Stopped in here last Saturday morning on a road trip through Quebec and was honestly impressed by how smooth everything went for a busy holiday weekend. The line moved fast and the staff were friendly even during the rush, which made a nice change from the chaos I expected. I got a classic double double and one of their fresh bagels, and both hit the spot perfectly for the drive ahead. Definitely a solid stop if you are passing through Saint-Augustin-de-Desmaures and need a quick, reliable coffee fix.
Review summary
What guests say about Tim Hortons
Reviews are mixed, but many customers mainly complain about order mistakes, missing items, and sometimes limited stock. Service is often described as fast and, for some, courteous and efficient, but others report a lack of attentiveness and respect. Cleanliness and the welcome also come up as areas needing improvement.
Summary based on 15 reviews.
Reviews / Ratings for Tim Hortons
Restaurant response
Response added on 21 May 2026
Thanks!
We’re truly grateful for your positive feedback. Knowing you had a great experience makes our day, thank you for choosing Tim Hortons!
Warm regards,
Tim Hortons Guest Care
The person serving should be friendlier, both to young people, but especially to adults.
Service
Cooking
Atmosphere
Restaurant response
Response added on 12 Apr 2026
Hi angel,
We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up.
Warm regards,
Tim Hortons Guest Care
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Opening hours
Dining room
- Sunday 06:00 - 20:30
- Monday 05:00 - 20:30
- Tuesday 05:00 - 20:30
- Wednesday 05:00 - 20:30
- Thursday 05:00 - 20:30
- Friday 05:00 - 20:30
- Saturday 06:00 - 20:30
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