Tim Hortons
Tim Hortons 4180 Boulevard de Shawinigan-Sud, Shawinigan
Review summary

What guests say about Tim Hortons

The reviews are mostly very negative, with an average of 1.7/5 based on 12 comments. Customers mainly complain about very slow service, order mistakes, and unpleasant customer service, both at the counter and in the drive-thru. A few people did appreciate the speed, the freshness of the food, and the donuts. The place is also criticized for the cleanliness of some tables and the floor.

Summary based on 12 reviews.
1.8
25 evaluations
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Reviews / Ratings for Tim Hortons

Photo of MrWhiteHunter
2 Feb 2026
Source: Google
1.7

Impossible slow💁‍♂️😳

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 2 Feb 2026
Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

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Opening hours

Dining room
  • Sunday 05:00 - 21:00
  • Monday 05:00 - 21:00
  • Tuesday 05:00 - 21:00
  • Wednesday 05:00 - 21:00
  • Thursday 05:00 - 21:00
  • Friday 05:00 - 21:00
  • Saturday 05:00 - 21:00

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