3 different items. 3 mistakes.
Service
Cooking
Restaurant response
Response added on 1 Feb 2026
Hello Mohamed,
Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time.
Warm regards, Tim Hortons Guest Care