I asked for pizza with bacon, but surprise, surprise! It's not available anymore. It was replaced with pizza with pepperoni because it's cheaper, of course. I asked for hashbrowns, but guess what! They are available onli until 3 pm. And, on top of that, when the food is prepared, you can see happy flies flying everywhere. I've seen them in a lot of Tim Horton's store. Yummy! Delicious!
Review summary
What guests say about Tim Hortons
Reviews are mixed, but several customers point out long waits, order mistakes, and service that is sometimes not very courteous. On the other hand, some mention a warm welcome, fast service, and pleasant staff. The quality of the food seems inconsistent from one visit to the next, with as many positive comments as complaints about the food and order accuracy.
Summary based on 27 reviews.
Reviews / Ratings for Tim Hortons
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Restaurant response
Response added on 14 Sep 2026
Thanks, Anisia! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care
Somerime the donot are fresh somerime there not
Service
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Restaurant response
Response added on 18 Jul 2026
Thank you! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
She put the cheese in sparingly.
Restaurant response
Response added on 28 Jun 2026
Hello mustafa,
Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.
Warm regards, Tim Hortons Guest Care
Place was big. Plenty of place to sit down. The place was a bit dirty but not the end of the world. Drinks were good and the donuts were good too
Restaurant response
Response added on 14 Jun 2026
Hi Steven,
Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Warm regards,
Tim Hortons Guest Care
Super
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Restaurant response
Response added on 3 Mar 2026
Hi Damaris,
Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Warm regards,
Tim Hortons Guest Care
Amazing service !!
Service
Cooking
Atmosphere
Restaurant response
Response added on 15 Feb 2026
Hi pablo, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care
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Opening hours
Dining room
- Sunday 05:00 - 22:30
- Monday 05:00 - 22:30
- Tuesday 05:00 - 22:30
- Wednesday 05:00 - 22:30
- Thursday 05:00 - 22:30
- Friday 05:00 - 22:30
- Saturday 05:00 - 22:30
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