cheese for $16 more than the side mac & cheese. Tell me if you could two dollars. The Side can fit in th main please tell me how bro
Had a great experience Andrea was our server and she was great and set and took care of us we had a great experience will def be back!
Great service from Miguel. I highly recommend this restaurant!
I had an amazing experience here on December 24th. The food was excellent, but what really made the evening special was Andreea’s service. She was incredibly kind, attentive, and made us feel truly welcome, especially on such a busy holiday. Thanks to her, the whole experience was memorable. I’ll definitely be coming back!
Very good menu with beef and seafood, the service is good, nice wine offering
The food was delicious and the service was fantastic. Jimmy was our server and he was very friendly and helpful. It might be the best crème brûlée I’ve ever had!
Jimmy was great! Took care of us and made my husband’s birthday special with complimentary cake !
Fast service and great steaks ! We ordered the lobster burger and steak fries and we loved it. The restaurant was big and charming. Our waitress Nouha was amazing, so sweet and helpful, and gave us great dessert recommendations. Also thank you to Miguel for translating and helping us with the wine menu.
Great ambiance overall with a very cozy atmosphere. We had a wonderful time. A special thank you to our waitress (said she was from Morocco but didn’t catch her name) she was incredibly kind, attentive, and helpful. It was my family’s first time visiting Montreal, and we truly had a blast. Highly recommend!
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Opening hours
- Sunday 10:30 - 22:00
- Monday 11:30 - 22:00
- Tuesday 11:30 - 22:00
- Wednesday 11:30 - 22:00
- Thursday 11:30 - 22:00
- Friday 11:30 - 23:00
- Saturday 10:30 - 23:00
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