Tim Hortons

gurdev singh (3 reviews)

31 Mar 2026

Source: Google

1.0

Very bad service, served bad coffee and no ketchup with veggies

Restaurant response

Response added on 31 Mar 2026

Hi gurdev, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Pinang Patel (3 reviews)

14 Mar 2026

Source: Google

1.0

I was disappointed today. Usually I buy donuts from here and have always had a good experience, but this time they gave the donuts in a paper bag. Because of that, the donuts got squished and didn’t look fresh by the time I got them. This has never happened in the past, which is why it was surprising and disappointing. I hope they go back to using proper boxes for donuts in the future.

Restaurant response

Response added on 15 Mar 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

satvinder brar (26 reviews)

2 Mar 2026

Source: Google

1.0

Worst tim hortons i ever been to

Restaurant response

Response added on 2 Mar 2026

Hello satvinder, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

D M (17 reviews)

27 Feb 2026

Source: Google

1.0

GÉRANTE SUR PLACE DIT AVEC AFFIRMATION QU’ILS N’ACCEPTE PLUS LES BILLETS DE $50 $100 MANAGER ON SITE SAID WITH AFFIRMATION THAT THEY NO LONGER ACCEPT $50 AND $100 BILLS *** That said this is the last day I’m coming to this Tim’s I will give a chance to others but if it happens at 2 other Tim’s I’ll be going elsewhere ***

Restaurant response

Response added on 28 Feb 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Alaa Al Issa (164 reviews)

7 Feb 2026

Source: Google

4.0

My favorite place for coffee

Restaurant response

Thanks! We are incredibly grateful that you took the time out to leave us this note. Our company values customer satisfaction as a top priority and we are committed to our customers. Warm regards, Tim Hortons Guest Care

M. Djasro, P.Eng. (5 reviews)

24 Jan 2026

Source: Google

5.0

Great customer service

Restaurant response

Response added on 24 Jan 2026

Hi, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care