Tim Hortons
Tim Hortons 3180 Bd Saint-Jean, Trois-Rivières
2.7
18 evaluations
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Reviews / Ratings for Tim Hortons

Photo of S
31 Jan 2026
Source: Google
4.7

Ok. I've read many reviews and apparently many are dissatisfied. But I went there around 10pm. Ordered Ice cap, timbits and brownies. 1- Lady at the counter was smiley and welcoming. 2- Place was clean and... yea clean. ( I guess many complaint so much the owner actually made sure place got cleaner, I assume. ) 3- there's was no brownies left, but offered to go check at the back. Came back with a brownie. She also offered to warm it. Tasted good. Really good. 4- Ice cap was fastly done and tasty as usual. My only complaints are the timbits. There was only 1 type ( à l'ancienne). I wanted mixed with chocolate and others but at this hour, they stop making them I guess. Otherwise I would of gave 5 stars. Conclusion: Pretty clean to me. Unless during the day is different, but I would have to go back during day time to see. Ps: This young beatiful lady should get a raise. She's the reason I'm giving a good review.

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Restaurant response
Response added on 1 Feb 2026
Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Raman Uppal
1 Nov 2025
Source: Google
1.0

I am writing to express my dissatisfaction with the service I received today. I waited over an hour for my order, only to be served a meal that was under cooked and inedible. I attempted to speak with a member of your staff about the issue, but my concerns were ignored. This lack of attention to both food quality and customer service is a serious issue that needs to be addressed.

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Cooking
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Logo of Tim Hortons
Restaurant response
Response added on 2 Aug 2025
Hello Raman, We deeply apologize for your experience and would like to hear more about where we fell short. Please reach out to our Guest Care team at your earliest convenience at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

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