Tim Hortons

Masoumeh Fallah

10 Mar 2026

Source: Google

1.0

My husband is working as Uber driver and he said that more than five times he went to pick up the order for the client and he was never successful to pick up the order because always they have a excuse like :(we don’t have the stuff).

Restaurant response

Response added on 11 Mar 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Ted Lamb (89 reviews)

10 Mar 2026

Source: Google

2.0

Ordered a cinnamon raisin begal Toasted with butter. I watched the girl make it and saw that she only buttered one side of the bagel. Is this some sort of cost saving thing? I also installed their app on my phone and selected the option to enter the roll up the rim contest and was told by the app that I was directed to a bad location or the page does not exist. That gives them 2 BIG THUMBS DOWN! 👎👎

Restaurant response

Response added on 10 Mar 2026

Hello Ted, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Mohamad Hamadi (1 review)

4 Mar 2026

Source: Google

2.0

They should bake more during the day. They never have anything! Came 5h before closing and they already ran out of timbits , donuts ect.. and its always like that!

Restaurant response

Response added on 4 Mar 2026

Hi Mohamad, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Harsimran Kaur (4 reviews)

1 Mar 2026

Source: Google

5.0

Good and fast service specially in morning…. I recommend!!!fast service everyone is one nd nice

Restaurant response

Response added on 22 Nov 2024

Thanks Harsimran! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

Colin Daigle (52 reviews)

16 Feb 2026

Source: Google

3.0

Disappointing mix box of timbits, only 3 type all vanilla plain, glazed and sprinkle.

Restaurant response

Response added on 16 Feb 2026

Hi Colin, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Suzanne T. (7 reviews)

1 Feb 2026

Source: Google

1.0

Whoever was on the drive thru today 1st feb at around 2:05, very unprofessional, doesn’t understand anything from whatever i tell them in french or in english. i don’t know how to order anymore. was very angry too.

Restaurant response

Response added on 2 Feb 2026

Hi Suzanne, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Solomon Robert (23 reviews)

10 Jan 2026

Source: Google

3.3

Extremely disappointed with the mobile order service at this location. This is now the third time I’ve waited over 30 minutes in a designated spot without anyone coming out. I eventually had to join the drive-thru line just to get the food I already paid for. When I brought it up, the staff simply blamed 'short staffing.' While I understand staffing challenges, leaving a customer waiting indefinitely without any communication is unacceptable. The mobile app should save time, not waste 45 minutes of it. I won't be using mobile ordering at this location again.

Restaurant response

Response added on 10 Jan 2026

Thanks, Solomon! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care

Sinthuja Thurai (21 reviews)

1 Jan 2026

Source: Google

5.0

I always purchase my drinks here and it always turns out great. Service is acceptable and efficient

Restaurant response

Response added on 2 Jan 2026

Hi, We are happy to hear you had a positive experience at Tims! We value your input and encourage you to let us know more details about your experience with us. Warm regards, Tim Hortons Guest Care