Terrible service drive through, 80 percent of the time missing donuts and other products
Restaurant profile
Reviews / Ratings for Tim Hortons
Service
Cooking
Atmosphere
Restaurant response
Response added on 21 Mar 2026
Hi James,
We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right.
Warm regards, Tim Hortons Guest Care
❤️
Service
Cooking
Atmosphere
Restaurant response
Response added on 19 Mar 2026
Thanks Zyra! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Good experience
Service
Cooking
Atmosphere
Service correct
Service
Cooking
Atmosphere
Restaurant response
Response added on 26 Feb 2026
Hi,
Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Warm regards,
Tim Hortons Guest Care
Good Service
Service
Cooking
Atmosphere
Restaurant response
Response added on 18 Feb 2026
Hi Zyra,
Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
Warm regards,
Tim Hortons Guest Care
Excellent service
Service
Cooking
Atmosphere
Restaurant response
Response added on 14 Jan 2026
Hi Zoubir,
Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty!
Warm regards,
Tim Hortons Guest Care
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Opening hours
Dining room
- Sunday 06:00 - 21:00
- Monday 06:00 - 21:00
- Tuesday 06:00 - 21:00
- Wednesday 06:00 - 21:00
- Thursday 06:00 - 21:00
- Friday 06:00 - 21:00
- Saturday 06:00 - 21:00
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