Tim Hortons

Sam Lapod (2 reviews)

16 May 2026

Source: Google

5.0

Good

Restaurant response

Response added on 17 May 2026

Thanks Sam! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Olivier Larose (4 reviews)

8 May 2026

Source: Google

1.0

I came in for a bagel and a a coffee and I tried to save money with the app. Sadly the bagel I chosen wasn't on that discount which was okay. It was my choice but then they didn't have my bagel and I tried to change it for another bagel that was on the discount but they didn't want to change the price and they give me a lot of attitude for a mistake they made. Don't recommend

Restaurant response

Response added on 10 May 2026

Hi Olivier, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Marina (22 reviews)

18 Apr 2026

Source: Google

1.0

Today, 10 minutes ago. We ordered hot chocolate. We usually get our order of coffee breakfast and hot chocolate. And the hot chocolate tastes amazing. But this time, it was actually disgusting. It tasted like water. Absolutely impossible to drink with a smile on your face. A guy next to us ordered a soup by the way. He got his soup cold and with no bread. Come on, you could do better than that.

Restaurant response

Response added on 19 Apr 2026

Hi Marina, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Samuel Laporte (1 review)

3 Apr 2026

Source: Google

5.0

Very good service

Restaurant response

Response added on 3 Apr 2026

Thank you Samuel! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Andrew Chitty (2 reviews)

9 Mar 2026

Source: Google

1.0

Takes 2 people 15 minutes to try to work the cash, terrible service figure it out guys you sell coffees and sandwiches not rocket science . Absolutely no priority to anyone who walks inside to order just let you stand there for 20 minutes no sense or urgency or rush

Restaurant response

Response added on 9 Mar 2026

Hi Andrew, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Mark Adel (15 reviews)

24 Feb 2026

Source: Google

1.0

Legit ur worst average local tims ever you wait like a slave in the line the line takes forever they get ur food worng and cold and ogood luck in the drive thru lads

Restaurant response

Response added on 24 Feb 2026

Hello Mark, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care