Tim Hortons
Tim Hortons 180 Bd Omer-Marcil, Saint-Jean-Sur-Richelieu
4.6
19 evaluations
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Review summary

What guests say about Tim Hortons

The reviews mostly highlight courteous, welcoming, and often quick staff, with service seen as professional and attentive. Several customers also mention enjoying the coffee and fresh food. However, a few comments report order mistakes, overly long wait times, and inconsistent drink quality.

Summary based on 19 reviews.

Reviews / Ratings for Tim Hortons

Photo of Yael Perez
24 May 2026
Source: Google
2.3

No exaggeration, took 40 minutes to get our food then they forgot some items. I would not recommend going here

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 25 May 2026
Hi Yael, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care
Photo of Mitchel Colchado
22 May 2026
Source: Google
5.0

Good coffee

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 23 May 2026
Hi Mitchel, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care
Photo of Bruce Ishikawa
16 Apr 2026
Source: Google
5.0

Tim's is always reliable. Fast and good, friendly and clean.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 16 Apr 2026
Thank you Bruce! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Mehdi Chaouachi
22 Jan 2026
Source: Google
5.0

Nice staff always smiling especially Steven henly

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 22 Jan 2026
Thank you Mehdi! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of Gotstuff Stoppa
10 Jan 2026
Source: Google
5.0

⭐⭐⭐⭐⭐ Super friendly staff and always very hard-working. You can really feel the effort, consistency, and attention to detail with every visit. The service is warm, efficient, and truly makes all the difference. A team that deserves to be recognized — thank you for your excellent work!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 11 Jan 2026
Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday 05:00 - 22:00
  • Monday 05:00 - 22:00
  • Tuesday 05:00 - 22:00
  • Wednesday 05:00 - 22:00
  • Thursday 05:00 - 22:00
  • Friday 05:00 - 22:00
  • Saturday 05:00 - 22:00

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