Tim Hortons
Tim Hortons 7730 Boul. Henri-Bourassa, Québec
Review summary

What guests say about Tim Hortons

The reviews are very mixed, but several customers mainly complain about very slow service, both at the counter and in the drive-thru, with long waits and orders that are not filled correctly. A few people also mention issues with organization, communication, and opening hours that are not always clear. That said, some customers highlight courteous staff, occasional quick service, and very good recent experiences.

Summary based on 41 reviews.
2.6
69 evaluations
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Reviews / Ratings for Tim Hortons

Photo of Jennifer Bélanger
29 Jul 2026
Source: Google
5.0

Excellent service !

Service
Cooking
Atmosphere
Logo of Tim Hortons
Restaurant response
Response added on 29 Jul 2026
Thanks Jennifer! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care
Photo of Mahendra Lucknauth
8 Jul 2026
Source: Google
5.0

Aurelie and Joseph are doing a great job. I strongly believe more personnel are required to run this place otherwise the employees will burnout. These 2 individuals are doing great ... keep up

Logo of Tim Hortons
Restaurant response
Hello Mahendra, I am sorry for your latest experience with us. If you’re open to discussing your experience further, please visit us at https://www.timhortons.ca/contact-us. We’d greatly appreciate the opportunity to make things right for you. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

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Opening hours

Dining room
  • Sunday Open 24 hours
  • Monday Open 24 hours
  • Tuesday Open 24 hours
  • Wednesday Open 24 hours
  • Thursday Open 24 hours
  • Friday Open 24 hours
  • Saturday Open 24 hours

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