Tim Hortons

Diana Wallizada (1 review)

17 Jan 2026

Source: Google

1.0

Went to the drive-thru and waited 7 minutes with no greeting, no response, nothing. We even drove up to the window and saw two employees standing and talking. We honked and still no one responded. Completely unprofessional and a waste of time. I normally don’t leave reviews but this was unacceptable.

Restaurant response

Response added on 19 Jan 2026

Hi Diana, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Peter Goodsell (57 reviews)

31 Dec 2025

Source: Google

5.0

Good place to stop for a quick break . Coffee is always fresh ! Awesome selection of baked goods also .

Restaurant response

Response added on 1 Jan 2026

Thanks Peter! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Dale Quinn (9 reviews)

11 Oct 2025

Source: Google

2.0

We ate at my favorite Tim Horton's on 12 th ave. Sherbrooke and was very disappointed. The coffee was strong and bitter, the breakfast trio was tasteless. This was the first time I didn't finish my coffee, or completely finish my meal. The table and seats were not clean. All in all a major disappointment .

Restaurant response

Response added on 12 Oct 2025

Hi Dale, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Youri Briza (231 reviews)

13 Aug 2025

Source: Google

4.7

Quick and accurate

Restaurant response

Response added on 13 Aug 2025

Thanks! We are incredibly grateful that you took the time out to leave us this positive note. Our company values customer satisfaction and are committed to serving our customers in the best way possible. Warm regards, Tim Hortons Guest Care