I was given no choice but to go back to order my small coffee and she clearly did not listened to me before I apologize for not being able to order in the machine. The employee in charge of drive thru clearly hates her job the way she welcomes me because it was my first time in this Tim and clearly I didn’t know where to begin as I was alone in the drive through.
Reviews / Ratings for Tim Hortons
Service
Restaurant response
Response added on 30 Mar 2026
Hi Amina, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care
I'm not happy that they serve my iced cappuccino incomplete; they leave at least half an inch of space unfilled. This has been happening for months, but what's strangest is that at other locations they always fill my glass to the brim, but here they have this bad habit of leaving my iced cappuccino incomplete.
Service
Cooking
Atmosphere
Restaurant response
Response added on 22 Feb 2026
Hi Felix, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care
Excellent service
Service
Cooking
Atmosphere
Restaurant response
Response added on 13 Nov 2025
Bonjour, nous sommes heureux d’apprendre que vous avez eu une expérience positive chez Tim! Vos commentaires sont importants pour nous. N’hésitez pas à donner davantage de détails sur votre expérience. Cordialement, l’équipe des services aux invités
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Opening hours
Dining room
- Sunday 05:00 - 23:00
- Monday 05:00 - 23:00
- Tuesday 05:00 - 23:00
- Wednesday 05:00 - 23:00
- Thursday 05:00 - 23:00
- Friday 05:00 - 23:00
- Saturday 05:00 - 23:00
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