Tim Hortons

Gagan vlogs (22 reviews)

30 May 2026

Source: Google

1.0

It’s 6 AM in morning, there’s no rush here and still they taken 25 min for my order. Worst time horton ever

Restaurant response

Response added on 31 May 2026

Hello Gagan, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

ranjeet swagh (6 reviews)

16 May 2026

Source: Google

1.0

Worse Tim Hortons to visit. No don’t waste you time here .. go somewhere else and get your order. Every time I visit, wait 30 minutes for order. Thank you .. never going to visit again

Restaurant response

Response added on 17 May 2026

Hi ranjeet, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Karan Dhillon (4 reviews)

15 May 2026

Source: Google

1.0

Super slow service

Restaurant response

Response added on 17 May 2026

Hi Karan, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Gurkirat Singh (27 reviews)

3 May 2026

Source: Google

1.0

I would give it 0 if it allowed .. very slow working ppl . It takes minimum 20 minutes for just a coffee. Happened so many times.

Restaurant response

Response added on 3 May 2026

Hi Gurkirat, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Jamie Hurak (265 reviews)

29 Apr 2026

Source: Google

5.0

The fruit explosion is the best muffin

Restaurant response

Response added on 29 Apr 2026

Hi Jamie, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Gurpreetsingh Dubb (13 reviews)

22 Apr 2026

Source: Google

1.0

Don’t come here They don’t listen properly I order veggie bowl but that lady give me wrong order twice when I ask her to make new one she show me aggressions

Chris

12 Apr 2026

Source: Google

3.0

Not uncommon to wait 25 minutes for a coffee when using mobile order. You can sit and watch the entire dining room cycle twice before you get your order

Restaurant response

Response added on 12 Apr 2026

Hi Chris, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

François Plante Pilote (6 reviews)

12 Apr 2026

Source: Google

1.7

25min for a medium double double... Shouldn't EVER be that long

Restaurant response

Response added on 12 Apr 2026

Hi François, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Sivapriyan Sivakaran (375 reviews)

12 Apr 2026

Source: Google

2.7

Extremely slow and inefficient. 30 minutes for a single order of wrap and lemonade. Wrap was disguisting.

Restaurant response

Response added on 12 Apr 2026

Hi, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Brooke Wyatt (21 reviews)

5 Apr 2026

Source: Google

1.0

Extremely slow. They dont work

Restaurant response

Response added on 5 Apr 2026

Hi Brooke, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Tirath Sohal (4 reviews)

3 Apr 2026

Source: Google

1.0

Not a good service Very slow Not even busy

Restaurant response

Response added on 4 Apr 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Will Fang (56 reviews)

3 Apr 2026

Source: Google

1.0

Worst Tim Hortons experience of my life. Paid $15 for 3 drinks, waited 50 minutes, and left without getting them. Two employees working the entire store, neither speaks English, and one of them was not able to communicate in any language. Asked how much longer our order would take; could not say. Asked for a refund; could not process. Every time an order was called out, it went to waste because the customer who ordered it left long ago. An absolute joke of an operation.

Karrabas (3 reviews)

29 Mar 2026

Source: Google

1.0

Super slow…

Restaurant response

Response added on 29 Mar 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

M Singh (5 reviews)

20 Mar 2026

Source: Google

1.0

Super slow

Restaurant response

Response added on 21 Mar 2026

Hi, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Wayne Foster (135 reviews)

20 Mar 2026

Source: Google

4.3

They are nice people that works at their and the food is very good

Restaurant response

Response added on 21 Mar 2026

Thanks Wayne! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Gobind123 Kumar (1 review)

6 Mar 2026

Source: Google

1.0

Extremely slow u need more employees

Harsh Bamrah (5 reviews)

22 Feb 2026

Source: Google

4.3

Fresh coffee ☕️ Not best but good breakfast wrap Slow service for food but it was morning time do friendly behaviour

Restaurant response

Response added on 22 Feb 2026

Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Sikander Gill (7 reviews)

21 Feb 2026

Source: Google

1.0

visited this location during the night shift and had a very disappointing experience. I ordered a steeped tea, but it clearly tasted old and not freshly prepared. The cup was also underfilled, which is unacceptable for a paid order. What made the situation worse was the employee’s behaviour. The staff member was rude, unprofessional, and showed a poor attitude when I raised my concern. I also observed the employee preparing drinks in an unhygienic manner, including keeping their mouth uncovered over the cups while handling them. This raised serious concerns about cleanliness and food safety. Customers expect fresh products, proper portions, respectful service, and basic hygiene standards at all times — including during night shifts. I strongly urge management to address staff behaviour, hygiene practices, and quality control at this location so other customers do not have the same experience.

Restaurant response

Response added on 22 Feb 2026

Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Jan C (97 reviews)

27 Jan 2026

Source: Google

5.0

We always stop by in this Tims, The staff are friendly and the atmosphere is good. They are open 24.hours for us. I love supporting these branches that are ready to serve anytime.

Restaurant response

Thanks Jan! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

karan sandhu (12 reviews)

18 Jan 2026

Source: Google

1.0

it took them 35 minutes to make my order, that too was wrong asked for pistachio latte got regular latte asked for 4 creme brulee timbits got 3 only

Restaurant response

Response added on 19 Jan 2026

Hi karan, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Harjeet dahiya (7 reviews)

18 Jan 2026

Source: Google

1.0

Very poor service

Restaurant response

Response added on 19 Jan 2026

Hello Harjeet, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care