The person serving should be friendlier, both to young people, but especially to adults.
Service
Cooking
Atmosphere
Restaurant response
Response added on 12 Apr 2026
Hi angel,
We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up.
Warm regards,
Tim Hortons Guest Care