Tim Hortons

Fahim Khan (1 review)

27 Sep 2026

Source: Google

1.0

More than 20 minutes for one coffee

Restaurant response

Response added on 27 Sep 2026

Hi Fahim, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

陳靜雯 (110 reviews)

25 Aug 2026

Source: Google

5.0

Very friendly service to locals and non français speakers. The food tasted as good as it looked. The art here is also lovely. Oh and the toilet was clean.

Restaurant response

Response added on 25 Aug 2026

Thanks! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Anya Tobi (3 reviews)

9 Jul 2026

Source: Google

1.0

Bought a BLT and it came without bacon. I didn’t know you can forget a key ingredient in a BLT like Bacon Lettuce Tomato right? Don’t even bother ordering a BLT here since another review had the same issue as me. Maybe it was my fault for not making sure everything was right before leaving.

Restaurant response

Response added on 9 Jul 2026

Hello Anya, Thanks for taking the time to share your feedback. We’re sorry to hear your experience fell short, and we’d love to learn more about what happened. Please reach out at help.timhortons.ca/hc/en-ca so we can do better next time. Warm regards, Tim Hortons Guest Care

Shamas Arshad (747 reviews)

27 Apr 2026

Source: Google

5.0

Always Fresh.

Restaurant response

Response added on 27 Apr 2026

Hi Shamas, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Nathan Morrone (4 reviews)

22 Apr 2026

Source: Google

1.0

Me and my girlfriend drove from Ontario and needed somewhere to relax before we went to our hotel. I went into this Tim Hortons to grab a spoon for us to have a snack in our vehicle. I am not fluent but I did my best to be polite to the staff and I introduced myself in francais. Who I think (may not have been) was the manager was not pleased when I only asked for a spoon after I explained I was all the way from Ontario. I was required to buy something before they would give me a cardboard spoon. This was my first interaction here and I did not feel welcomed.

Restaurant response

Response added on 22 Apr 2026

Hi Nathan, I am sorry for your latest experience with us. We invite you to contact our Guest Care team by filling out the form at help.timhortons.ca/hc/en-ca so we can discuss your experience and have an opportunity to make it right. Thank you! Warm regards, Tim Hortons Guest Care

GaB S (439 reviews)

22 Apr 2026

Source: Google

5.0

Quick visit here on the way back to mtl the staff was friendly and the place itself clean

Restaurant response

Response added on 22 Apr 2026

Thanks GaB! We are incredibly grateful that you took the time out to leave us this note. Tim Hortons puts guest satisfaction as top priority and works hard to earn positive feedback from great folks like you! Warm regards, Tim Hortons Guest Care

Jonathan Lee (3 reviews)

11 Apr 2026

Source: Google

4.3

Zero wait at the drive thru, always pleasant people (employes) with varied european accents and the coffee is always great.👌

Restaurant response

Response added on 12 Apr 2026

Hi Jonathan, Thank you for the wonderful review and for sharing your experience. We’re delighted to know we met your expectations, our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Warm regards, Tim Hortons Guest Care

Ahmed Hannachi (5 reviews)

6 Jan 2026

Source: Google

1.0

Attends excessive

Restaurant response

Response added on 6 Jan 2026

Hi Ahmed, we’re really sorry to hear about your experience, that’s not what we aim for. When you have a moment, please reach out to our Guest Care team at help.timhortons.ca/hc/en-ca so we can look into this together. Warm regards, Tim Hortons Guest Care