The food is always good and the service is quick and easy but when ordering online through Uber Eats , I’ve gotten my order with missing items on multiple occasions. When I’m not missing items on my orders, I’m always happy with everything. But it’s frustrating when I’m missing one or more items that I ordered
Service
Cooking
Restaurant response
Response added on 1 Mar 2026
Hi Madison,
Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca.
Thank you and have a great day, Tim Hortons Guest Care