Tim Hortons
Tim Hortons 490 Bd Arthur-Sauvé, Saint-Eustache
4.0
15 evaluations
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Review summary

What guests say about Tim Hortons

The reviews are quite mixed, but several customers highlight fast service, a friendly team, and a good drive-thru experience, especially in the morning. On the food side, the comments are generally fine for a coffee or a sandwich, with a few mentions of good products. However, some customers experienced issues with incomplete orders, items being out of stock, and attitude at the counter, especially for indoor service.

Summary based on 15 reviews.

Reviews / Ratings for Tim Hortons

Photo of M M
6 May 2026
Source: Google
5.0

This is by far the Best Tim Hortons for a morning drive through experience. I come here often and i’m always so impressed with how quickly I get my order! Never any mistakes! The morning staff are SUPER friendly and on point! Example: I was rushing home today from dropping my kid at daycare because I had a meeting to log into and only had 20 mins to get home and log in. I wasn’t sure I’d have enough time to go to Tim’s for breakfast but I chanced it anyway because I love their carnivore breakfast box. I am not even joking when I say I pulled in to the drive through at 9:38am and was on my way home by 9:41 am - literally 3 mins flat to take my order which was ready when I pulled up to the window. I almost ddnt even have to break my car - it’s like I flew through the drive through - insane!! The best part is that they are consistent! It’s not just a one off. I come often. Excellent service (in the weekday mornings) ! Hats off to management at this location. You can tell the staff are happy and love their jobs. Train all your locations like this one. If you need it quickly and have no time, this is the location to visit! Great job Team!!!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 May 2026
Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Frederic Prevost
31 Mar 2026
Source: Google
5.0

Excellent service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 31 Mar 2026
Thanks Frederic! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care
Photo of Madison Blackstock
1 Mar 2026
Source: Google
3.0

The food is always good and the service is quick and easy but when ordering online through Uber Eats , I’ve gotten my order with missing items on multiple occasions. When I’m not missing items on my orders, I’m always happy with everything. But it’s frustrating when I’m missing one or more items that I ordered

Service
Cooking
Logo of Tim Hortons
Restaurant response
Response added on 1 Mar 2026
Hi Madison, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care
Photo of Andre Beaulieu
13 Jan 2026
Source: Google
2.3

It's a small counter inside a gaz station. Good for a coffee and quick sandwich, but nothing more.

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 14 Jan 2026
Hi Andre, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care
Photo of Jubitian Wilson
6 Jan 2026
Source: Google
5.0

Best service and friendly staff

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 6 Jan 2026
Thanks Jubitian! We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons! Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday 05:00 - 22:00
  • Monday 05:00 - 22:00
  • Tuesday 05:00 - 22:00
  • Wednesday 05:00 - 22:00
  • Thursday 05:00 - 22:00
  • Friday 05:00 - 22:00
  • Saturday 05:00 - 22:00

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