Tim Hortons

Chief Sandhu (8 reviews)

15 May 2026

Source: Google

1.7

Very slow service you have to wait around 5–7 minutes just to place an order because nobody comes to the counter to take it. Staff are walking around but often don’t acknowledge you right away. Then it can take another 5-7 minutes or more to receive your order. Sometimes they also mess up the order as well.

Restaurant response

Response added on 17 May 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Malkiat Singh (5 reviews)

15 May 2026

Source: Google

1.0

Really worst place. They don't respect if you speak english. The young girl over the counter today very disrespected and shouting on me very loudly. And they don't informed about my order is ready or not I waited around 15 minutes after payment and when I see in counter and order was ready there. I was already late for cross my border. We are driver and we delivered food in these restaurants after this restaurants running. So please stop being discrimination.

Restaurant response

Response added on 17 May 2026

Hi Malkiat, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

Simran Grewal (8 reviews)

8 May 2026

Source: Google

1.0

Short staff and they will take an hour to complete the order

Restaurant response

Response added on 10 May 2026

Hello Simran, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care

Brent Gosselin (120 reviews)

26 Apr 2026

Source: Google

5.0

Very good!

Restaurant response

Response added on 26 Apr 2026

Hi Brent, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Balkar kang (39 reviews)

9 Apr 2026

Source: Google

1.0

One of the worst tim ever their employee’s are super slow like snail and top of that their attitude towards the customer is so negative not coming back

Restaurant response

Response added on 9 Apr 2026

Hello Balkar, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Teresa McComeau (1 review)

4 Apr 2026

Source: Google

1.0

It’s not a club music too loud…

Restaurant response

Response added on 5 Apr 2026

Hi Teresa, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Karanveer Pratap Singh Sra (16 reviews)

26 Mar 2026

Source: Google

5.0

They make Good coffee ☕️

Restaurant response

Response added on 26 Mar 2026

Hi Karanveer, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care

Abigail Taylor (3 reviews)

5 Jan 2026

Source: Google

5.0

Employees are very nice and donuts are always fresh I’ve been coming for years now,night shift is great always kind and greeting with a smile ,workers with speed and grace ☺️

Restaurant response

Response added on 5 Jan 2026

Hi Abigail, We are happy to hear you had a positive experience at Tims! Thank you for sharing your experience, feedback like yours keeps us motivated to do our best every day. Warm regards, Tim Hortons Guest Care