Tim Hortons

Fares Aloui (9 reviews)

14 Oct 2026

Source: Google

5.0

Good place to be

Restaurant response

Response added on 14 Oct 2026

Thanks Fares! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Hailey Han (811 reviews)

14 Oct 2026

Source: Google

3.7

Our drinks were ready while we were paying at the drive-through window, but the employee who prepared them did not let the employee taking our payment know. As a result, we were left waiting for quite some time after paying. We only received our drinks after calling out to the staff at the window several times from our car. Service should not end once payment has been collected. Please improve communication between staff members and make sure customers have received their full orders before leaving them waiting. Thank you for addressing this issue.

Restaurant response

Response added on 14 Oct 2026

Hi Hailey, We’re truly sorry to hear about your experience. We would love the chance to make things right, please fill out the form at help.timhortons.ca/hc/en-ca so we can follow up. Warm regards, Tim Hortons Guest Care

Saiful Islam (2 reviews)

20 Sep 2026

Source: Google

1.0

Very bad customer service.

Restaurant response

Response added on 20 Sep 2026

Hi, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

elkune clash (3 reviews)

25 Apr 2026

Source: Google

5.0

Excellent service

Restaurant response

Response added on 26 Apr 2026

Hi, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Bienvenu Major (2 reviews)

18 Apr 2026

Source: Google

5.0

Bon

Tumble

18 Mar 2026

Source: Google

2.0

Night service is very slow like a tortoise walk.I had been waiting 25 minutes for a cafee.