Food was fine, atmosphere was off and for some reason after asking for a black hot coffee for 3 times and being asked if I wanted it iced (said no about 10000 times) i got an iced one.... And it took forever to get our food and drinks
Service
Cooking
Atmosphere
Restaurant response
Response added on 5 May 2026
Hello Alexie,
We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca
Warm regards, Tim Hortons Guest Care