Tim Hortons

Lola Arezki (1 review)

3 Nov 2025

Source: Google

1.0

No service

Restaurant response

Response added on 4 Nov 2025

Hi, Your review is very concerning to us. We would appreciate it if you would contact our Guest Care team at help.timhortons.ca/hc/en-ca. Warm regards, Tim Hortons Guest Care

Dhme K (2 reviews)

21 Jul 2025

Source: Google

1.0

I had a terrible experience at this Tim Hortons branch. The first time I visited, I received a disgusting order. it smelled bad and was clearly not fresh. I gave them another chance, but again, they messed up my order. The staff member named Benjamin was extremely rude. When I asked for a refund, he tried to pressure me into ordering something else instead. Very unprofessional and disappointing service. I definitely won’t be coming back.

Restaurant response

Response added on 21 Jul 2025

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at https://www.timhortons.ca/contact-us so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

rachel belouin (9 reviews)

6 Jul 2025

Source: Google

4.0

Amazing service had a hard time telling them my order in French the gentlemen started speaking English made the experience even better

Restaurant response

Response added on 6 Jul 2025

Hi rachel, Thank you for the wonderful review and for taking the time to share your feedback with Tim Hortons. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care