Tim Hortons
Tim Hortons 2795 Av. Claude-Léveillée, Terrebonne
2.3
8 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of Nicolae Grati
16 Apr 2026
Source: Google
1.0

I’m disappointed with my experience at this location. The staff often come across as rough and unfriendly, which makes the visit unpleasant from the start. The biggest issue, however, is the coffee quality. On my last visit, it genuinely tasted like it was made with unclean equipment—almost as if the containers hadn’t been properly washed. That’s not something you expect from a place known for its coffee. I usually go to another Tim Hortons where the quality and service are much better, but due to my new contract, this location is the closest option. Unfortunately, the difference in both service and product is very noticeable. I’m part of a team of six people, and because of these repeated issues, we’ve started going to competitors instead. That’s not something we wanted to do, but the experience here leaves us little choice. I hope this review is taken seriously and leads to improvements, because Tim Hortons has always been my go-to for coffee, and I’d like to see this location live up to that standard.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 Apr 2026
Hello Nicolae, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday 05:00 - 23:00
  • Monday 05:00 - 23:00
  • Tuesday 05:00 - 23:00
  • Wednesday 05:00 - 23:00
  • Thursday 05:00 - 23:00
  • Friday 05:00 - 23:00
  • Saturday 05:00 - 23:00

Features

Cooking Kinds
Atmosphere Kinds

Missing information?

Help us improve this restaurant profile.

Update the profile