Tim Hortons

Harman Singh (2 reviews)

1 Apr 2026

Source: Google

5.0

This place is very nice come here and enjoy a food it's provide good quality of coffee, donuts, wraps etc. and staff was very friendly. ❣️

vishal holkar (25 reviews)

29 Mar 2026

Source: Google

1.0

This is by far one of the worst Tim Hortons experiences I’ve ever had. The woman managing the counter, who seemed to be in charge, was shockingly rude and unprofessional. She was busy arguing with her coworker about shifts when I showed her my mobile order for an iced coffee. Instead of doing her job, she snapped at me and told me to get in line — even though mobile orders are supposed to be picked up separately. I waited nearly 20 minutes while everyone else, including my friends who ordered after me, got their drinks. When I finally asked what was going on, she tried to blame her coworker for missing the order instead of taking responsibility. That’s not management — that’s just passing the buck. When I finally got my coffee, it was wrong — no sweetener. When I politely pointed it out, she acted irritated and replaced it as if she were doing me a favor. The second one still wasn’t right. When my friend asked for one Splenda packet, she started arguing again, raising her voice and being flat-out disrespectful. This person seriously has no idea how to treat customers and acts like she owns the entire Tim Hortons. Her rude attitude and lack of manners make this place unbearable to visit. Someone like that shouldn’t be managing or even working in customer service. I’d strongly suggest everyone avoid this location until Tim Hortons replaces the staff with people who actually respect their customers.

Restaurant response

Response added on 29 Mar 2026

Hi vishal, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

sneha sukumaran (4 reviews)

28 Mar 2026

Source: Google

1.0

Staff was extremely rude.

Restaurant response

Response added on 29 Mar 2026

Hi, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Aranpreet Kaur (3 reviews)

26 Mar 2026

Source: Google

5.0

Efficient service, welcoming atmosphere!!

Restaurant response

Response added on 26 Mar 2026

Hi Aranpreet, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Simon Marseille (168 reviews)

15 Mar 2026

Source: Google

1.0

Food was dirty. The place too.

Restaurant response

Response added on 15 Mar 2026

Hello Simon, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Phil T (41 reviews)

6 Mar 2026

Source: Google

1.3

It's 6am, they aren't happy to be there, I get it. "Wrap du travailleur sans peut, en trio svp" *Removes egg, removes cheese, charges 0.80$ to put the cheese back* "Excuse me, what's with the charge for the cheese?" "That's how it is, sir, when you modify a sandwich", she replies. "...so it comes with cheese, you take off both egg & cheese, then charge 80 cents to put the cheese back?" "Yes" in a very snarky tone. The budget numbers must be pretty back. ALWAYS check the screen, folks. And the wrap was cold. I ate it 5 minutes after getting it.

Restaurant response

Response added on 6 Mar 2026

Hi Phil, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Christian González Zuñiga (4 reviews)

3 Mar 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 3 Mar 2026

Thanks Christian! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Mandeep Singh (5 reviews)

27 Feb 2026

Source: Google

1.0

Looks like they only know double-double and one cream, one sugar — and even that isn’t mixed properly. Anything else on the menu seems to be guesswork. If you don’t know how to make the drinks, just say so instead of experimenting with customers’ money. Definitely not worth it.

Restaurant response

Response added on 28 Feb 2026

Hi Mandeep, We’re sorry to hear that your visit didn’t go as expected. If you’re open to sharing more details, please visit help.timhortons.ca/hc/en-ca, we’d truly appreciate the opportunity to make it right. Warm regards, Tim Hortons Guest Care

Chloe Robichaud (7 reviews)

19 Feb 2026

Source: Google

5.0

The establishment has at least 5 leaks from the ceiling, including one in the kitchen and one in the women’s bathroom (which leaked on me). I am concerned about the integrity of the building and potential mold. Staff and food were wonderful, only reason I’m giving stars.

Restaurant response

Response added on 19 Feb 2026

Hi Chloe, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

tekmech tekmech (251 reviews)

16 Feb 2026

Source: Google

4.0

Not the best like the rest.

Restaurant response

Response added on 16 Feb 2026

Hi Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Apram Randhawa (2 reviews)

15 Feb 2026

Source: Google

1.0

Le line was too Le long. Vingt minutes

Restaurant response

Response added on 16 Feb 2026

Hello Apram, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Prabhkirt Singh Thind (5 reviews)

3 Feb 2026

Source: Google

5.0

Excellent customer service! The staff is respectful, fast, and always smiling. They make sure orders are accurate and customers feel valued. One of the best Tim Hortons locations I’ve visited.

Restaurant response

Response added on 3 Feb 2026

Hi Prabhkirt, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

farhang pashooki (1 review)

15 Jan 2026

Source: Google

1.0

If I could give zero I put it. I drove more than 20 minutes in the snow and when I arrived it was 2:00 p.m but it was open only for driving thru. I do not recommond it at all.

Restaurant response

Response added on 15 Jan 2026

Hi farhang, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Harsimran Singh (4 reviews)

15 Jan 2026

Source: Google

5.0

Great services operated by great team 🤟🏻

Restaurant response

Response added on 15 Jan 2026

Hi Harsimran, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

BALJEET KAUR (4 reviews)

14 Jan 2026

Source: Google

5.0

The staff is really friendly. The service of this Tim hortons is fast. The coffee and donuts is fresh. Really enjoy to visit in the morning.

Restaurant response

Response added on 14 Jan 2026

Thank you BALJEET! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care

Tesfalem Goytom (8 reviews)

12 Jan 2026

Source: Google

1.0

Very nice service just wowww

Restaurant response

Response added on 12 Jan 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Gagandeep singh (8 reviews)

8 Jan 2026

Source: Google

5.0

One of the best Tim Hortons I have visited

Restaurant response

Response added on 8 Jan 2026

Hi Gagandeep, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care

Ramanjit Singh (2 reviews)

8 Jan 2026

Source: Google

5.0

Nice place, friendly staff. Coffee is always fresh Love stopping here in the morning.

Restaurant response

Response added on 14 Jan 2025

Hi Ramanjit, Thank you for your loyalty and feedback! It has been our pleasure serving you! Please continue to let us know about positive visits to Tim Hortons! Warm regards, Tim Hortons Guest Care