Reviews for Tim Hortons - Restoenligne.com

Name: Tim Hortons
Address: 5050 Bd Wilfrid-Hamel, Québec, Quebec, G2E 5X5
Telephone: 4188771232
Rating: 3

Tim Hortons

What guests say about Tim Hortons

Reviews are very mixed, with a few customers pleased with the quick service, the drive-thru, and the courtesy, especially at certain times. However, several comments point to order errors, hours that seem poorly followed, inconsistent service depending on the time, and issues with cleanliness or professionalism. Overall, the place can be convenient for quick service, but consistency seems to be a weak point.

Summary based on 14 reviews.

Reviews / Ratings for Tim Hortons

Vincent (465 reviews)

2 May 2026

Source: Google

2.7

Ordered a box of 12 donuts. Donuts were definitely lacking glazing but were decently fresh.

Service

Cooking

Atmosphere

Restaurant response

Response added on 3 May 2026

Hi Vincent, Thanks for sharing your thoughts with us, we always love hearing from valued Guests. If you’d like to tell us more about your experience, please visit help.timhortons.ca/hc/en-ca. Thank you and have a great day, Tim Hortons Guest Care

Steven Millar (132 reviews)

29 Apr 2026

Source: Google

2.3

Really disappointed...50% they can't get the oder right...and you're down the road before you find out.

Service

Cooking

Atmosphere

Restaurant response

Response added on 29 Apr 2026

Thanks, Steven! Here at Tim Hortons, we care about being your first choice. We strive to be the best we can be, so any additional feedback that you could provide on your experience would be much appreciated! Warm regards, Tim Hortons Guest Care

Kohinoor Ahmed (1 review)

14 Apr 2026

Source: Google

1.0

You should update your opening hours

Service

Cooking

Atmosphere

Restaurant response

Response added on 15 Apr 2026

Hi Kohinoor, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care

Reviews are also available in French.

See reviews in French

Opening hours

Dining room

Sunday 06:00 - 22:00
Monday 00:00 - 23:59
Tuesday 00:00 - 23:59
Wednesday 00:00 - 23:59
Thursday 00:00 - 23:59
Friday 00:00 - 23:59
Saturday 06:00 - 22:00

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Tim Hortons

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