Tim Hortons

Sami Dakermanji (2 reviews)

25 Apr 2026

Source: Google

1.0

I ask for a regular coffee and they give me 3 different orders until they get it right.. could it be that hard to ask for a regular black coffee? Very poor management

Restaurant response

Response added on 26 Apr 2026

Hi Sami, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Michel Shahid

19 Apr 2026

Source: Google

5.0

Olfat She did a nice service Good smile and patient

Restaurant response

Response added on 19 Apr 2026

Thanks Michel! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Nardeen Fahmy (2 reviews)

19 Apr 2026

Source: Google

5.0

OLFAT make a good service She is always smile with all clients.

Restaurant response

Response added on 19 Apr 2026

Thanks, Nardeen! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care

Mary Amir (3 reviews)

19 Apr 2026

Source: Google

5.0

Olfat has a great ambience, great attitude, and she has good sense of humor, really appreciate her service.

Restaurant response

Response added on 19 Apr 2026

Hi Mary, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Christen Halaka (4 reviews)

16 Apr 2026

Source: Google

5.0

Got served by Olfat, she is the best!

Restaurant response

Response added on 18 Apr 2026

Thanks Christen! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Amina Nejat (6 reviews)

30 Mar 2026

Source: Google

1.0

I was given no choice but to go back to order my small coffee and she clearly did not listened to me before I apologize for not being able to order in the machine. The employee in charge of drive thru clearly hates her job the way she welcomes me because it was my first time in this Tim and clearly I didn’t know where to begin as I was alone in the drive through.

Restaurant response

Response added on 30 Mar 2026

Hi Amina, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Felix Ramos (16 reviews)

22 Feb 2026

Source: Google

3.0

I'm not happy that they serve my iced cappuccino incomplete; they leave at least half an inch of space unfilled. This has been happening for months, but what's strangest is that at other locations they always fill my glass to the brim, but here they have this bad habit of leaving my iced cappuccino incomplete.

Restaurant response

Response added on 22 Feb 2026

Hi Felix, We’re sorry to hear things weren’t quite perfect this time. Please visit us at help.timhortons.ca/hc/en-ca to share more, we'd love the chance to make it right. Warm regards, Tim Hortons Guest Care

Tani (1 review)

12 Feb 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 13 Nov 2025

Bonjour, nous sommes heureux d’apprendre que vous avez eu une expérience positive chez Tim! Vos commentaires sont importants pour nous. N’hésitez pas à donner davantage de détails sur votre expérience. Cordialement, l’équipe des services aux invités