Tim Hortons

Emy Cadotte (1 review)

15 Mar 2026

Source: Google

1.3

We came in, we were 4 people all together and took 40 minutes for her to take our order, she would come take one then go come back 10 to 15 minutes later, would of been much faster for her to take it all at once . Then when we got are drink they weren't even filled to the top? Are food came cold we had mayo insted of ranch are food was smashed...when we asked the girl about are potatoes because they weren't even filled to the top she was really rude about it. Honestly I don't recommend going there especially if your in a hurry !

Restaurant response

Response added on 15 Mar 2026

Hi Emy, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Bkxy (614 reviews)

22 Feb 2026

Source: Google

4.5

First time at an actual Tim Hortons. What an experience. Place was super clean. Prices seemed decent.

Restaurant response

Response added on 22 Feb 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

reeco wang (7 reviews)

7 Feb 2026

Source: Google

1.0

Terrible service!do not even give me the receipt.

Restaurant response

Response added on 8 Feb 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Anilcan Metanastis (315 reviews)

1 Jan 2026

Source: Google

2.7

Who is forcing the employees to work here? For five minutes, no one took my order even though they clearly saw me, and I had to place a mobile order. They are incredibly slow, like they’re splitting the atom. I also had to wait a long time to receive my online order, and despite there being no rush, getting a coffee shouldn’t be this difficult.

Restaurant response

Response added on 1 Jan 2026

Hello Anilcan, Thank you for taking the time to leave a review. We are sorry to see that you did not have a good experience. We want to hear more about your latest visit! Please visit us at help.timhortons.ca/hc/en-ca so we can work to make things right. Warm regards, Tim Hortons Guest Care

Teeooo (12 reviews)

30 Dec 2025

Source: Google

4.3

Fast service, I found it was a loud place mainly staff shouting orders back n forth, Fresh Food

Restaurant response

Response added on 30 Dec 2025

Hi Anthony, Thank you so much! Tim Hortons is so appreciative you took the time to leave us such a positive review. We look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Marc Lepine (64 reviews)

11 Dec 2025

Source: Google

5.0

Friendly service

Restaurant response

Response added on 11 Dec 2025

Thanks Marc! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible. Warm regards, Tim Hortons Guest Care