When you have to pay extra for a small cup of mayo for your blt because it is before 10:30,well im sorry but when i go to restaurents ot is NOT for me to do the cooking plus the extra charge for somthing that is part of the sandwich ,this kind of co. Should be more professional so now its mc donald instead
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Restaurant response
Response added on 28 Feb 2026
Hello Eric,
Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.
Warm regards, Tim Hortons Guest Care