Restaurant profile

Tim Hortons

2790 Boul De La Faune · Québec · G3E 1H1
(418) 845-5400
Visit web site
Price level: $$
69 evaluations
Menus Order Reviews Restaurant owner?
Report this closed restaurant
Tim Hortons
Tim Hortons 2790 Boul De La Faune, Québec
Menus Order Reviews Restaurant owner?
Review summary

What guests say about Tim Hortons

Reviews are very mixed, with several customers liking the coffee, the quick service at certain times, and some staff members seen as friendly and efficient. However, many report long waits, frequent order mistakes, and service that can sometimes be rude or condescending. Cleanliness and consistency of service are also mentioned as weak points, even though some find the place clean and decent depending on the day.

Summary based on 44 reviews.
2.7
69 evaluations
Add your review

Reviews / Ratings for Tim Hortons

Photo of Lane Trudeau
4 Oct 2026
Source: Google
2.3

Dirty Tim’s entry doors to Tim’s are sticky dirty and the washroom had no toilet paper in both the male and female bathrooms when asked the staff they did nothing as if it was not there job to do it the floor in this Tim’s was dirty too lack of cleaning in this Tim’s beware

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 4 Oct 2026
Hello Lane, We’re sorry your experience wasn’t up to our usual standards, and we’d really like to learn more so we can improve. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca Warm regards, Tim Hortons Guest Care
Photo of Kevin Villeneuve
14 Sep 2026
Source: Google
5.0

Excellent service

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 14 Sep 2026
Thanks Kevin! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Justin samuel Sierra
16 May 2026
Source: Google
5.0

Thé ambiance is hottest, you fell like if you was in your house

Logo of Tim Hortons
Restaurant response
Response added on 17 May 2026
Thank you Justin! We are incredibly grateful that you took the time out to leave us this positive note. Tim Hortons team is always striving to make every guest experience a positive one. Warm regards, Tim Hortons Guest Care
Photo of elkune clash
20 Apr 2026
Source: Google
5.0

Excellent service !!

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 20 Apr 2026
Hi, Thank you so much for your kind words! We’re so happy to hear you enjoyed your visit, and we look forward to your future experiences and your continued loyalty! Warm regards, Tim Hortons Guest Care
Photo of Richard Pye
11 Feb 2026
Source: Google
5.0

Champion

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 11 Feb 2026
Hi Richard, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Add a review

Share your experience in seconds.

0/500
Your review will be published immediately.

Opening hours

Dining room
  • Sunday 05:30 - 22:00
  • Monday 00:00 - 23:59
  • Tuesday 05:30 - 22:00
  • Wednesday 05:30 - 22:00
  • Thursday 05:30 - 22:00
  • Friday 05:30 - 22:00
  • Saturday 05:30 - 22:00

Features

Services
Catering Dining room Food Delivery Take out Wheelchair accessible
Cooking Kinds
Vegetarian
Atmosphere Kinds
Family dining
Meal Kinds
Breakfast Brunch Dessert Dinner Lunch
Online Services
Online Orders

Missing information?

Help us improve this restaurant profile.

Update the profile