29 Mar 2026
Source: Google
Watch your total at the drive-thru window. What I was charged didn’t match my app and the numbers definitely don’t add up. There was a lineup behind me so I just paid and left. Check your receipts! Also ordered a French Vanilla and it was so watered down it barely tasted like one. Clearly a quality control issue someone needs to check and maintain the machine mix ratio.
Service
Cooking
Atmosphere
Restaurant response
Response added on 29 Mar 2026
Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care